Aster.kz
Directions
Улица Султана Бейбарса
192 m
53 reviews
October 1
Good
August 18
Very low level of service during maintenance. Pre-registration does not play any role. You'll still be served when it's convenient for them, not when it's scheduled. I had to come four times for 200 km. I'll sign up, I'll come, and they: oh, it won't work today.
Yesterday we did IT from nine in the morning to eight in the evening. THAT is planned, routine, no work beyond the scope of the regulations, no breakdowns. And at the same time 11 hours!!!!! The manager is not answering the phone. He says he doesn't have time to answer the phone.
The masters recommended replacing the front brake pads. At the same time, the pads are new, they were replaced on the previous one. I sent the certificate of completed work with this replacement to the manager. There is no reaction. In this case, how can you trust the recommendations of the Aster masters about replacing other spare parts?
Before THAT, I asked the manager to replace the bulb in the headlight. They haven't been replaced. Apparently, eleven hours was not enough for this...
I told the Aster customer service that I refuse to be serviced by them, but insist on maintaining the warranty, since I will be serviced in another, good service. In response: we will discuss it with the management and call you back.
They didn't call back.
I decided not to give a damn about the warranty, but not to deal with the Aster service. Nerves and time are more expensive to me than guarantees.
See original · Русский
November 26
A good car dealership, there are new cars and used ones. Cars are accepted in trade-in at favorable prices! Thank you for your work!
Talap's service manager is generally a great guy! He knows his job well!
And Director Abzal is such a friendly and pleasant person!!!
See original · Русский