ArsLiliya
11 reviews
September 24, 2024
I recently visited the store and was pleasantly surprised.
"Ars Lilia" really deserves attention.. First of all, I want to mention the large selection of colors. From roses for every taste and color, to exotic options. All the flowers are fresh, the atmosphere in the store has a good mood.
The order was executed well, the flowers stood for a long time. Special thanks to the florist for taking into account all my preferences in the bouquet.
I will definitely order you more!
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1
September 26, 2024
The review is not for a specific store , but for the entire network as a whole .On the 22nd, a bouquet composition from the window was bought in the store. The bouquet was looked after properly, water was poured, they did not keep it in a hot room. On day 2, several flowers withered, which it was decided to simply remove from the composition, without betraying this importance. Well, anything can happen. As a result, on day 4, the bouquet looks like a dry broom.When contacting Instagram, a standard unsubscribe was received saying that this is a perishable product.But the bouquet included chrysanthemums, which stand for a long time, and then they fell off on the 4th day. They refused to return the money or replace the bouquet, saying that they applied too late
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1
January 5
It's a disgusting place! I went to buy a branch of gypsophila, not only did the girl talk as much as possible with a dissatisfied tone, but her face also expressed exactly the same emotions. I've been to different flower shops many times, and this is the first time I've seen a gypsophile being simply shaken and pulled out of a vase without making sure it wasn't broken anywhere. There was a designer elastic band on the top, which the girl also did not deign to remove. When I asked to pack it in shipping paper, because at such a temperature, no matter what kind of flower, it cannot be taken out without packaging, I was answered with dissatisfaction and aggression "Do you need to pack it?!". It became as unpleasant as possible. They packed it so that the gypsophile just broke in many places. The check was also not given, although she asked for it, the girl simply ignored this request. The most unpleasant impressions, I will not apply anymore.
04.01.2025
In desperation, I decided to apply again, because I urgently needed flowers, and no one had them. They wrote on Instagram. There is no guidance. They answered only after more than a DAY!!!! I'm sorry, but this is outrageous.
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February 29, 2024
RUINED THE HOLIDAY!. My husband bought a bouquet for discharge from the hospital, giving a lot of money. When I got home, I started to take off the packaging. I was shocked how such roses could be packed and put on sale. ROTTEN!!! The whole bouquet is in the trash. I was very upset that such an unpleasant moment would remain in my memory.
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January 2, 2024
I ordered flowers for my wife's birthday 2 weeks in advance. He offered an advance payment. I received a firm promise that everything would be fine. I called in 2 days and it was confirmed. There were no flowers on the day of the congratulations. Such is the office
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1
March 10, 2023
The delivery was not made on time. According to the operator (seller), the delivery should have been 4 hours earlier than it actually turned out. The number of flowers did not match the order, but the amount of the bouquet remained unchanged. As a result, the holiday is ruined. The plans are ruined.
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October 30, 2022
Success in sales is directly proportional to the attention of the seller...
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2
February 18, 2020
I was pleased with the assortment, in most cases the refrigerator is full of flowers. Florists do their job efficiently. Well done girls!!!
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April 14, 2020
The friendly and lovely staff, cool flowers, pack a cultural credit.
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December 27, 2019
Excellent bouquet design👍
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1
January 6, 2020
The prices are too high
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3
October 27, 2019
A small, not convenient store
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