I believe that this company is deliberately misleading customers. Never mess with them in conjunction with Boxberry. They indicate the wrong points of parcel delivery, but in fact you have to go for parcels three miles away. This is such a scheme, apparently, that people would think that it is very convenient that every house has pick-up points, but no, there are only 3 of them in the city and they are very very far away.
See original · Русский
Светлана К.
Level 5 Local Expert
February 13
I have been working with this company for several years now.I send correspondence to neighboring countries.We have never been disappointed.I would especially like to mention the work of courier Askhat.Always does 150% of the work.
See original · Русский
Жамиля А.
Level 3 Local Expert
December 29, 2023
They advised me, but today they brought me to hysterics with their inability to work, the operators are waiting for the courier for the second day before that I waited three days. It feels like they are doing us favors, that they are taking our parcel where the management is looking, it seems to me that the operators did not read the terms of the contract. If anyone knows the number of the manual, please give me a little. On holidays, everyone wants to go home to their relatives earlier , but thanks to them, I 'm sitting at work all nervous , thanks for ruining the ancient mood . I wonder if they will be punished.
See original · Русский
2
1
Игорь
Level 5 Local Expert
July 15, 2023
Never, under any circumstances, use the services of Boxberry and AlemTat. It is impossible to imagine such an inadequate service. I never could have thought that my parcel would be lost out of the blue, and even with a reaction like "well, sorry, it happens, call someone there." No, I'm not sorry, I'll sue both companies.
Avoid them, my friendly advice to you.
See original · Русский
1
1
Anonymous review
November 11, 2022
A pleasant place to send, like all branches of alem tat, but there is no registration terminal for sending boxberries,which is why it is very difficult to fill in the data, they have to be filled in from a mobile phone,I spent about an hour of time, but I could not send boxberries by delivery, I sent alem tat but, twice as expensive in price, but with courier delivery, I will hope that the device (terminal) will be delivered and there will be no more such problems, as well as excellent and pleasant service, if you are nervous you can eat candy
See original · Русский
1
3
Г. Е.
Level 2 Local Expert
May 3, 2024
I sent a package of documents by express through the Ekibastuz branch of Alem Tat on 04/26/2024, to Astana. Today, on May 3, the docks have not yet been delivered. Disgusting delivery!!!!
See original · Русский
V.B.
Level 7 Local Expert
August 30, 2023
Disgusting. The parcel has been crawling from Astana for half a month. It would be faster on camels. On the third day, the courier takes the parcel to deliver, rides with it all day, and the next day the status of the parcel is updated that I was not at home. And no calls. Departure number: 23025294-037;
See original · Русский
ФИТОНЯШКА
Level 17 Local Expert
November 5, 2022
I liked. I sent things to Russia. Favorable prices, excellent packaging, courteous staff, the ability to pay with a card, you can contact them via Whatsapp. Everyone helped and suggested it. They have a lot of clients. Development and prosperity to you.
See original · Русский
1
3
Александр Е
Level 3 Local Expert
June 24, 2024
Express departure in Kazakhstan has been going on for 2 weeks, taking into account the cost of 4200tn for 0.3 kg., this is not serious!!!
See original · Русский
STARBOX MARKET
Level 4 Local Expert
March 11, 2024
The delivery time is stably disrupted, the tubes are not taken, it is also not possible to call a courier, the office worked normally only when it opened
See original · Русский
1
Виктор С.
Level 2 Local Expert
June 1, 2023
The Alem-Tat company is beyond praise! We ordered the delivery of a parcel from Aktau yesterday. It has already been delivered today. The operational work of the staff is at the highest level!
See original · Русский
1
2
Cards Cards
Level 6 Local Expert
January 27, 2023
A great Boxberry item. The staff are very polite and friendly. And there aren't many people. The shipping prices are also quite reasonable.
See original · Русский
3
Нуржаусын Ж.
Level 4 Local Expert
March 15, 2024
The best company customer service is excellent.👍👍👍
See original · Русский
Ирина М.
