There is no customer orientation. We constantly go here with a young man for massage and scrub. I used to really like how massage was done. But last time I visited, they changed my masseuse. I was not satisfied. We informed the administrator about this. We were promised to figure it out. We did not ask for a refund for the massage, but it would be nice next time to give us a bonus scrub or other care. But we were told that we did not know anything, the massage was performed correctly. Although there were no complaints about another specialist before. We have argued this. Our message was read and nothing was answered. With this attitude, there is no desire to go to you anymore. Fortunately, other hotels also have a spa.
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Ориф Ташпулатов
Level 3 Local Expert
February 26
It couldn't be better. Clean rooms, excellent cuisine. And a swimming pool with Turkish hammam and sauna... Just great!
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Казаченко Вера
Level 7 Local Expert
September 17, 2022
The spa is beyond praise. The service is impeccable. It is always clean, towels, bathrobes, slippers - everything is there. Convenient opening hours and no crowds of people.