AvtoStrong-M
856 reviews
September 28, 2024
Excellent organization, professional selection of spare parts, excellent staff, good entrance, everything is clean, there is an opportunity to drink coffee while waiting for an order
See original · Русский
1
September 23, 2024
Having learned that NEW spare parts can be purchased at AvtoStrong, I decided to use their services, having applied for the selection of spare parts, I communicated with the manager KONSTANTIN, if we take into account the factor that I am a girl and the choice was not easy, Constantan made a selection of all positions as quickly as possible, offering different options, which is not a little important! Having explained all the nuances in an accessible and competent way, the difference between that and that, I advised on what it is better to stop. I was pleased that everything could be picked up on the same day or the delivery could be arranged, but the best part was that everything came up the first time. In the future, I will address only Konstantin. When there is something to compare, the employee's competence is palpable.
See original · Русский
1
5
July 21, 2024
Perhaps one of the largest suppliers of used spare parts, there are many positions, polite staff who are always ready to help you choose the spare parts you need. And also I am glad that if suddenly the spare part did not fit, the guys are always ready to make a refund.
See original · Русский
3
October 30, 2024
I bought an internal combustion engine for Golf 4 1.4 gasoline. However, only on the fourth attempt, the master at the service station said after examining the internal combustion engine that we could try to put it on. In the three previous internal combustion engines from this company, when the camera (endoscope) examined the cylinder walls, deep scratches were visible in the 1st and 4th cylinders. After installing the engine on the car, 300 ml of engine oil was used for 300 km. Upon contacting the company, I had to go through a whole quest to return the internal combustion engine back to the company. Step's manager (as he is signed in Viber), who was engaged in the sale, began to get in touch only with messages and then once every few days. It is not possible to reach him at all, the call is immediately dropped or busy (constantly). As a result, the internal combustion engine was returned to the company (they did not give me any papers on accepting the internal combustion engine back, although they should) the service checked the tags for another week and eventually said they would return the money to the account whose data I left, the deadline was 14 days. It has been 18 days already, there is no money, manager Stepan, to my clarification when there will be a refund, unsubscribed that he is no longer engaged in the refund. I wrote 2 phone numbers for which you can specify information about the refund. As you guessed, no one picks up the phone on these phone numbers. After calling the number on the website in the morning, manager Gennady answered me, he listened to my request to "tell me at what stage the refund is" and replied that they would contact me as soon as possible and tell me everything. For the whole day, no one called.... And the next day, too, no response or greetings ...
The staff does not answer questions. Everyone does not comply with the deadlines. The waiting time is a nightmare. As can be seen from the reviews, there are few high-quality spare parts
See original · Русский
3
August 6, 2024
A terrible company with a terrible attitude. Special thanks to the managers, in particular Alexey. Be prepared that when you order spare parts and name the number of the necessary spare part, it will come to you with a completely different number. Having issued a refund, paying additionally for the shipment, you will wait in vain for a refund of your funds, due to the fact that the manager may go on vacation, and you will be transferred between managers and operators, but in no case will anyone make a request for a refund. And after your manager comes out of vacation and makes a request, you will wait 10 more days, in addition to those that you have already waited
See original · Русский
8
1
August 27, 2024
In principle, there is quite a large selection of details for the old lady. There was a good moment in buying a very inexpensive working dmrv, turbine actuators and a two-ring two-mass mahavik on a BMW. The fly in the ointment was a contract engine, with chips in the oil filter, fortunately I found and did not buy. And they say the engines are all undergoing pre-sale inspection and that they are fire, in fact a cat in a bag.