Level 16 Local Expert
May 19, 2023
You can simply, quickly and inexpensively send a parcel from Almaty to Russia.
If by road, then it takes 15-17 days.
See original · Русский
Arthur Moor
Level 8 Local Expert
August 4, 2024
Good service. The prices are reasonable 👍
See original · Русский
Миля Мансурова
Level 4 Local Expert
December 8, 2022
Terrible service. Ignore support.
The parcel was supposed to be delivered to the pick-up point nearest to the house. They send an SMS that you need to go to the airport to pick up the parcel. I change the pick-up point to another one, the parcel is sent to a third one, support is not responding. Disregard for the client.
See original · Русский
4
1
Alexander Zhukov
Level 18 Local Expert
May 3, 2024
I recommend this company! We can arrange everything
See original · Русский
Андрей Волобоев
Level 3 Local Expert
August 9, 2022
I sent a fairly large order from Almaty to Atyrau (about 30 places), two products were delivered broken, my recipient was brazenly deceived into saying that the sender was "aware", but no one contacted me until I began to find out the reasons for the broken product. I will never use the services of this company again and will not recommend it to anyone.
See original · Русский
3
1
Халимат Жабоева
Level 2 Local Expert
January 20, 2023
they do not return the documents. I am holding an important document!!!
It was not delivered to the addressee. and they don't return it to me. I paid at the time of transfer . Not a day without documents
See original · Русский
3
1
Марат С.
Level 6 Local Expert
April 21, 2024
The price and speed are super!
See original · Русский
1
Петр В.
Level 3 Local Expert
June 13, 2021
The terrible experience of sending things Alem-TAT. The cargo arrived in terrible condition. The boxes were thrown in spite of the "glass" stickers, half of the dishes were broken! Terrible service, they replied to the claim that they did not throw anything, they themselves were to blame - they packed poorly (((( At the same time, the papers were a full box, I don't even know how to pack better
See original · Русский
5
1
Александра Лед
Level 2 Local Expert
December 20, 2022
Terrible service, we waited for our parcel for an hour. Sometimes they've lost it, sometimes they can't find it. The horror!!! I do not recommend it!
See original · Русский
2
1
юрий кузнецов
Level 7 Local Expert
May 25, 2023
Conscientious people, good, convenient company. We have been using their services for many years
See original · Русский
Владимир
Level 7 Local Expert
March 22, 2023
It says on the site that it works, in fact it is closed, we wasted our time
See original · Русский
4
Oleg Zadorenko
Level 23 Local Expert
November 30, 2021
They could not deliver my order to the branch of my choice. I had to go to an inconvenient place. The queue was 6 people.
See original · Русский
1
1
Виктор Булыгин
Level 8 Local Expert
September 29, 2022
Excellent courier service, thank you for being there)
See original · Русский
2
Анар Кабатаева
Level 6 Local Expert
January 13, 2020
Orders are issued quickly. The staff is friendly and polite enough, nothing superfluous, you can sit until the taxi arrives, drink some water. I liked everything
See original · Русский
2
2
Серик Каракитатов
Level 13 Local Expert
April 4, 2024
Rude
See original · Русский
Дмитрий Катурчиди
Level 12 Local Expert
December 6, 2019
I used their services three times, picked up parcels from iHerb, once at CarCity, twice at Aitieva 42. In principle, everything is fine, the only thing in CarCity is receiving on time, but nowhere except on the door of the pick-up point, this is not indicated. The parcel was given away, but the work schedule must be adequately posted on the website.
See original · Русский
3
2
Asia Baitana
Level 6 Local Expert
December 2, 2022
They always help you figure it out
See original · Русский
1
2
Алексей А.
Level 4 Local Expert
February 12, 2020
Good delivery service. Fast, clear, convenient. In case of any problems, they will help with their solution
See original · Русский
2
3
Vladimir T
Level 4 Local Expert
November 26, 2021
I have nothing to complain about! I consider them to be one of the best.
See original · Русский
1
1
Антон Ашихин
Level 8 Local Expert
March 27, 2021
They are sent inexpensively and quickly throughout the KZ