It's a very difficult review for me, but I'll write it anyway. I've asked these guys for a one-time checkup three times - no questions, beauties👍
I ordered a car for my parents from the guys from Europe. A couple of calls to the guys, no water, no promises, cold, sometimes friendly answers, but they quickly shattered all rosy fantasies and ideas. (They even seemed rude in places, but then I realized what was the matter) We signed a contract, ordered a car, quickly found it and brought it. Already at the final stage, Eugene and I had a misunderstanding. Honestly, I wanted to call and have a little fight and figure out what was going on. (My parents reassured me and asked me not
to do this.) It's been six months now, and during that time, 5 cars from Europe have been added to our extended family, and a lot of cars have been brought by my friends. I can definitely say unequivocally!
Autogarant is the only office that has not made a single false promise and has not taken a single extra penny beyond what was announced before signing the contract! No additional expenses, etc. In fact, even the cheapest guys. They immediately seemed rude, no! Just realists who will not promise you a car for 20k, which is unrealistic to bring below 24! Where we had a misunderstanding... today I understand that I was wrong, but still I would like some points to be explained in more detail, I had no experience of the run, so I did not ask the question right away.(maybe Eugene will remember and understand)
In six months, the car has traveled 60 thousand kilometers. No repairs, only oil changes, now it is planned to replace the timing kit, 1.5d PSA. We are more than happy with the car.
Autogarant is definitely the best. Thanks! Compared it, made sure. I recommend it to everyone. Evgeny, I shake your hand!🤝
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Виктор
Level 11 Local Expert
March 4
This is the second time I have used the office's services.
The bmw 4 coupe was first brought from Europe at the beginning of the 22nd year. Due to my car color filter, the search took longer than usual, but after 2 months I had the car. 90k mileage, the entire service history. I was happy to leave for 2 years.
The second time I applied at the beginning of 24 for the selection of x3. Due to the tight deadlines, I needed a car from the domestic market, but I didn't want to get involved with bits from America. I signed and paid the contract on Monday, on Tuesday they gave me live options and I wrote the priority in which order to watch, on Wednesday they looked at the car and gave a report with photos and videos (they also haggled and drove it to the pickup), and on Thursday I went to give the money for it to the seller and to register. Bottom line: a European diesel with 90k mileage, a history, and I'm happy with the new truck. Recommended by
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Татьяна Гнатенко
Level 3 Local Expert
February 4
I want to say a huge thank you. I ordered a one-time check-out, and they gave me so much detailed analysis that I didn't even expect it. We were always in touch both before and after the examination. They answered all my questions in more than detail. Just wonderful service.
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Анастасия Листопадова
Level 6 Local Expert
January 31, 2024
I want to say thank you so much for your help in selecting cars)
Everything is very fast and efficient! They called and after 15 minutes a young man drove up. I looked at everything, measured it, checked the performance of everything that can be checked, told the story of the car (by VIN). He listed what disadvantages there are, advised what to pay attention to after the purchase. In general, the Car warranty and personally Karen, thank you very much!
I'm going with pleasure!
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Егор Кожух
Level 7 Local Expert
September 28, 2024
I am very pleased with the selection of the car, there were several one-time inspections with Karen. Very pleasant, clearly explains and shows and tells everything.
Thanks!
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Rita Samets
Level 12 Local Expert
February 6, 2024
We applied for the selection of Cars from Europe, with all the expenses it turned out to be about a quarter cheaper and better than what was on the Belarusian market. A car with a mileage of 200 tons, but everything was serviced at the dealer and replaced with the original PO, for which there are relevant documents, this is a plus for the car from the auction that you can track the history and condition. We also used the services of a picker when inspecting cars in Minsk, everything is clear.
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Павел Б.
Level 4 Local Expert
March 12, 2024
Better late than never) Ordered an inspection of a specific car, the inspection was carried out on 09/26/2023. I must say right away, I bought a car from a friend in Minsk, although I myself am from the region. There was no time to go myself, mess with the inspection, so I ordered an inspection, although the previous owner had previously described all the nuances of the car known to him. We agreed on the time with the specialist and the seller and waited for the verdict.
