Art Samarkand Hotel
48 reviews
September 3
Nice hotel, delicious breakfasts. The most important thing is in the city center. The service is timely and high-quality. Thank you, we had a nice time. Special thanks to Shahzoda.
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1
September 3
A nice hotel. It is small but very comfortable. Clean and tidy. The rooms are not large but cozy. The staff is friendly... And it is located almost in the center of the city.
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1
September 3
Nice hotel, everything is clean. The staff are polite, we were met and escorted by an employee of Shahzoda, a very nice girl, who served us well.
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1
January 14
A wonderful hotel! Only positive impressions!
Spacious room with modern renovation and national motifs. Friendly staff, 24-hour reception. A great breakfast!
Yes, the location is not in the center, but it takes 7-8 minutes by taxi to the center.
There is a convenience store next to the hotel.
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3
August 14
The price is reasonable, the staff is gold, the bed is clean, the consultation is going to say that there is a place, in general, it is wonderful, the main thing is celandine. Some in other hotels
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1
August 23
The perfect value for money. Everything is wonderful, a large room and a huge bed, clean, high-quality linen.
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1
February 8
Nice cozy hotel , large clean rooms, good sound insulation, comfortable shower, comfortable beds. Well-developed infrastructure nearby, shops, bank, cafes, pharmacies. To the center by taxi 1.5 $
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1
March 6
My recent experience of staying at the Art Samarqand Hotel was something of a nightmare. Despite the fact that I had booked a small room with a large bed in advance, I was met by a receptionist who claimed that there was a misunderstanding with the service where I made the reservation and all the rooms were already occupied. I had no choice but to take an alternative room on the ground floor with three separate beds.
When I entered the room, I noticed that ants were running around on the bedside table next to the bed. Despite my message, the receptionist waved me off, saying that this was not a problem, and assured me that the staff would fix everything now. Unfortunately, the ant invasion turned out to be much more serious than I had anticipated; the room was infested with ants, which made my stay extremely unpleasant. Due to my busy schedule, I could not change the hotel and had to endure this unpleasant situation for 2 days.
In addition, the carpet in the room was terribly dirty, and the bed linen looked unwashed and unclean. It became obvious that the cleaning standards left much to be desired.
The breakfast experience was also depressing. The "restaurant" where breakfast was held was uncomfortably cold, which made it impossible to enjoy food in a calm environment. The breakfasts offered were meager and did not meet even the most basic expectations.
In conclusion, my stay at the Art Samarqand Hotel turned out to be a disappointment, marked by a low level of cleanliness, indifferent staff and poor quality of services. I strongly do not recommend choosing this hotel for potential guests in order to avoid the disappointments that I have encountered. Avoid the Art Samarqand Hotel at all costs.
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3
2
December 22
How are you? I do not recommend staying (2024, 12 months). From the spacious bed room where we lay, the smell of heaven blew our nose. After half a day in the room, ants began to swarm near the juice.
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June 18
A good hotel. I really liked the administrator Salim. Responsive. Yes, in fact, everyone there is responsive. If I go back to Samarkand, I will try to stay with them.
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1
August 30
Great hotel I liked everything cool the receptionist is also polite Shahi
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2
May 25
Terrible wifi. The place is normal, close to the center. But when we were in 2024, there was a terrible repair of the road nearby, it was impossible to drive up by taxi. And they turned off the water and electricity for the whole day. And so - the hotel is normal
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1
May 20
Clean and tidy. An average breakfast.
Nice, polite staff.
Overall a good hotel.
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1
November 22
It's terrible, literally everything looks good from the outside, it's pretty shabby inside, smoky rooms, some didn't have bedside lamps, bare wires instead, for those who like to wake up from a cheerful discharge current 🤣
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1
August 24
We were well received by Samandar and Shahzoda, professionals in their field.
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2
October 19
Nice hotel, new furniture, helpful staff
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1
May 17
We used to stay at this hotel a lot. The last time we arrived, we were very disappointed. Since the renovation at the hotel leaves much to be desired.
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1
February 4
CONS The room is cold, the split system does not work, the bed is creaky, it is not possible to turn around the whole hotel hears.
The dirty shower water is barely leaving.
I couldn't connect WI-Fi to my phone.
