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05 06 2024 celebrated the wedding evening at the Astoria restaurant.
Approximately 05/25/2024 we arrived to choose a place, we were met by a friendly girl, Evgenia, who told us everything and showed us and offered the best options for our holiday. I explained everything about the payment. We liked everything very much. After that, she told us that another manager would deal with us, who would contact us to coordinate the menu. 3 days have passed, and no one has contacted us, we called ourselves. They told you they would call you back, a day passed and no one called back. A day later, we called again, they told us they would call you back, and after 5 minutes, manager Farid finally called back, we expressed our dissatisfaction with him, to which he reacted violently, shoving all the blame on manager Evgenia, who allegedly had to send us the menu and coordinate. As a result of the conversation, he said that he would hold a preventive conversation with her, but refused to send the menu because we did not make an advance payment. The next day we made an advance payment, and after calling him again, he sent us the menu on May 29. We asked him to send us some standard menu options for such events in advance. As a result, on May 30, at 20.30, after another call, he sent us some kind of garbage with only tortillas. In our opinion, absolutely fuck off.
On May 31, we ourselves already went to the restaurant to make the menu, as we realized that it was impossible to solve the issues remotely with him. We went into the restaurant, we were met by a security guard, we asked our manager and Farid came out, to our question, where is Yevgenia, he said that after our conversation on the phone, where we complained that they could not even send us a menu, he fired her, since he is the head of banquets here, and she his subordinate.
As a result, he and I spent two hours compiling the menu, but we never made it to the end. He also deceived us with the payment, or rather with the cost, in the sense that he said, since you take a room for 20 people, then you should make a check for 20 hours at 170 rubles for each, despite the fact that you will be 13 people, it was to some extent a shock for us. We were outraged because there had never been such a conversation before.
Well, OK, we didn't have much options to refuse, because it's just not possible to find another place in 3-4 days, and the guests have already been invited. But at the time of the meeting with Farid, I was even ready for this option, because everything did not suit us, both the kitchen and his approach to our event, there was a complete feeling that we were greatly interfering with him and straining him. As a result, we agreed on something with him in 2 hours, but not everything, because he had some other important things to do. We asked to make a buffet for the guests at the entrance, to make a layout on the tables with the names of the guests, but Farid said that this was impossible. Because they are not an organizational service and he is not going to control it.
On June 4, in the evening, we arrived at the restaurant to leave alcohol and equipment for tomorrow's event and met Evgenia, we were very surprised because Farid said that she was fired. She was also in shock, but she kindly helped us. She said that she would organize both a buffet and a layout of cards with the names of the guests.
We left happy, because everything was clear and understandable with her.
On June 5, at 12 o'clock, Evgenia called and said that everything was ready, that by 16.00 she could arrive and everything would be ready. She organized the buffet and selected the dishes herself.
Arriving at the restaurant at 16.00, we were pleased with the organization on the part of Evgenia, by the way, I saw Farid out of the corner of my eye all evening, he just ran past once without even saying hello. Only at the end did he arrange a boorish meeting with an interrogation about what we didn't like. There are also a lot of questions about the menu that we made, because in fact the table was empty, and if Evgenia had made the menu, I think such a question would not have arisen.
Thank you very much to Evgenia's manager for accompanying our entire evening and solving all the questions about the organization that arose during the event! She made our holiday as comfortable as possible!!!
The kitchen - pilaf was not very good, there was a lot of rice and almost no meat, while the meat was not clear, as if pork or chicken, although veal was ordered. The pilaf turned out to be quite tasteless. The cuts of meat, the tongue of the basturm seemed to be slightly spoiled, there was a smell as if it was not fresher. The salads are good - caesar, roast beef, hot eggplant.
I really liked the waiters' service, they did everything very politely and diligently.
In general, all the staff except security and Farid were very polite and pleasant.
As a result, about the institution from 1 to 10
Manager Evgenia - 10
Manager Farid - 0
Kitchen - 6
Security - 4 (you need to be more polite and do not walk with the view of the most important)
Pastry chef Anna - 10 (also helped and organized everything)
Waiters - 10
Interior - 10
Cleanliness in the hall - 10
Cleanliness in the summer terrace - 7 (dust and cobwebs on the ceiling and roof structures near the bar)
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Сергей Урбанович
Level 7 Local Expert
March 22
A great place for relaxation and business meetings.Amazing cuisine, courteous staff, inviting atmosphere.
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Catherine November
Level 10 Local Expert
August 13, 2024
We were there on Friday evening. We were lucky and found a table for two. All rooms and tables have been booked, so it is better to book a table in advance.
