Aybivet
320 reviews
February 19
I'm thrilled, the best vet clinic. They took tests before castration, and actually did the castration themselves. All the staff is competent, the guys at the reception are friendly, they will always prompt and orient you. I would like to express my deep gratitude to the anesthesiologist Babash Yulia Sergeevna, she explained everything, told me everything. Also to the surgeon who performed the castration (I didn't remember the full name, sorry). Buttercup sends his regards and thanks
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March 18
I would like to express MY DEEP GRATITUDE to the veterinarian Mikhail Viktorovich Konoplyanik!!!Intelligent, highly professional, caring, with a huge kind heart and an open soul, a veterinarian from God!!!Thanks to his invaluable advice on treatment and health, my four-legged wet noses are healthy and cheerful!
I wish Mikhail Viktorovich success in his difficult but sooo necessary work, health and all the best!!
With great respect, the Redchenko family.
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February 7
I would like to express my deep gratitude for the help of our beloved pet, Oriental cat Stepan. He suffered from gastrointestinal disorders and stomach atony. All the doctors are professionals in their field, examined, prescribed therapy and our cat recovered. We started our treatment at Prushinsky, and ended up at the Alferov branch. Thanks to all the doctors and veterinary assistants!!!The love for animals and the attention from all the medical staff are striking! You are the best!!!
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January 11
Excellent clinic!
They treat animals very humanely, and the specialists are really experts :)
I brought the cat for castration, they did everything quickly and without questions.
The prices are adequate.
Greetings from Timosha :)
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November 30, 2024
We contacted this clinic based on recommendations. The kitten drank a lot at 2 months old and often went to the tray, which scared us. As a result of the visit, we received an answer that he was still small and we changed the food. After 2 weeks, the kitten couldn't get up and walk, so I took him there again. Diagnosis: viral infection according to the doctor's version. 2 droppers a day and an antibiotic, after 2 days it did not get better, and the doctor said that he was eating, well, that means it's fine. We sat in queues for a long time, they forgot about us that they came to the IV. Seeing that the kitten was getting worse, she turned to another clinic, where they clearly showed that it was not a viral infection and changed the appointments, so he is now alive.
I didn't like the attitude of the staff. If you do not have time to serve such a large flow of people, it is better to reduce the number and provide high-quality assistance to pets. I do not advise contacting you if you really have something serious. I give 2 stars only for nurses who pay more attention and care than doctors
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March 1
Thank you to your team for their attention and assistance to my Peregrine Falcon dog. Thanks to the administrator who figured it out and made a competent decision in a situation with a delay in the time of the visit. Thanks and respect to the doctor Konoplyanik Mikhail Viktorovich for his attention to our problem. In a difficult situation, with a large and characteristic dog, he did his job professionally and responsibly. The rooms are clean and tidy, the atmosphere is calm, and the hard work of the employees of the entire Aibivet team is worth it. Good luck to you!!!
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February 11
I took the cat for sterilization and preliminary tests. Excellent doctors, excellent specialists. They calmed both me and the cat. Everything was explained and consulted. We are very grateful to the clinic staff!
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January 23
Excellent vet clinic, staff - doctors who really care about animals, very understanding and caring specialists. They literally saved my cat. I am extremely grateful for the professionalism and reasonable prices. Greetings from Ozzy)
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November 26, 2024
Adequate prices for services, good knowledgeable specialists. They do not prescribe too much, which is very pleasing. The clinic is equipped with various specialized specialists and a wide range of services
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February 23
The prices are not constant, before that we went for an ultrasound and they put a price tag of 40 rubles, but now we needed to re-examine and for some reason an initial examination was added to the ultrasound price. The difference between the procedures is just a couple of months. We also needed to make an IV drip, last time we were given 10 rubles, but this time we were charged additional expenses for the materials spent + 13 rubles. They didn't immediately pay attention to this because they were distracted by the pet's condition and simply paid for the procedures. But after they found a phone call and asked where the price tag came from, to which they received a rude response. At first glance, the clinic seemed good, but after this situation, we are very disappointed. Prices are taken from the air and cannot justify it.