After a couple of hours from the moment of inspection, a bunch of photos begin to fly to Viber, often not always informative. Also, photos of the car body on a wide-angle lens did not really help to understand the condition of the car. Half an hour after the photos, a call from the same phone, 3-5 minutes of conversation to explain what happened, and a request from a "specialist" to remind you in the evening that you need to send a report in text form. Maybe $ 50 for a total of 2-3 hours of work is dust, not money, but it seems to me that for such an amount you can still throw off, without reminders, a report in text form.
According to the results of the inspection, such nuances as broken lower bumper fasteners and fogging in the area of the heat exchanger were not noticed.
And the "specialist" generally learned about the incorrect operation of the mirror folding motor from the now former owner of the car.
Would I apply again? No
Would you recommend such specialists to anyone? NO NO AND NO
Below I attach examples of super informative photos from the inspection.
P.S. the mileage of the car was 185000, which photo with a mileage of 115,000 no one explained)))))
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ZloyStrelok064
Level 2 Local Expert
April 24, 2024
I recommend it, excellent specialists helped me find the right car in a short time, which I am driving now. There are no disadvantages, we are always in touch, everything was explained, we helped with the registration
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Алексей Алексеев
Level 10 Local Expert
September 3, 2024
Guys are conscientious, it's not a little nowadays! Evgeny and Pavel know their business and are not arrogant like some of their colleagues 🤙🏻
I recommend it to everyone, I'm sure you will be satisfied with their work!
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Анатолий Ландерс
Level 15 Local Expert
January 30, 2024
I want to say a big thank you to the guys from Avtogarant. I definitely recommend them! Keep up the good work! I asked for the help of a car in the selection, since it is difficult to choose on my own, although I understand cars, but there are a lot of nuances where you can't really look at anything without proper equipment. In general, the car was watched without me, I did not see the meaning of my presence, the report was sent to me in full. It is very convenient that you do not have to drive and waste your time. I recommend contacting them, I was personally satisfied with everything. Definitely saves time and money.
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Святослав Шелест
Level 6 Local Expert
November 1, 2022
I ordered the auto assembly and fitting of cars from Europe, according to very large criteria At the time of my appeal, no one in the Republic of Belarus was working with Europe anymore, everyone took a break (early September 2022). There were fears that it was necessary to send 42,000 euros to incomprehensible guys, and then wait a month and a half for a car. What if they throw it? I looked at the reviews. It is clear that you can write a lot of good ones, but there were no bad ones (there were only a couple of bad reviews about the selection in Minsk, which did not interest me). I thought that if the guys had thrown and the cars would not have come, then there would have been enough negative reviews. I took a chance. The guys took it on. We promptly reported on each step and new information. They picked it up and brought it. There are no questions about the car, everything is fine, thank you.
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Александр Г.
Level 6 Local Expert
April 4, 2023
I used this company the other day, talked to the manager by phone , I was offered to punch the car through the bases for 2500r before the expert left
I paid, I was informed that there is nothing terrible, only one bumper color and repairs up to 500€
Next, I paid for the departure of the expert 5000r
The expert sent a very detailed photo report, but said that according to the auction databases, the car has a mileage of about 250 thousand km.
The manager, when I ask why they didn't punch the car right before the expert left , begins to justify himself , I will attach a photo
The mileage report costs less than $ 2 = 180 rubles Russian
I think that a company that values its reputation should understand the competence of its managers.
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Дмитрий Александрович Л.
Level 3 Local Expert
January 25, 2024
I went for a one-time inspection, already my Mazda cx-5 2.2 turbodiesel 2014. So far everything is fine, I am satisfied with the inspection.
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Skapik
Level 5 Local Expert
December 10, 2022
I applied to this company with an order to bring a car from Germany for my father. Due to the lack of an opportunity at the moment to pay for the car directly, the seller in Germany had to trust the guys and send money to their company in Europe. The awareness of all the risks was very frightening, but I decided to trust their reputation, which, it seems to me, is more expensive than the cost of a car. About 2 months have passed since the first contact with the guys before receiving the car. All communication went with Pavel - he was always in touch, answered all (including stupid) questions. Having already received the car, all the worries have gone back) All that remains is a feeling of great gratitude to the guys for the high-quality work done in the current difficult and unstable time. I recommend it to everyone!
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alex
Level 3 Local Expert
March 4, 2022
I turned to the guys in mid-December to pick up a car from Europe. Taking into account current car prices and budget, we settled on the Renault Megan, but also considered the Renault Mascot and VW Passat.