The kitchen is very tasty and beautiful. They cook quickly. I really liked the dessert in the form of seeds. Stylish and tasted like he was eating sunflower seeds.
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Лика Строкина
Level 8 Local Expert
July 25, 2024
A great venue for events, both corporate and private. The kitchen and service are at a high level, the view location, excellent interior. Well, it's nice to just walk around.
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Полли Штукина
Level 4 Local Expert
October 19, 2024
I hosted the event and was delighted with this restaurant. I especially want to mention the work of Evgenia (banquet manager). Everything was done very professionally and I had no complaints. Thanks a lot
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Sunvelo
Level 7 Local Expert
August 15, 2023
We had lunch with the children at this restaurant. It is a very beautiful and spacious room. There are several halls in different styles. I liked the presentation of the children's menu - a large, beautiful coloring book. The portions from the children's menu are quite large, the food is delicious. I didn't have much time to sit, as we went to have a snack before checking into the hotel, so we ordered something to cook quickly - a barbecue with a side dish. The meat is tender and very tasty, the service is excellent, the staff is friendly and pleasant.
A great restaurant for families and companies.
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Дмитрий К.
Level 10 Local Expert
December 28, 2024
Cool, delicious! Very atmospheric! Do you want a real thrill? Rest? The opportunity to relax is here for you! Fact
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Владимир Буравцов
Level 13 Local Expert
September 17, 2024
The area is great, the food is unusual and delicious. Shah pilaf in Azerbaijani style is just a bomb with an unusual serve!
There is a Playground for babies and not only
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irastasewich
Level 10 Local Expert
August 27, 2023
A very interesting and beautiful place on the shore of the reservoir. The restaurant itself consists of several halls and terraces for every taste. On a huge territory there are places for recreation, a playground, guest houses with barbecue grills, a photo zone on the shore, boat rental. The menu is good. Since the restaurant is Azerbaijani, you can try the specialties. The service is excellent, polite, clear without intrusiveness. The interior is also impressive and leaves positive emotions for a long time.
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Сергей С.
Level 5 Local Expert
October 30, 2024
Well, I go home there!
Always super quality.
The service is simply bliss.
Mutton is the best in the city without a doubt.
A place that will become a favorite for everyone - you only need to get there once!
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Anna Karen
Level 4 Local Expert
November 24, 2024
Not bad, but they didn't reach excellent for me personally. The food didn't make much impression. I liked the service and the interior.
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Diana Chelidze
Level 5 Local Expert
September 9, 2024
I'm just shocked by the service and cuisine of this restaurant!!!
Yesterday we walked with my husband and son nearby, decided to go in for a meal. It was on Sunday, at about 17.00. On an empty terrace, they found a place for us with a favor (all this time that we stayed there, empty sofas were and remained). The waiters did not approach us for a long time, when I already started calling at least someone, he showed up. I took a soup, lentil soup, my husband dolma and a flatbread similar to cheburek, my son took fries with nuggets from the Italian menu. My husband liked Cheburek, dolma was not tasty, bland.
But I started my soup, added all the seasonings that they serve to it, squeezed out a lemon, ate three spoons, and ...
I look in the soup - a HAIR!!! So black, I thought it seemed to me, but no!!! Hair, I also picked it up with a fork, to show my husband ... I called the waiter, to which he snatched the soup from me and muttered that he would replace it now. I asked him if he wanted to ask if I would like this soup??? I'm already silent about the fact that, at least I need to apologize!!!
Manager Farid (in my opinion, that's his name) came running, started telling me that this is such a seasoning))) I explained to him that I could distinguish the seasoning from the hair. Then he apologized, knowing in advance that there was a hair, but, you never know ... he brought a compliment dessert, in the form of a ball, sprinkled with a crumb of chocolate. Well, I wanted soup, but, okay, anything happens. I take a fork, push this ball through, it cracks in half, I spread the filling to see, and there is a green Midge!!! He's still running!!!
I call the waiter, he looked and said, so what's the big deal, he's alive!!! You never know where he got there, maybe they were carrying him from a flower or something!!! And that's the way it shows it to me. The manager came up to take a look, says he doesn't see anything. I then poked at the dessert and a midge ran out!!! Dissatisfied, he took the dessert and went! He brought some more dessert, as compensation, but I didn't even look at what was there. She refused and asked for the bill.
I've never seen such disgusting service anywhere!!! The waiters walk like zombies, no one smiles or says hello. The administrator is the same! The manager has no words at all!!! Such disrespect for visitors!!! We also thought to play a wedding for our daughter here!!!
