Alfa-Bank
33 reviews
December 1, 2024
The review concerns not just the branch, but Alfa Bank as a whole! Constantly hanging alpha revenue machines , constantly not working ATMs on weekends ! The last horror was for the holidays in November , on Saturday evening, ATMs for replenishment do not work either at nemiga , at the castle shopping center , or at the Riviera branch ! It seems to be a modern bank , but they cannot update or set up ATMs .
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September 25, 2024
The room is small, there are a lot of people. You feel like a sardine in a jar.
There are only two people in the service of individuals. And there's only one cash register. If you are in a hurry, then it is pointless to come here, the waiting time will be at least 30 minutes. And you'll be standing in line. The staff are polite and helpful and I work quickly, but with such a stream of people they are constantly busy.
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1
June 12, 2024
Initially, I did not like Alfa-Bank.
But manager Daria changed my attitude.
Real premium service and service. All my questions are solved quickly and efficiently. Thank you👍👍👍
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May 23, 2024
It is a pity that less than 1 cannot evaluate this place... The room is stuffy, the air conditioner is not working or the staff is saving electricity. 1 person for a physical person.The person is clearly not coping . At the same time, for legal entities, 2 people are just sitting. The cash register, so it's not clear at all whether it works or not. The staff is clearly not coping .
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2
December 20, 2023
There is only one girl to serve individuals, when she leaves for lunch there is no one left instead of her, and you just have to sit and wait. When it was my turn, she just said that she had lunch now for 45 minutes, and that's it, just wait. There is no information anywhere when employees have a break, neither on the map, nor on the website, nor on the door. It's a pity, I came just like that. One employee is clearly not enough. At the same time, a girl serving a business is sitting next to her, without clients. It's not clear why she can't connect.
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2
December 31, 2024
On January 31, we wished you a Happy New Year and a long wait. When I wanted to leave a review that the department was comfortable, they replied, "Don't make a circus." It turned out that I entered the wrong door, the premium comments room is a little further away)
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May 27, 2024
Nice people work, quickly helped with the issue, everything is great. We answered all the questions.
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March 8, 2024
The ATM regularly issues dollars with mold, which glow and which their cash desks then do not accept anywhere!!!
And other banks don't accept it either!
That is, the bank gets rid of illiquid through ATMs. Be careful!
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January 12, 2024
Quiet horror, two places for specialists working with individuals and one with a legal entity, as a result, 13:30, there are no specialists for individuals, the legal one is out of work, 10 people went to the cashier for an hour at most, took a coupon upon arrival, one intermediate and the third for statistics, traffic - 0👌🏼
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January 13
Unable to charge ATM with money for the second day
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March 5, 2024
A bank in a large business center, they still can't think of opening a second cash register. You have to wait for 30-40 minutes every time
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May 15, 2024
We waited an hour and a half to apply for a loan, one cash register was working, I ask you to increase the staff team.
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1
May 10, 2023
10.05.2023 09:50.
1. The branch does not have an electronic queue.
2. Serviced by a physical person. faces in only one window
3. An ATM that knows how to accept a currency bill does not accept it. It's already the third day.
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September 11, 2023
Individuals are served only in one window, huge queues that do not move. If you want to get an elementary account statement, get ready to sit in the bank for several hours 🤡
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3
August 23, 2023
Lunch at the ticket office from 13:00 to 13:30??? Seriously??? Plus, the operator served only two people for 45. This is the slowest bank. Elementary payments were made for almost an hour and a half ((((
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2
November 24, 2023
Spent waiting for the payment to be made as a physical person. the face is 1.5 hours. An intern seems to be sitting in the employee's place. No one warned that you need to plan half a day for a simple operation.
I really do not recommend it.
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2
January 28, 2022
The tpm has been serviced for a long time. A year later, I found out that you can park behind a barrier. When I got tired of looking for a parking space. There are almost no queues. Friendly staff.
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1
April 23, 2024
There is always a queue
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September 20, 2022
High-quality service, competent specialists
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October 8, 2021
There aren't many people. The girls are responsive. Like it.
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1
June 14, 2020
Convenient location, parking, ATM 24/7 pleasant staff
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1
February 17, 2020
Being in a very convenient place, but it is not always possible to change the required amount of money, I hope they will improve soon
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December 20, 2021
The ATM is not working. The queue at the checkout is 5 people.
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August 16, 2021
It's hard to find
But the bank is the best
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February 7, 2020
Fast service, competent expert advice.
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March 9, 2021
Everything is fine but there is not enough space
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January 7, 2020
The service is fast, the guys work competently.
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July 5, 2021
The best bank in the world!
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January 1, 2020
There are no big queues. The application for the card issue took about 2 minutes.
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April 11, 2020
Friendly girls, there are never queues at the checkout
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2
October 23, 2019
The location is good and the bank is what you need
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March 1, 2021
Cool
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September 24, 2019
Great location.
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