Repair sevices:a/c recharging and repair, repair of brake system, auto repair, engine repairs, oil changes, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, steering racks repairs, gearbox repair, generator repairs, repair injectors, repair of drive shafts, repair of fuel system, automotive electronics repair, shock absorber repair, pneumatic system repair, RKPP repair, restoration of levers, car bridge repair, clutch repair, spare parts and accessories to order, replacing of timing belt, repair of power steering
Brand:chinese cars, korean cars, japanese cars, domestic cars, european cars, passenger car, foreign cars
I am extremely outraged by the irresponsible attitude of the service station administrator. 02/06/24 I signed up for diagnostics and repair of the front calipers at 9.00 07.02.24 Upon arrival at the service station at the specified time, they told me that the pit was still occupied and offered to drive up in an hour and a half after the call. I arrived 1.5 hours later, went into the box where the Merc was under repair. I can't say for sure, but there was more than an hour's work.None of the employees were there. I contacted the order desk again to clarify the repair time of my car and expressed my justified dissatisfaction with the organization of the service station. I was offered to leave the car or wait for the mercedes to be repaired and I would get a call. Thus, they don't care about the client, his time or employment. I highly recommend not contacting this service station.
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Show business's response
Юлия Чеглик
Level 2 Local Expert
February 5
We applied to change the nozzle , as the antifreeze had leaked out , the staff realized that I was in a critical situation and bent the price tag for the work 250 rubles just for the work + in addition to all this, I also had to look for the nozzle itself , I had previously changed the belt , they put it crookedly when asked, but should it be like that, they said everything was fine, nothing was wrong after driving a distance of 2 km, the belt began to lick off , and before all this they pushed out the document to sign , which I have no complaints about
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Дмитрий Р.
Level 3 Local Expert
August 14, 2024
I had experience working with this Avilon service station. I consider it my civic position to warn other people and save their hard-earned money and nerves, as well as their cars. My car is a Nissan Qashqai j11. And I turned to the following: the DRL on the left headlight was not on. The first call was on July 2, on July 8 I was recorded, after the other day they did an inspection, how what is taken is not taken, etc., and on July 15 in the morning the car was handed over to them. Immediately, what surprised me was that the car was not cheap, no one took a picture of its condition, like other services to cut off controversial issues in the future. The car was in a clear condition, clean, everything works except the left DRL. I was also surprised that they did not sign even the slightest piece of paper that I handed over the car to them and in what condition, not to mention the planned work. I'm going to take it off myself. I passed them on, they didn't call, the days go by, they make diagnostics, they didn't give me anything and no verdict on the breakdown of their diagnosis, for which they took 30 rubles at the end. For what it is not clear 30p, the breakdown is obviously visible in the headlight, the DRL does not burn, it is not necessary to look for it, what is wrong, the headlight control unit, its electronics in the headlight, this, in my opinion, was clearly visible and determined by him even during inspection. Well, he says we will disassemble, everything is exactly in the headlight))), everything is inside, etc. and on the 25th he handed it over to dismantle the headlight with a bumper (the rail prevented removing the headlight, it was necessary to remove the bumper) this is evidenced by their red and white badge, where the 25th number stands and what to dismantle, it hangs It's still on the key, I haven't taken it off yet. See 10 days 30p, for what for parking? All the time I was loyal to them, I did not urge them on, I did not swear, I helped as much as I could, I need to look at the result. All this time before the assembly, the car was standing near the fence on the side where there are a lot of all kinds of trees, open in pairs when no one is engaged in it, but I know because I rode there as if to work, and from these trees all sorts of dust falls, branches, leaves, resin from a lime tree or something, some kind green "crap", I also told Yaroslav in the process about how the car can be rearranged, not not everything is fine (we'll come back to this later). Even after a month of torment, everything cannot be conveyed. They collect my name, I come to do an inspection, and I see it is obscene, everything is squelching, they want 110 rubles for the price, I understand everything can be more, but for what? In short, here May's patience broke, after the decree on flaws, the director is only a co-owner and his locksmith, as I understand it, and begins to babble, here we pulled here we did not touch, here we touched. I know how it was, and I see that now, there is a video of the car where it is visible. At that time, there was no way to show him, because I knew what I had deleted (there was not enough space, I had to take it off for work, but I pulled it from the cloud at the moment). Yes, and you are responsible for the car and its safety. In the dispute, the director managed to "shit" the car, it's a Nissan, they say that you want to insult me, you started threatening me, I can get into a pose of litigation "you will pull" on me, expertise, etc.But I think what kind of expertise, you wouldn't even conclude anything with me if I didn't want to pay for it, I'm sitting down and leaving. I'm sure even if you drive up from the tax office, most of the cars are standing, as nothing has been concluded with me, how they work. They decided to do it anyway. In the evening, surprisingly, they did something like the norms. But it didn't end there, I washed the car in the evening, in short, standing for a month under the trees, especially as it all starts to bloom, the green spots don't wash off, they have grown like mold into the painting, now we need to prepare the car for painting and paint. If you want to throw a pile of cars in the trash, contact Avilon! I am tired of this, I will do so, let God decide, I will drive and watch the spots come off or not, and during this time If someone else has suffered from not conscientious or not high-quality Avilon service and there is a desire to apply, please write to me by mail dimrov@ya.ru , or dial +375295870244 if dialed a sufficient number of requests, plus my yes, heaps (video and audio recordings are available), we will compose a collective letter to this service. If they don't get enough, then they're lucky so far. I will apply, I know the little man and on Lida TV, they let me use the running line with this appeal.