Ankron
78 reviews
November 27, 2024
I was looking for an LED strip. The website of the online store says "on order". I'm calling to clarify how to order and ask for a tape of a specific manufacturer and type. At first, one manager muttered something. Then the second manager began to look at analogues somewhere, talked about delivery dates, we will bring this one, we will not bring this one. I told you again what kind of tape I need. The manager replied that the delivery time can be from 1 week to 1 month. After clarifying the possibility of delivering the tape, the manager replied - WE will NOT BRING IT. Why post offers on the site and mislead the buyer!
See original · Русский
1
September 16, 2024
I made an order. They requested an advance payment. And because there are not enough positions in the warehouse, they say, wait a week.
I've paid. I'm waiting. On the promised Monday, no one even called back. On Tuesday, they said that the issue has not been resolved, wait further. I wrote an official letter about the refund. "The payment day is on Friday - wait."
Today is another Monday: no order, no money.
Why people can't work properly or solve their mistakes culturally and immediately is probably a rhetorical question..
I have to write reviews and letters to the right authorities.
Do I recommend the organization and will I continue to work with it? No.
See original · Русский
1
March 5
They work at the same level! The managers are active and friendly. The service quality and product quality are very good.
See original · Русский
February 2, 2024
I could not fully evaluate the work of the company itself, because it never came to placing an order. The reason is a website that gets a stake for its work.
I tried to place an order on Sunday. I tried for a very long time, because the basket persistently lost the positions selected and sent there. With grief, it turned out to collect the planned order in half, went to the registration and selected the desired parameters for delivery and payment, filled in all the necessary boxes, clicked "place an order" and... Nothing happened. No notifications, no reaction, no feedback. And so on several times in a row. Even if the company cannot process an appeal / order on a weekend, in any case, any self-respecting online store should be able for the client to leave the order for further processing on the next business day according to the company's work schedule.
And a few words about the work schedule. The website states that there is a retail store where you are invited to come, purchase goods, get advice and take advantage of special offers and bonuses, and the proposed loyalty program with cashback works only for the retail store. And everything would be fine, but the website shows the work schedule - only weekdays from 9 to 18. Are you serious? Who do you work for anyway? Who is your target audience? A large number of people work on the same schedule and simply will not be able to physically reach you without compromising their comfort. From which I conclude that you are NOT interested in an average employee/specialist client. You are NOT interested in working for a wide range of clients, and you are ALSO NOT interested in offering them bonuses and loyalty programs.
You can object to me that there is an online store for ordinary people. But even that DOESN'T work correctly!
In summary, I would recommend that the company determine who they are and for whom they work, and make sales tools convenient for a potential client. If this is a website, then it should work smoothly. If this is a retail store, then review the work schedule so that people can get to you after their work. Or at least make Saturday a working day. Because, to be honest, such work formats discourage any desire to try to contact you.
And the more ironic your slogan looks from the site "Be sure, once you get to us, you will definitely find what you were looking for!".
Maybe you will. IF YOU GET THERE.
UPD. To the organization's response. Perhaps the site doesn't really place an order for less than 10 rubles, I don't know. My order was collected in a basket for 600+ rubles. After clicking the "checkout" button, the page was reloaded in its previous form, without any changes and the order was sent.
See original · Русский
2
July 25, 2024
It's a terrible place
We issued an invoice when we came to pick it up, but in fact there is not enough position!!!!
We were waiting for an hour for a warehouse employee!!!
Pavel billed without checking stock availability
And Vlad provided the account for the same positions, but cheaper!!!
Complete chaos
The book of complaints at the office
And I couldn't leave a review
See original · Русский
September 16, 2024
They work perfectly. The managers are friendly. The quality of service is excellent. The price is nice.)
See original · Русский
October 19, 2023
I applied to this organization to buy a shield with automatic weapons in a new apartment. I got a very good manager, Andrey, fully advised me, helped me choose a brand, said that it was of very good quality. And indeed, the electrician who installed it all said that the quality is excellent. Thanks to this company for their help, I will always contact them.
See original · Русский
1
September 8, 2023
The company is good, I have been a client for many years. The staff is friendly. The output is fast. Storekeeper well done! The choice is excellent. For electrics, just come here!
I advise everyone.
The quality of the goods is good!
See original · Русский
November 13, 2023
Excellent organization. Managers are all good-natured and responsive. A large range of products. They always go to a meeting. Reasonable prices and the provision of services at a height
See original · Русский
September 8, 2023
Good company, low prices, decent discounts, high-quality materials, staff responsibility. There is a delivery of goods in Minsk and to the regions (by agreement). One drawback is that there are only two shops in the city.
See original · Русский
October 6, 2023
We made an order by phone. It was necessary to pick it up on Friday. The manager said they work until 16.45. My husband arrived at the warehouse at 16.20, they refused to ship him and said that they were not working. I called the manager back and asked him to sort out this situation, he was rude to me and said that he would not deal with it. I asked the manager's phone number to solve the issue, the manager hung up altogether. When I called the manager back and said that I would complain about them, the manager replied to me that you had come to us at all?! As a result, the husband took the order. Not only is the manager not competent in the sale of goods (he could not answer the dimensions of the box of our order), but he is also rude and throws the tubes.
See original · Русский
2
September 8, 2023
It is not the first year that we have been cooperating with the Ankron company. One of the best suppliers in the electrical engineering market. They are constantly striving to improve the service and expand the range. Three years ago, we had to contact several companies to close the application, now we buy everything on Ancron. They will also deliver the order. Thank you partners!