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November 11, 2024
Because of the wrong treatment tactics, my kitty died! I have completely and completely entrusted my pet's life to you, and now I have to mourn her.
For several days in a row, they went for procedures twice a day, and everything was normal in their opinion. But then why did my kitty have a respiratory arrest right in my arms? Why was her temperature lower!human!, and there was practically no pressure?
If your pet is dear to you, do not even try to contact this clinic! I made a huge mistake that I will regret for many years to come. So please don't let anyone else make the same mistake.
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5
January 15
A good clinic
We visited Nadezhda's ophthalmologist. A positive, kind specialist, there are few of them now. She explained everything clearly, identified the problem and prescribed a course of treatment. Thank you
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January 3
They constantly push royalkanin, they prove for the sake of the sponsor that dry food is better than straight food (shame). I vaccinated and chiped the puppy here, there was a reaction - the puppy stopped walking. I called the administrator - he "asked the doctor and he said that IT WAS IMPOSSIBLE TO GET VACCINATED!". As a result, a therapist's appointment with an X-ray (for a total of 70p), where they said that the reaction to vaccination. Next time it will be an entry in the complaint book. Otherwise, it's decent and good for Loshitsa.
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January 22
Unfortunately, today I would like to give one star to the reception staff. We went to the doctor two days ago, and yesterday, on January 21, I canceled an appointment with a therapist due to failed urine tests. At the same time, we warned that we would bring urine on January 22. At 8.40 am, on January 22, when I came to the clinic, I found that she had been working since 13.00. It is a pity that they did not warn about this by phone on January 21 during the cancellation call. The whole morning and all the plans were disrupted. Very unpleasant (
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November 26, 2024
A little bit of her cat was killed during vaccination. As soon as we got home, the cat felt sick. Vomiting started. The animal could not stand on its feet. They called the clinic, said that we would be there in 5 minutes. We live nearby. The response was simply phenomenal! We close in 20 minutes, look for another clinic! That is, they will kill your animal for your money and refuse to help!
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November 29, 2024
I'm treating my cat at this clinic. So far, my questions are not about the professionalism of doctors, but about how prices are formed. When I call the reception, one amount is announced, when I go to pay, it is completely different.
I went to the procedures with the cat for 4 days and each time the price tag is different, although the manipulations are the same. It's very strange, I want to figure it out
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January 20
Always good service. My old dog is receiving the necessary treatment. Thank you, we are satisfied.
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January 25
We were with a cat once. My foot hurt. In the whole of Loshitsa, this is the only hospital with an X-ray. The doctor looked at it, X-rays were taken, and treatment was prescribed. The appointments helped, as the doctor said. We were satisfied.
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September 2, 2024
Absolute amateurs, mess and sloppiness.
We picked up a kitten and signed up for an initial examination. During the examination, the doctor was told that the kitten had just been picked up from the street and needed to be examined for possible infections.
This "nedovrach" just looked at the kitten, did not even shine it with ultraviolet light for fungal infections (microsporia). I didn't take blood tests either - "the kitten looks healthy, why the tests?".
Then he sent me to pay the bill.
The next day we got a phone call asking why we didn't screen the kitten for microsporia, they immediately told us that we ourselves had to ask. That is, their "doctors" did not even guess that a kitten picked up from the street should be checked for microsporia.
If your pet is dear to you, it is better not to contact this "institution".
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June 14, 2024
Friendly and pleasant staff at the reception. Thank you girls for your attitude to customers and your smiles. It is very good that there is a clinic with round-the-clock reception. Inspires calmness even in difficult situations. I thank the doctors for their professionalism and the help provided to our younger brothers. Good luck to you.
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December 11, 2024
The staff is very friendly. My cat is afraid of strangers, but here she treated the doctors kindly. It is clear that the clinic staff loves their work!!!
