Avatariya
111 reviews
March 15
A good children's center. We have been there many times. I like everything very much. There is a lot of space for children, games, slides and entertainment. There are animators.
There is a caretaker at each attraction, but apparently he forgets what and where to look while sitting on the phone.Therefore, parents need to be more careful here.
For adults, there is a cafe where you can sit. The kitchen is normal, it can be delicious and not very good. Apparently, which shift will you get on. In general, it is normal and the prices are adequate.
Waiters sometimes slow down, just ignore or walk for a long time. Although it is in their best interest to serve well.
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September 21
It is a good center in itself, there are a lot of things for children, the main thing is to make sure that there are not too many children. Two tubes in order to roll down the hill is not enough. The birthdays that are held there are very loud, those animators and music for the whole game, which not everyone likes and needs.
The food is disgusting, do not order roast with turkey - it is impossible to eat, the French fries are dry and as if the expiration date has passed, the salmon salad is too salty. The tea is not fresh. The kitchen wants the best, you can't eat here.
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March 6
My daughter is delighted, there are attractions and a cinema (the idea is super), a dining room (but I haven't tried the kitchen), carpet and ottomans everywhere are convenient for waiting while the children play enough. Of the minuses, I waited a long time at the wardrobe, the elderly woman did not have time, and the girls to whom I turned were simply ignored, if the administration reads, conduct staff training because this does not leave a very pleasant impression.
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July 22
A great resto park for celebrating a child's birthday, funny animators, good waiter service and responsive administrators, as well as staff🤩 Free activities at a height 🙌🏻
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April 1
We celebrated a birthday, my daughter liked it. I didn't order animators, I just paid for a visit and sat in a cafe! Everything was fine. Children are 10-11 years old. There were no complaints that there were no animators.
I will add information to the review in the hope that managers and marketers will take it into account! Accrual of bonuses is a weak link and not a logical accrual. They credited 1600 at first and sent an SMS with a notification, they did not add bonuses for the last accrual. And the first bonuses are there, then they are not. If you write they appear, if you want to use them, they disappear! The loyalty system does not work, remove it altogether! My financial situation will not change from the accrual of bonuses or absence, but I am not comfortable with such an attitude as a client.
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August 17
It's so hot that my head starts to spin in the booths, well, put the air conditioners on, they say that the hoods are on..what?they either don't work at all or save money so that the poor children settle down later and have you seen the costumes of the animators?I'm afraid to offend the homeless if I compare, the kitchen is something delicious, for example, terrible manta rays were brought at the bottom the dough has already gone limp and the top has become wooden and the compote from plum jam is generally on the verge of failure and the photo I'm amazed at the audacity of people in general of terrible quality is equivalent to a calculator made, just sat all wet all evening so as not to spoil the holiday.
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November 24, 2023
A great place for children and their parents. Bright and cozy interior of the food court, 2 floors of gaming and food court. The toilet is on the 2nd floor, if you go for the first time, you can get lost, add.pointers wouldn't hurt. The zones are clean, whole. In the lego zone, some soft large blocks are broken by children, I saw how 8-10-year-olds destroy buildings with their feet at a run, I think this is the reason for the breakdowns. Mazes, trampolines, guns are very popular with children. A maze with huge slides opens onto both floors, an interesting idea. In the kitchen, the prices are quite reasonable and delicious. We went on a weekday, and got a discount on admission, it was unexpectedly pleasant 🤩
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1
July 28, 2023
I liked the place, the main thing is clean, and there are not many children on weekdays. The price for a child is 4000 tenge, for a parent 500 tenge. There are balls, slides, trampolines, bungee jumping, cobwebs, cannons with mazes. Time is unlimited, you can also eat there, they cook delicious and fast, lemonade is very tasty. The only thing I didn't like was the nuggets, because they weren't standard as usual. We ordered more fries, cheese sticks, dumplings, everything is delicious. There are beautiful booths on the 2nd floor to celebrate a children's birthday
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February 8
A great place for both children and adults. I was with three children of different ages and everyone found entertainment. There is already little entertainment for children aged 13-14. Somewhere in terms of height and weight, the son could not ride. For kids up to 3 years old, there is a separate area, soft toys and a swing so that they do not get hurt. For other ages, there is plenty of space, you can ride on any slide in any play area. The food is delicious. There is enough space at the tables. The VIP rooms are a little cramped, but it depends on how many guests you want to put there.
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2
August 3
An excellent children's center. There are many different options for attractions. Animators are working. It's always clean. The cafe is delicious and inexpensive.
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2
November 14, 2023
A great place for a birthday party for children. I took a program with an animator, a large selection of images of animators. The animator actively involved children, everyone participated and no one was bored. The entertainment area is medium-sized, but it was enough for children. Surprisingly, there were few people on Sunday. There is a zone with trampolines, slides, cheesecakes, etc. In
General, I recommend)
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July 28
I was there.In general, everything is fine, but there are some shortcomings.07/26/2024 I got stuck in the elevator. I went down from the 2nd floor to the 1st and got stuck in the elevator for 15 minutes! The dispatcher is not responding, the elevator did not open the door.I was there for 15 minutes.And as a result, the elevator opened the doors. There's also a full steam room.Especially in the cinema.