The TV did not work, it works every other time, as soon as you call the administrator, he connects the smart TV, then it does not work in another way.
pluses
The staff is helpful and polite, the breakfast is excellent, but you need to come by 8:30
The water is constantly hot and the floor is warm only in the toilet near the pot.
conclusion
FOR SUCH A FEE AS WE PAID FOR THE NIGHT, of course it will go, but I wanted it better
After all, Samarkand is the second capital of Uzbekistan. But the service in hotels is not very good.
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2
1
January 9, 2023
I don't recommend staying here at all. The refrigerator in the room stood as a formality, it was not connected and there was no outlet nearby, there were only two outlets in the room at all, near the double bed, WF was connected to one of them, two phones were charged in turn in one outlet, the kettle was connected to the same outlet. The shower is broken , the water is hot and the heating was turned off , the door handles on the screws barely hold , the whole situation looks very worn out . There are no bathrobes, I had to ask for slippers , only local channels are on TV, the TV is ordinary , not smart. In general , I do not advise , their conditions do not correspond to the amount they charge for the day of arrival .
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2
2
September 15, 2021
A small pleasant hotel, networked, inexpensive, but modern. Fresh renovation with a twist, new furniture, clean high-quality mattresses, bathroom with good plumbing. Responsive staff. The refrigerator was brought at our request) The breakfast buffet is without frills, but a beautiful presentation, everything is fresh. Of the disadvantages, you can note the location is not in the center, the view from the window of the apartment building
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2
August 12
The hotel is inexpensive. You can spend the night.
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1
October 14
I really liked this hotel. I invite you here too.
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2
June 17
The rooms are average, the air conditioning did not work, breakfast for three, the price is not expensive
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1
September 30
Cleanliness and room repairs are not finished
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1
1
December 13, 2023
Pros: cozy, in the city center
Minus: it's cool in the room
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1
May 19, 2023
Friendly staff, clean rooms, breakfast included in the price. Unfortunately, it is not possible to book through booking, but everything can be solved by phone.
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2
July 29
Cozy hotel, top-level service 🔥🔥🔥
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1
August 25
The room is cleaned once in 5 days. Breakfast is so-so. But the room is clean
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1
August 26, 2021
Great hotel
Clean, neat, prompt
At 3 o'clock in the morning they gave things to wash, at 8 in the morning they were already ready)
The breakfasts are very tasty, especially the pancakes
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4
April 18, 2020
The hotel is new, but the service, as in the whole of Samarkand, is of a low level compared to other cities of Uzbekistan. An industrial city and that says it all. According to this hotel, my companion was bitten by bedbugs at night (crushed one with his body), in fact, he woke up from this, changed the room (fortunately there was one free), they did not bite in another room, although they did not immediately fall asleep. When paying for the room, the senior manager already arrived at the hotel, and when asked about the discount (for the inconvenience, although previous guests could have brought it), he began to talk nonsense that in general we gave you two rooms, they say Russians are always dissatisfied with something, he was rude and boorish. The guide and the driver had the same opinion. I do not recommend this hotel because of the service and attitude.
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1
June 26, 2022
Nice, clean, cozy hotel. It's not the first time I've stopped. Very kind attitude towards the guests.
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4
October 13
Well
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1
September 23, 2023
Perfect parking, thanks to the owner
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1
August 14, 2022
Just great staff, cozy and comfortable.
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4
December 14, 2021
This is my third time coming here. There is a shop across the street. Everything is there and it is round the clock. You don't have to go far.
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3
November 21, 2023
Cool
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1
March 30, 2023
Everything is fine
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3
May 17, 2022
A good hotel
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4
October 22, 2021
Nice cozy warm
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3
January 4, 2020
If you like closed places, then this is the very thing, but the sight of stained and dirty flags made you sick
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3
1
May 5, 2022
It's Just Super
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3
January 6, 2019
A great hotel at an affordable price. Good location.
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2
June 17, 2022
Service 0
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3
1
November 8, 2019
There were problems with hot water. It was fixed on the second day. There were problems with plumbing, too. He's going to spend the night.
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2
1
August 29, 2019
Great new Hotel
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3
February 29, 2020
Nice hotel
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3
May 30, 2019
Normal hotel
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2
October 27, 2018
Great hotel
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3