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August 26, 2024
A few years ago, we were at a reception, a rodent died during an ultrasound. We did not investigate the details of this situation, although it was strange, because the study is quite standard. Nothing foreshadowed. But as for the communication of the doctor at the reception, the medical staff in the ultrasound room after the death of the pet, we did not like it. The attitude is cold, indifferent, if not aggressive. We will no longer apply to this clinic. Everything happens in life, but it is important that there be politeness and a friendly attitude towards the client, but we did not feel them. The only thing that we communicated normally at the reception, and otherwise the worst vet clinic for doctor communication that we had.
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7
December 4, 2024
Visited on March 19, 2024
Minus: we signed up, but we waited about 30 minutes, and that's why it upset us.And she took off the star
Plus: the inspection is attentive, I received answers to my questions
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December 26, 2024
I do not recommend contacting here if your pet is dear to you, the relationship of some doctors is surprising, communication at the reception is just terrible, not to mention that they are looking for ways to earn money, not cure
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February 3
Excellent qualified staff. Finally, they helped my animals, which could not be cured in another clinic for three months.
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May 4, 2024
Thanks to the wonderful surgeon Vasily Kuzmin, as well as everyone involved. Today, the teeth of the cat Doshik were removed. Everything went fine, the reverent attitude of the doctors towards the frightened animal is a sign of professionalism. Vasily spoke in detail about what was done, how to take care of the wound, etc. In other clinics, the doctor's assistant usually just gives a piece of paper with recommendations. Thanks! I highly recommend the clinic and specialists
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January 5
A whole hour of reception by appointment and very attentive attitude, it's very nice) the only thing is there is little space inside, and if the queue is waiting, then there is literally nowhere to go.
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January 22, 2024
I really liked the clinic, the doctors are very competent and attentive. The reception staff is also very friendly and knowledgeable. There is parking for cars. The dog was carried to the car after the operation. Good luck and prosperity to the clinic. We thank all the staff, especially the surgeon and orthopedic surgeon.
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August 24, 2024
Many thanks to the girls at the reception, they are very attentive, they worry about the ponytails as their own.
We arrived from Lida, took a first-come, first-served basis, despite the fact that doctors there work non-stop. Special thanks to Dr. Vasily Kuzmin. Clearly on the case without too much water.
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April 28, 2024
We constantly visit the aibivet clinic with both a cat and a dog.All staff are friendly to both people and animals.They worry about every soul!No one is trying to stupidly rip off money)Last time they treated the cat, she became sluggish and stopped eating due to the fact that the clinic does not work around the clock, I had to go to another clinic, where the cat's temperature was measured, blood was taken, an injection was given and an anti-biotic was prescribed, and that was the end.We called that clinic so that we would be given some kind of answer by blood, so that we would understand whether it was urgent to go to an appointment (a repeat appointment was scheduled in 4 days), they refused to provide information to us and said come with the animal on a first-come, first-served basis, and the kitty was already barely standing on her feet.We called aibivet and urgently found a free place for a doctor's appointment, tests were immediately examined (from another clinic), an IV with another antibiotic was prescribed (from being discharged to another clinic, she constantly vomited and the antibiotic was prescribed, taking into account that the cat has an infection), as well as an IV to improve the water balance since the animal was dehydrated , an emergency examination was carried out , an ultrasound scan was performed, all recommendations and a detailed explanation about the disease of our pet were given .The two doctors we visited and the assistants in the treatment room, each of them treated each pet with love and tenderness .Administrators, about whom there are a lot of bad comments, always (based on the fact that we are there from time to time)They are just as kind and friendly.In this clinic, one thing is missing , it's round-the-clock appointments
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September 23, 2024
Excellent diagnosis and consultation. The staff is polite and competent. Special thanks to Tyupkin V.I. Wonderful doctor!
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June 16, 2024
They brought the cat 'it was bad' as it turned out, later they did a lot of unnecessary IV procedures, injections, and the cat just had a virus, turning to another veteran, the cat got better the next day and did not need to be taken to saline (IV).
They also appointed repeated appointments after tests for which you also need to pay, I brought the cat and another doctor at the same clinic took it and was surprised by the repeated admission, even asked me why. And the most important thing is that they didn't even examine the cat. They said that the tests are normal and that's it, but the payment is for a full-fledged appointment. Therefore, think about it before contacting them, I definitely no longer have a foot.
