There was a need to withdraw dollars from a virtual card. An indifferent cashier, in case of a ban on the operation, could not justify the reason for the refusal, a non-working contactless card terminal, arrogant appearance, boorish behavior. Complete lack of professional competence. Instead of being interested in helping as a bank employee, she showed her unwillingness to do her job. I write a review 10 minutes later, I did not remember the last name, please conduct educational work on professional development with this employee and check for professional suitability. To a remark about a non-working contactless card receiver in a nearby ATM, he replies that the ALFA BANK exchange office has nothing to do with the ALFA BANK ATM.

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Ara

Level 6 Local Expert

in general, the branch is good. Only when a certain Merkulova is not an employee there. A boorish and incompetent employee. I served ONE client for 30 minutes. one. The exchange point, damn it. I waited quietly with a one-year-old child in line. To the question "excuse me, but how long will this operation last?" she barked, "Yes, for a LONG TIME! How do I know 5 minutes, 10 or 30??!" and so on.

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72 reviews