See original · Русский
1
September 8, 2023
The Ankron campaign is a reliable supplier with a wide range of products. The guys have everything for building a house, starting from cable and ending with heaters. Well done, keep it up!
See original · Русский
1
November 17, 2023
The issue with the miscalculation of the object was quickly and efficiently resolved, the order was delivered within the agreed time frame. Separately, I would like to mention manager Vitaly for his professionalism and competence.
See original · Русский
July 19, 2024
It's a great company. Assortment, prices, service, managers. Everything is at the highest level.
See original · Русский
1
September 8, 2023
An excellent selection of electrical goods, wholesale and retail. They work with regions, there is delivery by agreement. Flexible delivery and payment terms.
See original · Русский
1
November 22, 2024
Everything is clear and professional!
See original · Русский
November 1, 2023
Great company. The most competent employees who always help in choosing an electrician. I will contact you again!
See original · Русский
November 17, 2023
I bought IEK machines, everything was available and at a good price! I plan to continue contacting this company. I recommend it!
See original · Русский
1
September 26, 2024
Ordered through the shopping cart, quickly called back, picked up on the same day) Thanks)
See original · Русский
March 7, 2024
Great company. With low prices for electrical goods .
See original · Русский
February 11, 2022
A reliable supplier in Belarus. Competent technical specialists, a wide range of products on the website. I would also like to note the operational work of the warehouse. Very fast shipment, all the goods were received on time.
See original
1
June 10, 2024
A good company, the product is of excellent quality.
See original · Русский
September 11, 2023
A good company, good prices, a wide range of goods, for any consumer. Different price segments for every taste and opportunity.
See original · Русский
July 25, 2022
Business approach and quality of service. Everything is fast and clear. Very nice girls will write out the docks, and the polite staff will quickly collect all the positions.
See original
September 23, 2023
Excellent office of an excellent company for the supply of electrical products
See original · Русский
May 11, 2023
Reliable supplier, competent specialists, high order processing speed. I recommend it to everyone!!
See original · Русский
October 23, 2023
Quality. A large selection. But it is better to order with delivery.
See original · Русский
1
November 24, 2023
Convenient location, treated to delicious coffee
See original · Русский
1
June 14, 2023
Cool modern and comfortable office, pleasant staff
See original · Русский
November 20, 2022
Competent specialists, high level of service, high-quality goods, reliable partner
See original
April 26, 2022
We have been working with this company for a long time. As a legal entity. All are adequately qualified employees. Everyone quickly draws up documents, invoices. It is a pleasure to work with this organization.
See original
2
May 2, 2023
A good company, good specialists, always go to a meeting and you can negotiate
See original · Русский
1
July 21, 2020
Thanks for the good work. Everything is very clear, prompt, well-coordinated and polite! The manager consulted and helped to select the necessary cable and help with the selection of lamps, arrived the next day and picked up the goods. I will be happy to purchase goods in this store.
See original
3
August 23, 2023
No respect for the client. The service is poor. It takes a very long time to ship. They're cheating
See original · Русский
2
1
May 19, 2023
Great friendly staff! We will contact you again!!!
See original · Русский
January 7, 2023
I ordered forks with a button, I came and picked it up, an hour later, an excellent store, there is a lot of light technology.
See original · Русский
June 3, 2021
What can I say ..... THE COMPANY SUCKS, I haven't seen them for a long time, I thought their time had passed! Maybe they used to work, but now they are doing it....
my story is this: I requested the goods - they said everything was in stock, I paid - half is there, there is no other half and there never was a campaign! They start feeding breakfast, they talk about the wild workload, they don't take the phone and everything like that. Cheap overbought divorce from the 90s. It's been 2.5 months, but there is no product and something tells me that there won't be! you need to think very hard before you start working with them!!!! the price tag seems to be cheap at the start, but in the end it's a headache and unnecessary movements.... I would have bought and forgotten a long time ago!
See original
2
September 5, 2022
Wonderful , attentive staff, very polite . They do their job quickly ,
See original
March 18, 2022
A large assortment, pleasant prices, fast and high-quality work. It is a pleasure to work with this organization.
See original
1
August 27, 2021
Competent and fast managers and sometimes you can bargain, which is also good, a customer-oriented company, I will still buy here!
See original
March 11, 2022
I want to note and say thank you for the quick assembly, instant issuance of documents, kind work with people, they never kept me waiting for a long time. Thanks to the Ankron collective
See original
1
June 1, 2022
A modern company. Polite staff. Thanks for the prompt service.
See original
July 22, 2022
Quickly, clearly, politely and everything you need is always there and at a reasonable price!
See original
June 4, 2020
The first thing to note is that the company has a very convenient online store. In general, a reliable, fast-growing company. Competent and prompt specialists helped to choose the right product. The order was delivered quickly.
We will contact you again!
See original
1
July 20, 2022
Very beautiful and competent specialists! Everything is clear and fast!!!
See original
December 15, 2021
It was very difficult to agree on our draft agreement, they did not want to cooperate with government organizations, they had to buy from another organization....((((
See original
3
February 19, 2022
A large selection of cable, electrical and lighting equipment. Fast order processing and delivery times.
See original
1
March 29, 2022
Pleasant staff, prompt document issuance. Fast shipment of the goods. Pleasant atmosphere.
See original
1
February 10, 2022
We have been working for several years, everything is fine, I am completely satisfied and satisfied. Thanks for the work!
See original
1