I came to get glasses for the first time, they quickly picked up several options, gave me recommendations on how to wear them, and while I was waiting, they treated me to coffee and candy. The service is at the highest level, everything is fine.
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любовь г.
Level 2 Local Expert
February 14
They picked up the frame and ordered glasses, everything is fine, but they accidentally broke the shackle. We returned to the optics and asked to insert our lenses into the same frame. The girl even looked at the frame properly and said to look for a receipt or carry the frame for repair, like the frame number is erased. In the optics across the street, they saw the number on the frame, and the frame was picked up, and the glasses were inserted. I do not recommend it, an indifferent seller, chewing something all the time and talking on the phone about personal matters.
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1
New I
Level 4 Local Expert
October 23, 2023
We quickly picked up high-quality glasses. In addition, they gave a lot of useful information related to vision. I recommend. The prices, as it seemed to me, are acceptable
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Светлана Горбачёва
Level 5 Local Expert
September 8, 2022
Disgusting service!
They postponed the appointment several times , they can 't talk on the phone , for a long time I couldn 't understand why they were calling from the optics . It turned out that the doctor did not come to work and needed to reschedule the appointment .
We came , we had to pick up lenses and glasses , to which the ophthalmologist aggressively asked me that my opinion was not important , I needed a child and a desire . Why such conclusions are not clear . She answered rudely and unwillingly .
Do you think it's so easy to put lenses on? No!
That's why I would have come and signed up , because I don't think it 's easy , and turned to a specialist .
Further - worse.
At the checkout, the consultant picked up the glasses, but when I asked which lens to choose ( this is our fourth ordering experience ) . We came here only for the sake of selecting lenses and learning how to use them . But how rudely and aggressively the ophthalmologist communicates - they didn 't want to .
And then the consultant burns out :
The best lenses cost 220
Normal - 120
And if everything is really bad for you - 60 .
What kind of sales skills are these?
Where is this taught?
Rude .
Learn about service, customer orientation and sales
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Wiaczaslaw
Level 11 Local Expert
January 26, 2023
I signed up to check my eyesight, a very nice receptionist girl, suggested everything and recorded it at the right time. a very competent doctor, talked, checked her eyesight on the equipment, read the letters, decided on her eyesight, advised how to proceed. I recommend
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Windy 31
Level 3 Local Expert
June 12, 2022
The impression of the store is the best, because the professionals in their field work! Especially very attentive and responsive girl consultants! Thank you for your work!
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елена.к
Level 10 Local Expert
May 22, 2022
The very first optics salon in the city.The most difficult lenses in a short time.A wide range of eyeglass frames and ready-made glasses with a diopter.
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Yano San
Level 4 Local Expert
September 10, 2022
It's horrible.The female doctor is still normal, and the choice of frames is good, but the staff is terrible, behaves rudely and indecently.It sucks
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Иван
Level 14 Local Expert
July 2, 2020
A good optics store. A pretty good selection of frames, polite consultants
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Дмитрий Сафончик
Level 10 Local Expert
December 11, 2022
Everything is at the highest level
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Дмитрий Пацей
Level 10 Local Expert
April 20, 2020
Excellent service, orders are fulfilled efficiently and on time!
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Александр Готовко
Level 7 Local Expert
January 30, 2020
There is a possibility of computer vision check.
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Anton K.
Level 4 Local Expert
September 2, 2020
They messed up the lenses in the rimless frame, made a complete mess. I do not recommend it.