It can be seen that the owners tried so hard, such a beautiful place, the restaurant itself is very beautiful, visually simple - Beauty!!!
But, the staff is disgusting!!! Especially these guys, the waiters, not only do they smell like sweat, but they also do their job with such a favor!!! Horror!!!
Dear founders!!! Just review your staff!!! Such a beautiful place and there is no hospitality, soul and comfort!!!
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Ольга Красногир
Level 3 Local Expert
December 27, 2024
We were there for a corporate party, it was very cool!!!! The organization, the food, everyone is attentive and friendly!!! Thanks!😘😘😘
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Татьяна Делун
Level 9 Local Expert
November 25, 2024
Good service, delicious and original dishes.
A cozy , large hall.👍👍👍
A warm atmosphere.
I didn't find any disadvantages.
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Maksim Kostukevich
Level 7 Local Expert
June 20, 2024
An institution that leaves mixed feelings. The exterior and interior look interesting and on the level. There are questions about cleanliness, there were crumbs and smudges on the same furniture. The furniture itself is, to put it mildly, worn out in places, much worn out by life. According to the food, it can be said that it is passable, for an inexperienced gourmet it will go. There are specialties and interesting dishes. The staff is neat and polite. The dishes are cooked for a long time and do not coincide with the announced time, they promise conditionally an hour of cooking, but as a result it may take two hours of waiting. A strange menu. You select it on an electronic tablet, and then you call the waiter so that he takes the order and writes it down for himself. And this is in the age of information technology. The room itself is stuffy, the air conditioners did not work. To summarize. For the price of the dishes, you want to get a much better service.
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Oleg S
Level 17 Local Expert
June 11, 2024
A good Azerbaijani restaurant, with an appropriate menu and staff. For amateurs. However, everything is delicious, the service is fast, the portions are average. The establishment is suitable for large companies and holidays.
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екатерина г.
Level 3 Local Expert
November 10, 2024
Very cool restaurant, everything is very tasty, pleasant atmosphere and attentive staff.
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Лапшин Д.
Level 5 Local Expert
December 15, 2024
A corporate party for 250 people took place 2 times. excellent cuisine, plenty of space, a large dance floor, the stage is clearly visible,
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Светлана Карпеня
Level 4 Local Expert
February 10, 2024
I liked everything very much, we were at a corporate party. Mololets staff!!! Everything was served on time, refilled, cleaned. We were interested in what we needed, we liked the interior very much. The cuisine is also at the highest level, the dishes are very tasty, the presentation is beautiful. I especially liked the scallops and lamb. And the rest too. Well done cook!!! Special thanks to him
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Елизавета К
Level 5 Local Expert
August 25, 2024
Two days ago, a children's birthday was celebrated in Astoria. Therefore, both children and adults were present in the company. I liked everything: the territory, the food, the service, the cozy calm atmosphere without excessively loud music that would interfere with the communication of the guests. I would like to say a special thank you to the waiter named Abbas. Thanks to him, we had the most pleasant impressions of the banquet. He quickly and promptly fulfilled all our requests and wishes, remaining friendly, tactful, and courteous throughout the evening. We believe that we were lucky with the waiter! Thanks also to other employees for the original presentation of pilaf with fire and the spectacular congratulations of the birthday girl with the removal of a cake with candles-fireworks. The child was happy!
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Dmitry Mirenovich
Level 13 Local Expert
December 29, 2024
It's a cool place, but something didn't go 100%..and the 2nd floor is a little weird, boring.., maybe it was just freely available..
The staff is fussing, trying..
The dishes are delicious, thanks to the chef!
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Инга Жигар
Level 6 Local Expert
December 30, 2024
I am absolutely delighted with visiting this institution. Cozy atmosphere, attentive staff, delicious food
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Анджелика
Level 7 Local Expert
December 30, 2024
People say: the most beautiful and expensive restaurant. And this fact has a place to be. They would also like to change the cook and there would be no price for them. The service is top-notch. Pleasant young people know how to work even with arrogance.
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Евгений Тишков
Level 7 Local Expert
January 1
This is a delightful place with just insanely delicious cuisine. There are also no complaints about the service, but only praise. It's amazing here!
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Dr.Bury
Level 11 Local Expert
May 2
This is a great place to celebrate any dates and occasions. just go out with a loved one and have a great time. I recommend it!
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Сева Емельянов
Level 15 Local Expert
January 20, 2024
The location is convenient, located in a picturesque place. There is a large parking lot for vehicles on site. There are various cozy halls to choose from. The cuisine is varied, the food is delicious. The staff is friendly and courteous.