In February 2022, an excellent Renault Mascot mid-2017 turned up, good equipment. The car met all the requirements, so we decided to take it away. The delivery was very fast. Pavel helped and advised in everything. I want to express my special gratitude to him!
The search for the car took about 3 months
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Александр Дубанос
Level 5 Local Expert
January 27, 2023
Everything is at the highest level, the search for a car took 3 days. Thank you for the competent advice and high-quality service.
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Andrew
Level 7 Local Expert
July 17, 2024
we looked at rolls on wheels and painted bumpers, they do not check cars by databases,
I will not apply again
In response to constructive criticism, adequate people say thank you, and do not try to figure out details, relationships, or look for excuses
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Дмитрий Занько
Level 3 Local Expert
March 24, 2021
Definitely only positive emotions from cooperation with Avtogarant and in particular with Pavel Kleymyuk. The guy, without exaggeration, is a specialist of his own, has the necessary technical knowledge, and also knows the law well, which together allows you to minimize the risks when buying an auto.The first acquaintance with Pasha took place during the sale of the Mercedes W204 in 2019 on mutually beneficial terms for 3 parties (seller-intermediary-buyer).Everyone was satisfied with the deal!
Then I turned to him for help in selling the BMW F31 and purchasing the cheapest car within a certain amount. The car was planned to be acquired through an auction from Europe. I received comprehensive advice on suitable cars in this price category, the pros and cons of certain cars, and also familiarized with all the nuances of purchasing a car through an auction, full support when choosing a car, up to getting a car selection, up to getting information from the dealer (not always possible, but I was lucky). As a result, the Ford Mondeo 1.5 diesel was acquired.Trusting the opinion of a specialist, relying on positive feedback from other people who have used the services of both car selection and acquisition / sale, I have never regretted it!
I wish the guys success in their work and maintaining the set bar!
My opinion is that this type of service will gain popularity if a high, high–quality level of performers is maintained! Convenient, fast and positive!
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Василий
Level 6 Local Expert
January 24, 2024
As always, the car was picked up in excellent condition. Mitsubishi Outlander was bought in the cabin, 100,000 mileage by one owner, only replacement of the front discs and pads is required.
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Михаил
Level 7 Local Expert
August 30, 2022
Excellent service! I ordered two cars from Germany through them. Both cars have already pleased my wife and me. although the whole process took a lot of time, but the cars were in excellent condition and well equipped. I thank Pavel for organizing and overseeing the entire process. In the future, if necessary, I will definitely contact you again to bring a car from Europe.
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Татьяна
Level 3 Local Expert
January 26, 2021
I asked for help with the inspection of the car. The guys are super professionals! A few hours later there was a result, I almost bought scrap metal, Thanks to Karen, I was just delighted with his approach to his business and responsibility. Well done, you are the best!! 💥💥💥💥
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Anonymous review
February 3, 2021
I found out about the company on the recommendation of YouTube, and since then I have contacted the guys twice.
The first time was in 2019, when I picked up a new car from the salon (Rapid 1.4T). Despite the fact that she arrived by car on the day I picked her up, I still decided to make sure that she was in full technical working order. Specialist Sergey was extremely correct, friendly and patient (it so happened that due to the time delay he had to wait for the car to be prepared for delivery), he did his job well, the car turned out to be trouble-free.
I applied for the second time this year a couple of weeks ago, when I looked at an interesting car in the trade-in of a Skoda dealer (Octavia 1.8T). A car with mileage (albeit warranty) is a greater risk, even from the officials, so I ordered a one-time inspection from the guys. They sent a detailed photo report with comments on the technical condition, plus they told me in detail over the phone (I was not present at the diagnosis). With the exception of a few nuances that I plan to eliminate under warranty, everything is fine with the car, too, in terms of bodywork, mileage, and technique. So I took the car and now I'm very happy.
A pleasant surprise was that both times my calls to the company's office were answered by Zhenya, the face of the Avtogarant channel (he did not introduce himself by name, but his voice was recognizable).
When I decide to find a turnkey car, I will also contact them.
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Евгений Сизов
Level 4 Local Expert
August 3, 2020
We arrived to inspect the car and without permission we inserted a video into our Instagram story + details in the correspondence (screenshots in the attachment)