See original · Русский
1
1
December 27, 2024
I ordered it a couple of times, it seems like everything is like everyone else's. But last time, it was just a terrible attitude towards customers. I ordered on 11/10/2024 invoice 707022 2 headlights and a bumper bracket. On the same day, I made an advance payment at the office in Simferopol. We promised a delivery time of about a week. On November 28, I already contacted the local office through vacap, no one knows anything. On the 29th, I am contacted from room 265 at the end. They say they bought them in Simferopol and did not order them to the Crimea. On November 29, they allegedly placed an order for me again, the delivery time is a week. The manager said that I would be able to refuse at the place, if anything. 12/10/2024 I am writing to this manager, where are the headlights. Ignore it. I'm writing to the local office, and it's quiet too. On 12/28/2024, they write that everything has arrived. The place refused to refund the prepayment, saying you have to pay for the delivery. Despite the fact that everything was done as badly as possible and all these shoals were not on my part, no one cares. All this time, the car was not assembled, I was waiting for these spare parts, in the middle of December I was already tired and found everything in place. Draw your own conclusions.
See original · Русский
2
November 5, 2024
A terrible impression of the company, I found the right spare part. Stepan called, accepted - confirmed- promised a deadline- agreed. As a result, almost a month of silence, no one calls or writes to me as a client, they don't care at all. I called back many times myself, promised promised and finally said that there was no and
I needed the spare parts, they wove various fairy tales that they say the part is defective with a defect, I say that I will be satisfied with buying it, but even here they say they have already written it off. I don't understand why you should promise if you can't keep the promise. As a result, they gave the intention of the phone, they say, call and the numbers are not available. In general, I am extremely dissatisfied with the attitude towards the client. I do not advise you to rely on them, they will not blink an eye. And they will think that this is normal.
See original · Русский
4
October 24, 2024
Very unpleasant impressions remained on the work of this disassembly!! I don't advise anyone to deal with them!! I found 2 ECUs on the bumper. because it was a little late, I made an order through the company's website (40372), literally in 5 minutes a call, sorry, these lots are not available, but we can bring or sell others to you, respectively, at a different price, thank you not necessary. And then, literally, about half an hour later, the same blocks with the same articles appear, but with a different price, there are simply no words. They're holding a fake sale. Avoid this company!! And the bumper changed the price the next day.
P.S. This review is not published on the company's website and on the bumper!!
See original · Русский
4
November 12, 2024
If you want a quest, the inability to collect your money after returning an unsuitable spare part to you here, Avtostrong will help you find a headache. On October 11, I picked up a spare part at the pick-up point. I delivered it to the master for installation. The master compared it and said that it did not fit. It was photographed on the site from one angle, it did not work out whether it would fit or not. On the same day, October 11, literally an hour after I picked up the spare parts, I returned them. We drew up a refund act and I started waiting for a refund. Today, on November 12, the offer states that the maximum refund period is 30 calendar days. That is, all deadlines are out. During this period, I called the numbers that the manager gave me, namely +375296756821 and +375447634370, but either no one answers the phone or it is turned off altogether. Once I got through, the man picked up the phone, wrote down the data, and said that they would contact you. No one was going to get in touch , the money is not returned , the phones indicated are useless . Not a serious office. I will appeal to the executive committee and probably have to go to court because they don't care.
See original · Русский
1
November 16, 2024
Strong, what happened to you? A year ago there was probably one of the most adequate showdowns, but now you have become worse than private traders in garages. Spare parts that are available in Minsk turn out to be in Russia, and it is often easier to overpay 2 rubles and take them from another office than to wait here. Spare parts began to carry frankly garbage when cars are in bulk everywhere, and you carry spare parts from a convertible, which God forbid 15 cars in the Republic of Belarus. Prices also began to break such that it is cheaper to buy a high-quality new one.
See original · Русский
1
January 3
The disassembly is large.
I bought a back sofa in beads.
The seat belts were cut.
I asked about the discount, and they looked at me like.....
The picker behind the computer is generally kind of rude.
He mutters something under his breath.
Unhappy about something, even though this is the first time I've seen him.
The warehouse workers had completely forgotten about me.
I paid for the spare part.
The girl told me to go outside and wait at the warehouse gate.
After 25 minutes of waiting, I went up to the checkout and was outraged by what was happening.
After another 7 minutes, the gates opened and the spare part was delivered.