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Уля К.
Level 3 Local Expert
December 20, 2024
We booked this restaurant for a corporate event, deposited the money, as a result, they canceled the reservation at the last moment and said they were giving this date to another company, they would not refund the money! They used our money, they don't return it, they canceled the reservation, what kind of horror is this???
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Виктор Бондаренко
Level 4 Local Expert
November 12, 2023
We had dinner at the Astoria restaurant with family and friends. We came by chance, had a rest in Aqua Minsk. Incredibly cozy and beautiful place! Incredible kitchen! The staff is wonderful! The design fascinates with its fabulousness. The next time we are in Minsk, we will definitely come here again.
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Ольга Мурашко
Level 4 Local Expert
June 9, 2024
Delicious food, excellent service and an insanely beautiful view of the lake. There is a Playground on site, children will not get bored. Our favorite family restaurant
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Artem G.
Level 4 Local Expert
November 8, 2023
I was at a big corporate event, about 360 guests. The food is great, everything is delicious. An interesting presentation of pilaf from the chef was. The waiters worked clearly and imperceptibly, thank you.
In general, the place can be safely recommended for large events. But I am sure that a small company will be quite comfortable there.
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Пётр Гутырчик
Level 17 Local Expert
February 23, 2024
Chic, there is chic. A very good place, the parking is gorgeous, of course they take beauty and a dish, and what else is needed, yes, the prices may bite someone, so be prepared, but this is not a dining room. Do you want to go to the dining room cheaply and without service. And everything is very clear here, it's not a shame to bring friends, by the way, to bring them here on a date, it's very atmospheric. Service at a height
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Михаил Коршунов
Level 9 Local Expert
April 16
It's a great place, and the staff and design are strong points. We were a big, noisy group with children-they treated us all like relatives)
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Руслан Христов
Level 6 Local Expert
April 6
Great Restaurant! Respectful Staff, Delicious Food and a Very pleasant atmosphere!
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МИХАИЛ Про
Level 10 Local Expert
March 24
Not for ordinary people, the pathos of the prices is beyond the atmosphere, the cuisine is mediocre. I do not recommend visiting. Let's try to look around again in 2026, maybe something will change. It's still minus 100 percent.
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Наталья
Level 6 Local Expert
September 27, 2023
Celebrated 27.09.2023 birthday in this wonderful restaurant. Great place, delicious food, wonderful view, excellent service. The dishes from the chef are fantastic. Many thanks to Aristarchus, he told us about all the dishes in a meaningful and interesting way. We will definitely visit this wonderful place again on our next visit.
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Алексей А.
Level 16 Local Expert
February 26, 2024
It's very beautiful inside. Probably outside, too, but in winter it is unclear and does not take my soul. We had dinner with the family (mom, dad, son and daughter) twice on February 20th and 22nd, 2024. Excellent service, separate respect to the waiter Turan. on the 20th we tried soups. The soups are very tasty, you will not regret it, you have tested them yourself: dovga, duchbar, broccoli cream soup, lentil soup and vegetable chicken soup in Caucasian style. Beef tartare for 29.0 rubles is five points, carpaccio for 35.0 is also good, but it would be better if the meat was placed immediately on a plate without a layer of unknown white sauce (my son refused to eat because of the sauce, but pine nuts on carpaccio were very good). The Sicilian sea bass for 80.0 rubles was good as a sea bass, but everything around it on a large plate is some kind of symphony. The dolma for 26.0 rubles was eaten, but was not impressed. But the dry white wine MEYSARI Sadaf for 110.0 Belarusian rubles was pleasantly pleased with the color, taste, and serving. Iskander cognac for 9.0 rubles for 50.0 g. soft, nutritious, but oh-oh-very sweet, too much caramel (I do not recommend it). There was also a salad with duck for 26.0 rubles, mango with spicy cherries, assorted sorbets/ice cream, mango-saffron dessert, water without gas 14.0 rubles for 850.0 g. and freshly squeezed juices for 10.0 rubles for 250.0 g. In total, by 522.0 Belarusian rubles. On the 22nd, we took a dry red Karabakh cabernet Sauvignon for 65
rubles. They took it because they had already tasted it before, an excellent wine. To eat, in addition to the proven soups, they took: kefte with grilled cheese for 29.0 rubles, suluguni cheese on the grill for 15.0 rubles and shah pilaf with veal for 65.0 rubles. It was just super delicious. The pilaf was served by the chef with a light, i.e. with fire, very beautifully. And there is really a lot of it, 1000.0 kg! That's enough for four people! We took half of it with us to the hotel. We also took water, juices, sorbets, desserts and something from the children's menu. The check amounted to 370.76 rubles. Decently less than the first time. An expensive restaurant, but very cozy and very tasty. I recommend it, but remember, it's expensive there. But if you don't lean heavily on wine, water, desserts and sorbets, then nothing is wrong...