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December 28, 2023
Attentive and polite staff, we have been treating the cat for six months now and it is just wonderful that we were advised to contact Kuzmin Vasily Alexandrovich, who literally put our cat on its feet!!! The cat's legs gave out. We sincerely thank you for the health of our pet!!! Good luck and prosperity to the clinic and thanks to the doctors and staff! Happy New Year!
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July 15, 2024
Disgusting attitude. The cat became ill and needed urgent help, they called this veterinary clinic, as it was the closest. In a telephone conversation, the girl said that she might or might not be accepted, as the doctor would have the opportunity. To the question "then there is no point in going to you?", the girl allowed her tone to rise.
I do not recommend this vet clinic, if you need help, then this is a 50/50 option... As they told me: "no one can guarantee that you will get to the reception."
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June 12, 2023
In February, a beautiful creature named Puma (British girl) appeared in our family. On the recommendation of our children who have a pet, we turned to Aibivet on Prushinsky. The friendly team, attentive attitude to the pet and the owners, with explanations on all issues of concern left a very pleasant impression. Regarding the queue, we applied by appointment and once urgently (we were accepted within 40 minutes). To date, we entrust the health of our pet to Aibivet specialists.
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December 6, 2024
Competent doctors modern equipment reasonable prices for our younger brothers
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March 19
We came to make an appointment with a surgeon, the cost turned out to be higher than expected due to not just castration, but pathology. They didn't charge for the consultation. We're gone.
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January 4, 2024
Administrators do not have empathy, and this is very important for working in a veterinary clinic. On December 5, an urgent afternoon, we arrived to take tests with a dog in a very serious condition, which was told to the administrator. There was no one in front of us. At first, we waited 5 minutes for a doctor to take blood in an empty clinic, and then we met our friend a dermatologist and she took an analysis after seeing us, and then waited 5 minutes for us to be calculated (attach a card - 10 seconds of time). Every minute was important to us. We are very disappointed with this attitude.
We do not recommend the clinic. The therapist did not recommend that we take a blood test, but prescribed medication when the dog refused to eat. After that, he offered to give her analgin and shove food, instead of other treatment and blood tests. Blood tests were taken later at another clinic and they became crucial for the appointment of treatment.
The only doctor who gives himself to work there is dermatologist Davidovich Elizaveta. We recommend it wholeheartedly.
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May 11, 2024
I am very glad that we are being served at this clinic. The staff is very friendly and courteous. The ponytail is treated with care and tenderness.
Minus one is too expensive
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July 8, 2024
The cat was sterilized. Everything is fine, the doctors are nice, the nurses are too)
4 hours after the operation, I was already eating and running. We did an examination before the operation, and after that there were 2 examinations. The only drawback: the corridors are too narrow, there are few places to sit, because there are always a lot of visitors.
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November 13, 2024
We performed 2 operations on the dog. Everything went great) Very nice staff
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November 22, 2024
Excellent service. Good attitude towards animals. Competent staff.
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April 21, 2024
I am satisfied with the quality of the veterinarians' services. But there is a big problem with the organization of security. We were at the reception with a cat, and the unconscious owners of two Stafords were nearby! A man and a woman, the owners, suddenly decided that their pets were harmless and took off the muzzle of one of the dogs. And all this in a narrow corridor. Why don't administrators make comments like this?
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December 14, 2023
We have been treating our pets in Aibivet for a long time. Polite staff, a wide range of services - some of them were not even found in other clinics. The appointment to the doctors is preliminary, but, conveniently, you can urgently just come and take a first-come, first-served basis, if you have free time at the doctor, you will be accepted.
Veterinary medicine is, of course, an expensive pleasure, but what can you not do for your tails.
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September 30, 2023
We would like to express our great gratitude to Kuntsevich Victoria Vyacheslavovna, a professional in her field!!
Before we fell into the golden hands of a doctor, we were scared in another clinic that the pet was dying, the kidneys were affected by cysts of enormous size, 2 kidneys were failing and nothing could be done except to sit on droppers for days. As we were told, we have a week and either he will survive or not..