No customer orientation.
I am not completely satisfied with the car arm.
I will look for spare parts in other warehouses.
See original · Русский
October 3, 2024
The review has not been published on the site since June. YANDEX deleted it for some reason(although it was published).
Paying for spare parts through Erip is utter nonsense. Avtostrong is about how in a few months it will turn from a customer-oriented company into a customer-focused one
The pick-up point in Vitebsk is something..... It doesn't fit in my head what moved the leadership when they coordinated it. A scoop-level service. There is no cash register, there is no terminal. When asked if and when, the answer is probably no. The issuance of a service station at the reception, dirt, dust, and a shepherd dog may also meet you on the doorstep. Honestly shocked by the Autostrong..... I recommend ordering as a last resort.
See original · Русский
2
July 26, 2024
I ordered a spare part, called back, prepayment is required, a spare part from the supplier. Okay(. Then I send the receipt in Viber. To which the manager replies: "I have issued it." Further, there is no information when it will be, etc. I call the manager back the next day: "He's not here, expect a call." 3 days pass. I call: "Yes, your order is in stock." They can't find him for an hour. I refuse and after half an hour they call back. Figure it out, this is not normal. I do not recommend it. 👎
See original · Русский
7
November 22, 2024
A terrible company with a terrible attitude. Very unpleasant impressions remained on the work of this disassembly!! I do not advise contacting these "specialists". I don't advise anyone to deal with them!! We ordered a part, it came cracked, while when ordered they said that everything was fine with it and it was intact. After making a refund, you will wait in vain for a refund of your funds. When you call them, there are no clear answers, managers never know anything and hang up!
See original · Русский
1
June 12, 2024
A good selection of spare parts!!! The guarantee!!! Solving non-standard situations at height (return department) the boss is in his place!!! Very competently and promptly helped to resolve the issue of a refund, the courier arrived, took the engine, returned the money!!!! I bought an engine, but I didn't use my outboard one.
See original · Русский
3
September 7, 2024
I ordered an engine cushion, but what came cannot be called a spare part. Warehouse workers are irresponsible. The manager sells a product that he knows nothing about and will assure that it is of good quality! I wasted my time. The delivery is very long. The company is also engaged in the resale of used spare parts, so do not rush to order from them, but check on the bumper.buy website. In most cases, this spare part will be cheaper there!.
See original · Русский
2
October 30, 2024
Good disassembly. There are sometimes plenty to choose from.
Of the disadvantages, there is no way to check this without paying. It would not be bad to carry out an on-site check by car without payment. It will reduce unnecessary movements in the form of (payment for a refund check) and sometimes you have to wait a long time for shipment to the inspection area.
See original · Русский
July 9, 2024
Everything is fast and efficient. I liked the fact that I ordered the spare part by phone, they immediately gave it to me upon my arrival, I examined it, everything was arranged, the guys packed it and I left. No expectations or unnecessary movements! There are a lot of parking places. There are new spare parts too, but on order, only a small assortment of different liquids and oils is available. I recommend it!!!
See original · Русский
4
November 26, 2024
upd A month later, the money was returned, the collector is working, the dampers are not rattling
The situation with this Autostrong is quite interesting. After watching enough videos, I ordered an intake manifold for a vag. And it just so happened that I made a double payment. I unsubscribed to the messenger, who replied that everything was OK, we will return it.
And now they have been feeding breakfast for three weeks, and now the messenger simply does not respond to the telegram.
The collector has been received, installed, and the condition is satisfactory.
See original · Русский
October 7, 2024
The first and probably the last time I applied to this office. I made the order in advance - the part was not in Minsk, I chose according to the brand of the car. In fact, it does not fit, it was needed 2 times more. There are no questions about delivery, but here's what you can't refuse - this is the first time I've come across it. Sorry, but the scale and size are not indicated in the photo.