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Роман
Level 6 Local Expert
June 4, 2024
A great place to get together and have a nice time. A beautiful place with great views,
fresh air.
A huge amount of positive emotions.
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Ян Воронков
Level 4 Local Expert
September 21, 2023
We celebrated the wedding in this wonderful place in the Garden of Eden hall. A worthy place for any celebration, from the smallest to the largest event. I would like to express special gratitude to our waiter Aristarchus. Excellent service and attention to detail. We also thank administrator Vyacheslav for organizing our event. I liked the food, the atmosphere is very pleasant. Thank you! I'm sure we'll come back and recommend it.
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Alexandr Yacheuski
Level 10 Local Expert
April 15, 2024
I was walking on the anniversary.
This is at least one of the best restaurants in Belarus
Fell in love with him
I liked everything - the kitchen, the service, the interior, the music, the light, the territory.
In total, 10 out of ten
In general, when I'm in Minsk, this is the first place where I'm going to have dinner!!!
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Алёна Мошлакова
Level 14 Local Expert
October 20, 2024
The restaurant is chic, the interior is very beautiful, the cuisine is varied, the staff is polite.I liked everything very much
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Mr.Neru
Level 14 Local Expert
March 24
Cool, delicious, fast, expensive!
We went to taste the traditional cuisine, everything is fine.
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Иван Песков
Level 10 Local Expert
April 24, 2024
I was, according to a gift certificate, with my wife, so I can't say for sure, for the price, you can see the menu, it's definitely not a "budget")) What I liked, of course, was the location, the view, the water, although in our case it was raining, and we got acquainted with the surroundings very formally, the waiters were attentive, and all the manipulations on the case, Chef, we had an oriental set from the Chef, and everything was personally served to them, sorry for the tautology, the way they know how to do it in the east! I liked everything, the only salad with beef was overloaded with dressing, the taste of the ingredients was lost. But in general, Thank you More!
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Елена Терех
Level 3 Local Expert
December 2, 2024
Nicely. Delicious. The staff is polite and courteous. A chic restaurant.
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Александр Бойко
Level 9 Local Expert
March 8
It's a great place. The cuisine is delicious. The location is convenient. Fine drinks.
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Господин Камиль
Level 19 Local Expert
August 24, 2024
I didn't like the work of the hostess manager (blonde, tall). I'm attaching a photo. Almost the entire line of the first floor was FREE! They said there were no places. Only 3 tables are available in the smoking area.
We sat down there. Not a single table was occupied in an hour.
The manager's lies crossed out the desire to return. I do not advise you to come here, they will put you in a smoking corner, you will look at empty tables.
According to the menu. The scallops are delicious. Halibut is fresh without spices and salt.
The waiters are great.
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Дмитрий Белый
Level 7 Local Expert
January 7
It's a good restaurant. 5 corporate parties were held! As always, it's great. But the food doesn't always work out)
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Юлия
Level 24 Local Expert
July 16, 2023
A large restaurant with a nice view.
There are many locations for different holidays, there are separate halls: both on the street and in the restaurant itself.
The food is basically ordinary, there is no sophistication, just food. The tortillas were yesterday's.
However, out of pleasure, they brought fruit in the form of compliments.
The restaurant itself is very large and spacious.
The live music is very loud, many visitors moved to avoid sitting under the speakers.
A good place for holidays
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Vita Khm
Level 10 Local Expert
February 25, 2024
I've been to this restaurant twice - at the very beginning of his work and recently. The place is beautiful and cozy. But I didn't like the first time, I didn't want to come back for 6 years. But the second time, I really liked it! The kitchen is excellent, the service is 10 out of 10. It was amazing that not only our waiter came up to ask if everything was okay, but even people passing by came up and asked if we were comfortable, if we liked everything. I recommend it!
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Екатерина Журавлева
Level 3 Local Expert
April 24, 2024
We celebrated our little anniversary with our family in this institution, a great interior for photos, a professional in his field and the best photographer Farid!
The service is at the highest level.Recommend.
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Юлия Котельникова
Level 9 Local Expert
September 15, 2024
A cozy place for home and not only recreation. A very beautiful view of the river and the city. Location in the city, but quiet and privacy