After that, my friends advised me to go to the AibiVet clinic to Victoria Vyacheslavovna! It has been 7 months since the diagnosis. And we do not doubt the choice of a doctor, now we are in the golden hands of a professional and at the moment the cysts have slightly decreased! Thank you very much to the clinic and the doctor for their professionalism!
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June 30, 2024
So, let's go:
Transit. It is a couple of minutes from the MKAD, but it is better to have your own transport if you are not from Loshitsa. There are no stops opposite.
Building. Everything is normal from the facade, but on the whole it is neat and clean. It is better to arrange a seat at the entrance, as an elderly woman with a cat waited for a taxi for a long time and stood on her feet all this time. There's not much space inside, but personally we didn't have to wait long. There is a cooler with water, however, hidden God knows where ... there is no coffee machine, although it obviously would not hurt, people sit for an hour and a half on procedures. Where is the toilet? It is also unclear… There is no sign.
Reception. Polite, well-trained girls. They consult quickly, answer everything briefly and to the point. It's not scary to approach with questions, that's the main thing.
Assistants (doctor's assistants). For the most part, they are like the same administrators, only very fussy (which is understandable). It is clear that they do everything automatically, since there are many patients. They love animals, I have no doubt about it. There is a feeling of a conveyor belt, but what can you do - such a job. We need to help and do it quickly. Avtushko, Kabak, Minkevich, Mark, Ilona (I don't remember the last name) are clever.
Doctors. I will not talk about all of them, since we did not cross paths with all of them. I liked Zinkevich and Kuntsevich very much. Veresova made a very good impression, it is clear that she is a competent doctor. Vasilkin is a seasoned man, obviously knows his business. He does not rush to surgery if he sees that the case is not neglected. Cherkanov - briefly and to the point. He may seem distant, but in fact he wants to help. You can feel it.
Money. You will have to pay for everything. In this place, it seems that even the air is put on the meter… And that's not true, of course, it's just the atmosphere. It's scary to come, it's scary to leave, because you don't know how much money you'll leave and how much more you'll have to. You don't think about money when it comes to the life of an animal. I do not want this to be used, it is advisable to give customers more detailed explanations. For example, a printed form describing all the services provided and the prices opposite (as in dentistry). This will increase trust in the clinic, as there is a persistent stereotype in society: veterinarians want to skin you “to the bone”.
Result. So far, this is the best vet clinic we've visited. Yes, if a pet gets sick, it will be both alarming and expensive. But that's life. We treat ourselves and treat our loved ones. The country is not yet fully ready for paid medicine, but I hope that everything will be balanced over time. And yet I wish to see such places only from afar.
THANK YOU very much for your help. Ahead of vaccinations, annual UAC, ultrasound, examinations - we will contact you. I hope there will be no disappointments.
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February 1, 2024
A good place where the love for animals is very felt. We often come here for any reason, from examination to sterilization. Thanks to all the doctors, for the peace of mind ❤
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March 17
The queue is small. There is a record. The precise work of the medical staff and the competence of doctors.
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February 3, 2024
We were at the clinic on 02/03/24 for an ultrasound of the abdominal cavity in AibiVET. I am outraged, because when they called, they signed up only for an ultrasound worth 34 rubles. We know the problem of the dog, there is cystitis. In other clinics, the ultrasound specialist tells us whether there is a problem or not and prescribes an appointment. When making an appointment, I did not ask for a doctor's appointment, but they arbitrarily entered it and charged 60 rubles for everything, without asking if it was needed or not. When I called after my husband's visit to the clinic, why they told me 34, but they took 60 rubles., they said, well, they told you the reason and prescribed an appointment. I explain once again, we didn't need an appointment, just an appointment. To which I was told, the reception was, so 60. So, owners of ponytails, please pay attention to the deception when visiting in the cost of services. I do not recommend this clinic.
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March 16, 2024
A good vet clinic. There are many different specialists and services in one place. It is quite convenient. Large free parking. The prices are reasonable.
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