My experience working with Alexander and Nikita turned out to be very positive.
Quite turbulent time, boundaries, various factors, and so on.
In general, yes, the delivery of the car took a month and a half (the dealer was stupid, they picked up a car carrier, another car carrier, the car carrier was at the border, etc.).
Alexander, who accompanied the transaction, described all the steps in sufficient detail. The amount for the delivery turned out to be equal to the agreed amount.
Alexander could not always answer the phone - yes, sometimes he had to be persistent, but in fact a lot of people really call them, and the load is moving. But when I got through, communication with the car is OK.
A set of wheels was traveling separately from the car. Nikita was engaged in it. Turbulence at the border, but they were able to deliver the wheels, albeit a little later than the car. Thanks Nikita.
Customs clearance. The help with the declaration was and was real. There are all these windows, declarant operators who are not particularly eager to prompt, an incomprehensible queue, services, bills, numbers. Artyom helped with this. Thanks to him, many moments passed faster.
The car came with a tank as in the photo from the auction, everything is fortunately in place. Probably, it is necessary to talk directly with the guys so that there are the best reliable drivers of carts.
And this is a tip to buyers - choose cool normal sellers, not Auchan habibi salons, look at official dealers.
The condition and actual moments of the car depend on the seller, who releases the car for loading.
Autogood is really trying to bring cars normally.
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Vladimir S
Level 3 Local Expert
August 11
I contacted a company promoting itself as AUTOGOOD.BY on the website of the same name (officially it is Avtogood TIM LLC) on May 27, 2024 on the purchase and delivery of the selected car from Germany to Minsk. The car was delivered on July 1, and this is a plus.
Minuses. The levels of customer orientation and simple decency did not suit me categorically.
We got in touch only when something was needed from me — pay VAT, sign a commitment, pick up the car from the warehouse, pay extra for transportation.
There was no promised assistance in customs clearance.
There were no promised videos of loading onto a car carrier in Germany, unloading and loading onto a car carrier in Poland, unloading from a car carrier in Minsk. Only a photo in the parking lot and a video of a loaded car carrier in Poland.
Categorical unwillingness to be responsible for an empty tank (when loading in Germany it was 1/8 — the seller sent a photo)
With problems with the LCP and engine error that arose during transportation, also figure it out for yourself.
The notification about the improper quality of the services provided, sent by me on July 5 to the legal address of Avtogood TIM LLC (RR844224349BY), was returned on August 10 as not received.
Would I recommend contacting this company? Absolutely not.
The one who left an empty tank to the owner does not need comments. Purchase of cans + watering cans. A ride in another car to the gas station. A new pass to enter the SVH with a story about why I'm carrying a canister. And yes, the manhole cover was locked.
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Дмитрий М.
Level 3 Local Expert
September 16
Professionals in their field. At all stages, they perform their work efficiently and on time. I first contacted them in 2013 and now, when it became necessary to buy a proven car, I didn't have to think about who to call) For the past more than 10 years, I have always advised them
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Виктор Т.
Level 2 Local Expert
November 19
Thanks to the Autogood team. The guys worked very well together. I chose the Peugeot Rifter. There is a full escort at customs (they lead by the handle). They spent the whole day with me. I recommend this company to everyone.
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Роман
Level 26 Local Expert
September 16
I do not recommend it, personally, my opinion is not worth wasting your time on this company. The experience of communicating with an employee of the company showed that they are not at all interested in new customers. I have been trying to solve the problem with the selection of the car for 2 weeks and have not received an adequate answer or other information.
Avoid it
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Александр Морозов
Level 5 Local Expert
December 16, 2023
They promptly found and delivered a car to me cheaper than on the market in the Republic of Belarus. The terms of the agreement are respected. Thank them very much.
An electric car was brought.
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Вадим Петров
Level 6 Local Expert
November 14, 2022
The guys are real pros in helping to purchase and deliver cars from Europe.
Everything is transparent, clear and to the point.
I recommend.
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Ирина Г.
Level 4 Local Expert
December 7, 2022
We are already bringing 3 cars through this company. The guys are great, they give competent advice and provide full support before getting a car. Always in touch, even on weekends) we will contact you more than once.
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Олег
Level 9 Local Expert
September 20, 2022
An excellent company, I ordered an f31 320d in 2021, they brought it 3 weeks after payment, I paid for the escort and did not regret it, they fully escorted me at customs, told me and showed me, I recommend it to everyone.
Thanks a lot to the guys, they know their job, keep it up!!!
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Sally
Level 23 Local Expert
September 11
Excellent service!
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MinSky
Level 5 Local Expert
October 3, 2022
I wanted to get advice on driving a car from Europe. The organization does not respond to messages either in the telegram or on its website. The desire to learn more through them has disappeared, because if they can't answer anywhere, then how will they communicate with you after you give them the money.
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Марина Манакова Простосердова
Level 9 Local Expert
December 2, 2023
Great campaign! We recommend it from the bottom of our hearts. 👍
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РФФ-2 Ф.
Level 2 Local Expert
August 6, 2021
If you want to lose money and time, then contact auto food. We dropped the first offer, we paid the amount for the service of 870 rubles, because they do not work without payment, you see. The auction offer was dropped only after you called them. Once a week. They made bets, and not one of them won. So a month passed. When we realized that they were feeding us "breakfast", we asked for our money back. Of the amount, they took 100 bel. Rub for themselves for a service rendered. Although no work has actually been done. The money was returned for a long time 1.5 months. Plus, the bank took 15 rubles from my money for their transfer.
I do not recommend it.
And yes, we bought a car, but not through them.
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Александр Ефремцев
Level 13 Local Expert
September 9, 2021
Great company! Everything is clear, documented and customer-oriented. The location is a bit inconvenient in my opinion.
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Дмитрий З.
Level 3 Local Expert
February 25, 2021
We brought the f11 520d, I am very happy with the car, they delivered it quickly, helped with all the documents, arrived only at customs and took the keys. Well done guys. Good luck to you.
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Андрей Кузнецов
Level 3 Local Expert
September 14, 2022
They are trying to deceive, mislead, if you are a Russian, they will warm you, please contact me
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Алексей Иванов
Level 6 Local Expert
January 7, 2020
I turned to the guys, I was satisfied, I bought a car at a leasing auction, delivered it to Minsk, everything went smoothly, real professionals work in their field.
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Maryna Yezhgurava
Level 11 Local Expert
August 20, 2021
Great company! Everything is as transparent as possible. I recommend
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Леонид Балан
Level 3 Local Expert
January 9, 2023
Good company!
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Shyrypчик
Level 3 Local Expert
July 31, 2020
The guys are great, conscientious, and it's a pleasure to work with them.
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Alex S.
Level 2 Local Expert
July 9, 2020
It still comes out more expensive than the market.