There is probably no worse company! Terrible service. To begin with, when placing an order (Wednesday), they said that the production of profiled flooring took 3 days, after payment, the service specialist declares to call on Tuesday (supposedly he will know more accurate information). After calling on Tuesday, they say to call back on Thursday-Friday. On Thursday, they say that they will be delivered only by Monday, but you can pick up the goods today at the factory, but first stop by to make a payment. We stop by, deposit the money and go to the production (~ 22 km), where they say that they have just sent the car with your order and need to return again. Upon returning to the warehouse, the specialist begins to respond with rudeness, "who are you anyway?" (although he had them an hour ago).
Bottom line: a spoiled mood, a lot of time, fuel and plus prices are very high compared to the market, and the service is just bottom!!!
No discount and refund of part of the funds were offered as compensation.
I do not advise anyone to contact
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Инна Илюкович
Level 3 Local Expert
February 17, 2023
I contacted the organization ArsenalMetall with the need to cover the roof of my house.
Manager Maxim explained everything to the smallest detail. I helped to sort out the additional elements, what is needed, and what you can save on.
And even advised whom to contact from the roofers.
The order was completed on time, and we helped with delivery.
I thank the organization ArsenalMetall for its efficiency and quality of execution.
Special thanks to the roofers.
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Светлана
Level 2 Local Expert
July 20, 2023
A crooked company. I applied twice and was deceived twice. The deception occurs on the thickness of the metal. Few people pay attention to this. I ordered a profile pipe of 1.5 mm and delivered 1.2 mm. Profiled flooring was put 0.4 mm instead of 0.5 mm. Go around her far away
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PAUL M
Level 21 Local Expert
July 13, 2023
Cool company! Very customer-oriented! Rational technical solutions. Fast deadlines.
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Аня Коротоненко
Level 4 Local Expert
October 4, 2024
Honest service and high-quality materials. We have been cooperating for several years.
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Дмитрий Ш.
Level 9 Local Expert
October 19, 2022
A terrible organization! They say one thing and do another. They take an order to work, but they cannot complete it on time. The manager, or whoever he is, Vadim, just began to ignore the call, does not pick up the phone. I do not recommend contacting you! Moreover, for the boorish attitude, I recommend that this "company" be checked by the controlling state bodies.
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Виталий
Level 12 Local Expert
March 1, 2023
Everything is fast and efficient! The quality is at the highest level!
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Глеб И.
Level 2 Local Expert
September 29, 2021
The company is rubbish, the managers are not what, especially the manager Andrey, shouts, he can't really tell me, I want to leave my money at this company, so also listen to the dissatisfaction from the manager, nonsense. This manager only has to beat out debts! I am not naked in this company and I advise others.
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Сергей Шостак
Level 5 Local Expert
July 7, 2022
They had everything I needed and the price was great. I recommend