See original · Русский
1
August 9, 2024
I've been waiting for a spare part for a long time. The staff is not friendly, I ordered a spare part from the manager, they brought the wrong amount that I asked for, the waiting time was fifteen minutes. I asked to be replaced within 5 minutes since it was a long way to go and there was almost no time left, which the manager did not react to. So he left without spare parts.
See original · Русский
4
December 12, 2024
Good location. A large and diverse selection of spare parts.A loyal discount system.
See original · Русский
August 2, 2023
A gorgeous warehouse store! The staff is nice, polite, something is not clear - they will prompt and explain! Of course, sometimes there is tension with spare parts, but in general, almost everything can be found for any car. Call the managers, find out the availability, book, come to pick up. Before paying, you can carefully inspect the item, no one is pushing or rushing anyone. I recommend it!
See original · Русский
3
November 7, 2024
Review at the moment: they have repairs inside, everything has moved to the second floor, it is especially unclear where to turn when you arrive. The refund is generally somewhere on the reverse side, for this you need to walk 300 meters there for delivery and back for money. It's a long time to wait, it's cool, uncomfortable ... I hope they will fix the situation after the repair.
See original · Русский
1
September 26, 2024
I will never contact this company again! All purchases are prepaid, the spare part that did not fit for a refund is not accepted! They have an excuse that a high-quality spare part is not refundable! My advice is to choose other companies
See original · Русский
3
August 23, 2024
Large auto disassembly, only the entrance was hard to find, few signs from the entrance, so spare parts as on the website, they give you to check the spare part before buying and 14 days to check the spare parts, so do not delay the installation
See original · Русский
September 1, 2024
I do not advise you to contact these specialists, the purchased wings (new) did not fit, the refund was refused, arguing that the warranty and refund do not apply to body parts, be careful when working with these "specialists"
See original · Русский
3
November 10, 2023
I applied for the first time.
The impression is good. The polite manager helped with the selection of the part. Ordered, arrived, picked up.
Insanely pleased with the mode of operation. Until 22.00! I have not yet met warehouses where you can (almost around the clock) pick up what you need. You're always breaking down during the day, breaking the day according to the schedule... And the location is quite convenient.
In general, the first impression is good enough to contact again as needed (although I really want it to be as rare as possible)
See original · Русский
July 25, 2024
They helped to find the part, even though it was not available, they removed it from the engine, made delivery, even though the time was already up. Very competent staff who really do their job.
See original · Русский
November 22, 2024
I ordered spare parts, paid for more than a week, could not send them, I started calling one manager to transfer them to another, managers talk very audaciously In the end, I achieved that they sent me spare parts, I waited more than 10 days as a result, it is broken, honestly, they work very terribly
See original · Русский
2
April 4, 2024
The warehouse and sales managers work seven days a week from 8:00 to 22:00 on weekdays and until 21:00 on weekends!
The assortment is large.
If you know exactly what you want, consultation on availability, quality and compatibility is quite sufficient to make a decision. A couple of times the guys helped to slip through with "less blood", for which I am very grateful. In which case there is time to return the s/h.
I recommend it!
See original · Русский
3
1
January 9
A good selection of spare parts. They respond quickly and respond to messages. Today I ordered a spare part for my car through the Russian branch of this company, I hope they won't let me down.
See original · Русский
August 24, 2024
A wide selection, but sometimes spare parts need to wait until they are brought from "contractors", according to defects, jambs not specified in the description regularly slip, you need to look
See original · Русский
1
October 25, 2024
A good selection of used spare parts. They can also pick up new ones. I ordered new grilles for the A8. Everything was done in the best possible way.
See original · Русский
December 17, 2024
Previously, everything was much better organized, a large selection of spare parts, now it is very tight on spare parts.
See original · Русский
1
August 5, 2024
Once at a time, you don't have to, once the bent disk was taken out, the second time without jambs: I bought a washer tank everything is OK. From the jokes, the spare part that hangs on the website in Minsk ends up in a warehouse in the Russian Federation.
See original · Русский
November 26, 2024
The road to the warehouse is in the same condition, which is easier to walk. And at the same time, you can also buy spare parts for the suspension! The driving paths are better at the tankodrome!!!
