Argymyent
Directions
Piatrowshchyna
710 m
Univiersam Valhahrad
240 m
157 reviews
November 7
The hall is top, there are no crowds of people like in a more hyped network, too, with the letter A.. there are enough simulators, a bunch of instructors, spacious, fresh, there is always drinking water, there is a cocktail area right in the hall, there is a sauna, pleasant prices.
Of the small disadvantages, there are soap dishes in the showers, but soap in them is a rare guest.
Well, electronic watches are always in a hurry or late (if there are other watches).
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December 18
In general, a normal gym, good exercise equipment, prices do not bite, there is a sauna, but the showers are trash, to be honest. But there is a feeling that they are saving on air conditioning, because I have been walking for years and it is very hot and stuffy in summer. In winter, the situation is about the same, but it is solved by means of windows that open and a draft is obtained. It's unpleasant, of course. I also noticed recently that half of the coolers in the hall mysteriously disappeared, there is not enough water. The coaches are wonderful, very pleasant and qualified people. The lockers are very inconveniently numbered, I constantly run around looking for my number in a circle. I really like the receptionist girl with red hair, she's like a ray of sunshine. She always greets with a smile, gets into a position if you need to help and prompt with something, she is very friendly. She has remarkable communication skills, which I cannot say about her colleague. There is also a receptionist with dark hair, after meeting with whom the desire to come to you is completely discouraged. It seems to me that people who do not like people should not work in the service sector, where communication with people is necessary. It's not the first time I've seen her make gym guests feel guilty or count down for something. Literally today I am observing the situation:
The man asked for another locker number, because the one she gave was very close to the door and it confused him. In response, I saw eyes that flew very rapidly towards heaven and a response like "Don't you know that the administrator decides which locker to provide you with". That's customer focus, class. It seems that the administrator's hand will fall off to give another number. I worked as a hostess myself and I understand what it's about. The same situation applies if you forget the card. The human factor, it happens to everyone. But, to be honest, I'm not ready to be counted out by the administrator for not having a card today. We don't pay you three kopecks either. It's not that difficult to find a person in the database, it doesn't even take five minutes. It should not be that after meeting the administrator, the guest wants to leave and never come back. I hope you will have a conversation with your staff)
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1
December 8
an excellent fitness club has everything that is fashionable to wish for, the staff is cool, the equipment is always at the highest level, the coaches always help if necessary
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