My group of tourists arrived at this hotel on 09/18/2024 and had to spend two nights in Arkanchi. Knowing my route in advance, 10 days in advance, when I was at this hotel with the previous group, I booked 1 (one) night in Arconchi, only from 19 to 20.09.2024, because they told me that they only have a free room for one night. Arriving on 09/18/2024 in Arkanchi, I thought to clarify once again about my reservation tomorrow. At first they didn't know anything about this reservation, then when I found the one who booked me a room last time, he told me frankly to my face that they needed a room and of course they wanted to warn me that I had been DUMPED, but they forgot to warn me. And they also have no watering can attachment in the shower room, no foot towel, no shampoo or shower gel. I do not recommend this hotel to anyone
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Ибрагим Гаффаров
Level 3 Local Expert
November 19
Great hotel! The travel agent offered a hotel inside Ichan Kala, we examined it and refused to check in and went to look for another hotel also in Ichan Kala and came across Arkanchi. We were asked to view the standard room and we liked it: clean, warm (it was about 0 degrees outside) and spacious. We decided to stay there overnight, and then extended our stay in Khiva for all 3 days and never regretted it. The manager at the reception Jamshid was very friendly and helped us with the selection of restaurants for dinners and a guide for the tour. The location of the hotel is ideal, close to the main gate of Ichan Kala and close to the main street and all the main attractions of Khiva. The breakfasts are varied and delicious, the staff is responsive and cheerful. We had a great rest!
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Надира Муратова
Level 7 Local Expert
March 27, 2023
We visited at the very beginning of the tourist season.
Convenient location. Lovely, courteous staff.
The cost for Uzbek citizens is acceptable. The breakfast is standard. It's a pity there's no good coffee.
There is water in the room, as well as 2 0.5 liter bottles everywhere.
Slippers.
Hot water around the clock.
Towels, hair dryer, electric kettle and refrigerator. Air conditioning winter-summer.
The Internet.
But you need to bring your toothpaste, brush, and bathrobe with you.
It was a little cold in the room. The receptionist set up the air conditioner and brought another oil heater. It was wonderful, because I can't stand the noise of the air conditioner at night.
To visit Ichan Kala, it is enough to spend one night. So everything is quite acceptable.