See original · Русский
May 4, 2024
I have applied repeatedly, I will not do it anymore, the booking rules are not written anywhere on the site, the manager did not specify anything about the booking rules, I took 2 of the 3 spare parts, the 3rd one was automatically removed from the reservation, no one talks about it, the manager did not call back and did not specify whether it was possible to give the reserved hch to another client, on the phone, communication is polite, but I was surprised by the phrase "the situation is stalemate" the manager does not offer to dial if a new batch arrives at a similar price, the offer is only to take 50% more expensive and there are no solutions and apologies either.They sold the reserved position and everything is fine with them.The complaint book is only for the issuance department, there are no questions for them, I did not write a complaint. The unpleasant residue remained.
See original · Русский
4
1
December 29, 2024
The spare parts match the photos, the staff analyzes the selected parts and suggests worthy alternatives. The waiting time is normal.
See original · Русский
November 20, 2024
Cool guys!
We quickly completed the purchase of spare parts.
But, they also came up to my car.
Good luck to you guys!
See original · Русский
August 8, 2023
The quality of the work is at the highest level. There are a lot of spare parts, the choice is huge. The staff is qualified. The quality of the goods is good, used. Compared to others, the waiting time is minimal. There is also free shipping. Parking is not very good. The location is great, the metro is nearby. ONE hundred would still be opened for the completeness of the service!
See original · Русский
1
March 23, 2024
So-so assortment, they sell spare parts that must be disposed of! I once bought a two-mass flywheel, brought it to the service station, they looked at it and said that it was dead! I was shocked! I had to take this flywheel back to this super auto assembly. I brought it to the place where I received it, and they said that take it to another place, they are engaged in returning it! Previously, the refund was in place! I thought that everything was nearby, nothing like that, I had to carry this two-mass "kick-ass how heavy" 500 meters!!! When I brought it to the return point, they asked me what was wrong with it?! I said he's not a worker! An auto disassembly worker examined this flywheel and said how they even put this dead flywheel on sale! It's just a shock!!!! The employee themselves are surprised by their organization! Avoid this office!
See original · Русский
4
July 29, 2024
The prices are normal, the staff is polite, the delivery is inconveniently organized and the payment was made only at the checkout, I had to wind circles from the warehouse to the checkout
See original · Русский
1
October 28, 2024
I haven 't been for a long time .but then it happened, I had to apply and stop by..I was surprised how much everything had changed there ..the service has definitely become better
See original · Русский
June 23, 2024
A large assortment, an established workflow, the staff is polite and adequate. There are misunderstandings (but who does not have them) . Basically a great organization.
See original · Русский
2
November 12, 2023
Great service, smart and responsive staff both in Belarus and in Moscow Time. I bought an engine from them, manager Arthur from Belarus, special thanks to him for his patience in communication. I also bought injectors from them. Everything works flawlessly. Everything is fine. Prosperity of this campaign. Excellent firm and staff. I RECOMMEND IT!!!
See original · Русский
1
December 16, 2024
I drove through the whole city because they said on the phone that there were spare parts, but at the place they said that there was no such spare part. I was shocked. Sorry for the time spent.
See original · Русский
October 6, 2024
Waiting +/- 15 minutes for a queue of 5 people , is adequate in principle
The entrance is from the words of the pick-up point, but the inscription warehouse is more striking
See original · Русский
March 26, 2024
I applied for the first time, I needed a gearbox, since there was vibration during acceleration (before that, I replaced the semi-axles and the wheels were smooth). It came quickly, the condition was declared, without problems (no noise, no backlash). I pick it up, put it on a hundred... I leave, all the transmissions are buzzing... tin!!! As a result, I put the old box back, because I thought that the vibration was due to the gearbox. I spent 400 rubles for the work on removing and installing the gearbox 2 times)) I was dissatisfied... "thank you" avstrong!!! They could have offered compensation, but I didn't…
See original · Русский
6