I do not advise anyone to come to this studio!
They came on January 11, asked if the hostess could make a suit and shoes for the dog. She said she hadn't done this before, but she was ready to try. They left a deposit of 10,000 tenge. She said that she would start literally today and do it in the next couple of days, she would call and inform today. We sat and waited all day for a call, but no one called us. We were afraid that she had recorded the phone incorrectly, or something else had happened. The next day we come and ask what happened. Turns out, NOTHING. That is, she simply did not consider it necessary to call, although she promised. Okay, we talked again, agreed that he would do it in a couple of days. We, as polite people, did not rush her for a long time, we treated her with the understanding that the work could take longer.
After about two weeks, we started coming to her every day to find out when she would finish. The hostess promised that she would do it "by evening" or "tomorrow". And every time we came the next time, she found various excuses why she hadn't done it yet: then they made some kind of big order for her, and for some unknown reason she began to make it instead of ours, ALTHOUGH WE ORDERED EARLIER. Either she was ill, someone called her home, or something else... And our order, which she had already done for the most part in the first few days, was just lying around all this time.
Finally, after 3 weeks, we ran out of patience, and we said that if we came tomorrow and there was no costume again, we would just take our money. And, lo and behold, the next day the costume was ready! But the shoes are not. She said she would finish it later and call, but another week has passed, and there was no call (of course). Not to mention the fact that the costume was of the most primitive design, and it had to be COMPLETELY redone manually so that the dog could move in it, since in the original version it could not move at all.
In general, we spent a lot of time and nerves, but we still had to do everything on our own. It would be better not to apply here, but to do it yourself right away.