Alfa-Bank
Directions
Partyzanskaja
2.47 km
Univiersam Sierabranka
183 m
Information verified by owner
85 reviews
January 17
It's a disgusting department, there are always a lot of people (morning, afternoon, evening), often only one cash register is open, it's stuffy and the icing on the cake: cashiers are not attentive at all. On Thursday, when exchanging currency, they gave a larger amount than it should have been according to the exchange rate (they didn't recalculate my joint carefully because there were a lot of people in the department and it felt like they were already breathing down your neck). I moved the money to another place at home and found out that there were more of them only after 6 days (that is, on Tuesday) when I paid for the online order. The next morning (Wednesday), I took it to the bank branch to return it because I know it's a criminal offense, so they didn't even know they had a shortage on Thursday, but they asked if you were on Wednesday (so it's not the first time they've had it in the days before Thursday). I made a refund, but they didn't even say thank you. And it turns out that the police were already looking for me (great, go to the bank to change money, and they'll also put you on the wanted list) on Friday, the police came home, I had to write an explanatory note because the money had already been returned. The conclusion is this: COUNT THE MONEY WITHOUT LEAVING THE CASH REGISTER, demand a paper receipt (and not how they display the receipt on the tablet screen) and don't care if someone is breathing down your neck. And this was my last visit to this bank branch.
See original · Русский
1
December 23, 2024
The terminal does not work at all at Rokossovsky 2
It's been 2 weeks, that's for sure
Rokossovsky 80
The terminal seems to be working, but it doesn't accept cash.
In fact, I can't use the function I need.
There is a huge queue in the bank itself.there is only one cash register
Maximum discontent
When everything needs to be done quickly, nothing works.
See original · Русский
October 17, 2024
Of the two ticket offices, one is most often working, which is why queues are gathering, and there is already little space in the department. Plus, there is the only ATM in Serebryanka where you can put money on a card, but it also works every other time.
See original · Русский
3