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2
March 19
We were celebrating a birthday. Parking is a problem. The filler from the children's area creates garbage all over the play areas...even on a trampoline... Everything else is fine, the children are happy. The kitchen is all delicious... thanks separately to the waiter Bakdaulet
, but he moved the tables for us and did not see this as a problem and quickly set the table.👍
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2
January 21
My daughter went to a couple of friends' birthday parties. I was completely delighted. I always wanted to come back again) Good programs and animators! Cons: small and cramped waiting area. Parents crowd, especially uncomfortable when it rains outside. Sometimes smokers stand right at the door and all the stink and smoke flies through the opening doors and children sniff this smoke.
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November 9, 2023
In general, the children really liked it, it was clean and warm.The staff is attentive, clean and lots of entertainment for kids!In general, the children are very happy!The assortment in the bar could be replenished with a variety!
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May 12, 2023
Everything is fine, convenience in everything, not in all playgrounds you can ride all the slides together with your child, walks side by side in mazes
It is very cozy, bright everywhere and spacious
The price for accompanying adults justifies itself, although it is more expensive than average
Clean and safe 👏👏👏
We are happy and we will walk
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2
April 5
Miracles come true in our time, especially for our dear, beloved Children. Our kids love Avatar very much. And it gives us parents great pleasure.
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1
January 4
We waited for food in the cafe for 1 hour and 47 minutes. They clarified several times when at least the water would be brought, but did not receive a clear answer. Then I found the cafe administrator, who served herself, and when asked why half of the tables were not cleaned with dirty dishes, and the other half were waiting for orders, she replied that all the complaints to the management, since they all tell their management that there are not enough waiters, but they do not react. As usual with us, the owners have built profitable such places, but they forgot about the quality of service. Waiters are plowing, customers are waiting for orders for 2 hours, and managers are raking in and making money on everyone, both on customers and on staff. The room was stuffy and there was a smell of sweat. The little child got lost, I wanted to take them to the staff so that they could help find the parents, but the staff didn't care and they refused to help look for the child's mother. I had to look for the crying child's mother myself. The animators are not attentive and do not follow the children, they just stand by themselves. This is a children's institution and care, along with safety, should be in the first place. But there is clearly not enough staff there. No one can explain anything.
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March 27
Do you want to spend your child's birthday? This way for you! Entertainment for every taste, there are animators, photographers. There is a cafe with various treats.
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October 3
It's a good place. Very cozy atmosphere. The kitchen is delicious. The perfect place for kids. While the children are playing, the parents have nowhere to sit down. There are very few benches.
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May 12
Good afternoon. Today at 11.30 we arrived with the children at your center and I see this picture... That is, you have been open for half an hour, and the morning cleaning has not been done... You haven't had this before... The mess begins. Please pay attention to this!
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1
March 25
They were beaten in winter, it was very cold. The entrance and the locker room are right in front of the entrance, people go back and forth while they changed their shoes and froze. Similarly, the floor in the hall is cold.
The waiters do not have time, we need a larger number of staff, it was even a pity for the guys.
Animators are smart, they know how to find an approach to kids.
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1
December 6, 2023
I really liked the game center, the child was happy, there are many different entertainment and play areas, you can have a delicious meal and relax in the cafe.
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January 22
Hello, this is a children's play center for children very well, I have two daughters who played there, I left them there, they played themselves, they liked it there. I don't remember how I paid 4,000 tenge for two people. Two years have passed
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August 13, 2023
A good complex for children can celebrate birthdays, and just let the kids run wild. At the very beginning, when they opened, the food was just delicious, delicious, now not all dishes are like that and the pizza has also become less bright and the portion has become smaller. And in general, a solid four or 5 with a minus.
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1
May 27, 2023
A comfortable, spacious, interesting complex. The child is very happy. A huge number of different entertainers, a lot of space. Everything is great, we haven't noticed any comments all the time.
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June 11, 2023
I give 4 stars only because of the impressions of the children. They are wildly delighted every time, although they have something to compare it with, but in terms of service it is tight here. Ordering a holiday via whatsapp is quite a task. The dialogue with the manager lasted 48 hours, because the manager was always falling out of it. As a result, the food was not cooked, although it turned out to be good for me because half of the guests fell ill and did not come. They cook quickly and quite decently. The animators are a little freebie, and they are not too happy with their work, but the children are happy with the program. So there are pros and cons.
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3
October 17
Good entertainers, you can have a children's birthday party. But I didn't like the food.
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December 9, 2022
The child's birthday was celebrated according to the package offered by the administrator. At first glance, everything looks very good, and the animation program includes a separate booth, birthday greetings.
To begin with, until I started running around, looking for an administrator and finding out about our animation, no one would have remembered about us. Then an animator came up to us, clarified everything, because we replaced the animation program with a master class. After the master class, there should have been a greeting, but it turned out to be an overlay, they asked to wait,
OK, we agreed, went to a meeting, our animator invited the children to play on trampolines together.. but then he disappeared somewhere, the children ran away, and our animator danced on another greeting.... as a result, the children were somehow gathered again, congratulated.
The photographer who takes the photo then very obsessively offers to buy photos, magnets, otherwise he will not throw them off electronically.
The kitchen has gone bad, definitely. we ordered a meat mix, the side dish - rice and fries were bland, the meat was raw inside, tender, salads were also so-so ...
A year ago everything was much better..
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3
November 26, 2021
It's a cool place, we've played enough with our daughter, there are so many different slides, labyrinths, so many play areas, areas with obstacles and even there is a cinema where cartoons are constantly playing. The trampoline area also did not leave us indifferent and there is also a cafe at the avatar. All the staff are very friendly, from the cashiers to the cloakroom attendants. As I understand it, there are also rooms for celebrating children's birthdays and they are all different decorated in different themes. Both kids and their parents play there, as well as animators who play and dance with children from time to time. I liked it, especially my daughter. We will definitely come back again! Thank you, Avatar!
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3
June 3, 2023
The organization is at a very low level. The team is on the initial path of its development. The children liked it, they are not whimsical) We spent the birthday of our son, we made an order from the menu for a day, when we arrived nothing was ready. They explained that the operator did not transmit the communication in a timely manner, he is generally in Taraz)))) customer focus is zero. Purely business is done by people.
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1
November 24
Everything is not bad, but on weekends you have to wait a long time for orders at tables, a lot of people do not have time
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May 22, 2023
The children really like the park itself. But the service is as always... the prices are a little too high. Food is carried for a very long time. If you come on the weekend, wait for burgers and fries for an hour and a half..
May 20 was the child's birthday -they hired an animator in a package for 43 thousand - there was no girl at all. She's just a kid herself. I think for 43 thousand tenge there should be an experienced animator in the package.
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September 29, 2023
A great place for children, it's not the first time we celebrate a children's holiday here, cozy, clean and delicious cuisine 👍
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2
March 9
A very good place for children. I Advise All Parents. Personally, My Kids and I liked it here.
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2
November 22, 2021
The best park with a restaurant for children and parents! The most important thing here is that children can relax without gadgets! Activity park for physical recreation for children! Most importantly, it is also very interesting for adults. Lots of interesting entertainment programs, shows, animators. A place where you can spend the coolest birthday of a child! Very tasty cuisine and excellent service.I advise everyone 100%%
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3
October 29
In general, a good place, but there is a minus that it stank, there was such an unpleasant smell
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1
February 19
My children like it there, it's clean, there's a restaurant where you can eat and look after the children
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1
December 21, 2023
A play center for children of almost all ages.
Trampolines are especially good. I jumped with the children from the bottom of my heart. And no one was outraged
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August 25
A great children's entertainment place
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May 2
We were celebrating a birthday. Very disorganized. The animator was 1 hour and 15 minutes late. Half of the children did not wait for the cake and left..
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March 12
A nice, cozy place to play and celebrate a children's birthday 👍
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March 18
Disgusting, today 03/18/24 the girls at the reception could not explain that they needed to buy a bracelet for an escort.
The holiday began with a scandal.
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January 2, 2022
We were with the children before the new year: it was noisy, but fun. According to the points: spacious, bright, clean, delicious, but the price tag for food is slightly above average. I took off the star for 2 points: parking and the absence of staff in the game room to keep order in general.
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3
July 14, 2022
Among the advantages, this is a large children's complex in the Turksib district and the prices are reasonable.But, unfortunately, there are more disadvantages.It's very hot inside, there are a lot of children, animators work according to the mood.The prices in the cafeteria are expensive .There is a queue in the toilet, at the entrance to the park they give slates, so in these slates and in the toilets and on the playground where babies crawl. ...
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3
August 26, 2022
On August 26th, we celebrated our daughter 's birthday !!! We are absolutely delighted ♥️♥️. Everything was great. The kids are just happy. The staff is polite . Special thanks to the administrator Alma. Now we will be with you every holiday 😍😍😍😍
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September 27
A super place for children to relax
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April 27, 2022
That's a great idea.A very good holiday for children. Entertainment for children of different ages.Noisy and fun.Very tasty pizza, the only thing that you can't find a free table, you need to reserve in advance
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October 22
Children like the delicious cuisine
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1
April 5, 2022
After reading the reviews on Instagram, we thought for a long time whether to go or not , and still we went 😂
Surprisingly , I liked everything very much .
Great play area, bright and clean!
I liked the kitchen too.
It's also nice that there is Cashback and bonuses 😍😍
We 've been to your place three times ! Will we come back again? Yes, definitely yes!
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