Baitau
50 reviews
December 17, 2024
We arrived at night, the time was about 02:30
There was no one at the reception, they woke up a girl who did not understand why we came and what we wanted, we booked through the website.
There is a problem at the reception right away, there are no keys to our 2 reserved rooms!
The receptionist does not speak Russian, the numbers of the rooms speak Kazakh. Fortunately, we managed to understand what she means.
She gave 1 master key to open two rooms located in different places on the floor, and without the key in the slider, the light in the room went out.
We went down to the reception again with the question of how we would act, the girl took out a pile of keys and it turned out that we could be given an additional key.
The time is about 03:30, we are tired from the road, we run to the reception just to go to bed!
The rooms are spacious, but uncomfortable due to the fact that there is very little furniture, the distance from the bed to the switch (at the door) is huge.
The bed has one outlet and there is a choice - to charge the phone or turn on the lamp)
The toilet smells of cigarettes, icos and all sorts of nonsense, because the ventilation is not working well.
In the shower, the water changes pressure and temperature from time to time, you experience a lot of emotions, gels and shampoos are not added day after day
They went down to the reception for drinking water, because it had not been updated in the room.
Breakfast on Friday is incredibly meager, in the photo I put what I could choose for myself, rice porridge - water with rice and a drop of milk. From the choice - 1 fried egg, tasteless sausages and buckwheat (the cat cried), instant coffee, tea bags, cucumbers with tomatoes in one plate under the film and apples with oranges, sliced under the film.
There was no breakfast on Saturday - we go down to the reception with the question: where is breakfast? The receptionist: I don't know, the cook hasn't come yet.
Naturally, without hesitation, we leave this hotel far away, our heels are sparkling.
I ask everyone to read reviews before traveling to Aktobe and understand that they definitely do not need to go there)
By the way, there is no promised pool, although I understand that this is not the first year such information about the pool pops up))
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December 15, 2024
A disgusting hotel, starting with the star. The girl at the reception is asleep, she hardly speaks Russian, she couldn't check us in and said that there were no keys, everyone was lost. Then she gave me one key for 2 rooms, but the lighting in the room without a key does not work, I had to go back to her. The rooms are large and not cozy, the stretch ceilings are noisy all night. Tomorrow is a separate topic for conversation, the first day there was nothing to eat, from the word at all. The next day, the restaurant did not open at all, to which the reception replied: but the cook did not come!!! When asked for a refund for breakfast, she replied: Well, I don't know! Choose any other hotel, this one doesn't care about the guests.
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September 21, 2024
A good hotel. I really liked the huge panoramic windows in the room, as well as the room itself is huge. Everything you need is in the vicinity. The staff is polite and executive.
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October 21, 2024
The hotel is so -so , beautiful in appearance , but in fact the rooms are no different from the roadside ones , which are three times cheaper. Stretch ceilings hang like torn balls , in holes ! The feeling that you were cheated on the price , because you pay normal money , but you do not feel comfortable …
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February 25, 2024
The best hotel in this city. Where price and quality are absolutely loyal. Just pull up the restaurant a little bit and it will be generally gorgeous. I am glad that everything you need is nearby. It's worth a visit. The rooms are warm, the beds are not fastened, they are not smoked, clean and tidy!
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1
July 22, 2024
A great hotel. Linen is changed every day! Parking space. Polite staff. The rooms are spacious, cozy, and bright.
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August 15, 2024
A good hotel with large rooms. I liked everything very much, I recommend it 👍👍👍
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November 22, 2024
The room is spacious and has everything you need. Pleasant staff
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October 29, 2024
Very cozy hotel, friendly staff
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October 14, 2022
The hotel is pleasant, the rooms are clean, everything we needed was given, a kettle,spoons,forks,salt,water every day! The girls at the reception are very kind and will always find a way out of any situation! For a small fee, you can wash your clothes, on request, the room was cleaned and clean linen, fresh towels and bathrobes were laid! The only drawback is the thin walls and we were more worried because we have a small child and screamed often😅 the location is very convenient, you can get anywhere in the city in 5-10 minutes, thank you very much to the hotel, if we are in Aktobe again, we will go to this hotel
PS. The rooms are very large in size with comfortable beds,TV and refrigerator
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2
1
March 24, 2024
A good place, convenient access roads, quiet and delicious breakfasts, we will stop by again.
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1
October 19, 2022
A very good hotel, English breakfast is included in the room rate. We lived in a large room, even for three adults it is spacious. Special THANKS to the staff and the girls at the reception, all our questions and wishes were immediately resolved. The location of the hotel is very convenient.
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June 2, 2023
The hotel is not very good, the stretch ceilings are full of holes.
Breakfast was hardly achieved, the cook overslept, although they said from 08.00. We were already late for the long journey.
The price of 25,000 does not meet expectations and you can find better for that kind of money, we used to stay there, but every time the situation gets worse and worse.
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3
1
July 4, 2023
Clear. The staff is helpful. Responds to all requests. The breakfast selection is modest, but delicious. The room is quiet. Air conditioning, TV, WiFi are all working
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2
May 24, 2024
There is a very strong stench of sewage in the room, and so a very large room is not bad
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December 17, 2024
I can, well satisfied👍
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August 14, 2023
A great hotel. I had a wonderful night's sleep. I really liked the reproductions.
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2
June 24, 2022
The room is clean, beautiful, very large. Not a bad breakfast. However, the unfortunate location of the hotel is along a busy road, you can't open the window, it's noisy.
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3
June 14, 2022
It's clean and tidy, but the ceiling is full of holes and very thin walls, you can hear everything a little bit you hang your voice, they start hammering into the walls and the restaurant only works for breakfast, you want to eat in the evening or have lunch, you have to look for restaurants, the nearest restaurant is 10 minutes walk away.
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3
September 29, 2022
2 adults, 3 children. They offered a vip room for 40 tons. Tenge, but without blankets, for children.
It turns out they have 43 rooms and only 43 dressed in the hotel.
The owners of the hotel, do not be greedy ***, buy spare blankets so that your guests do not freeze.
I had a fight at the reception and didn't check in
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2
1
December 18, 2022
The hotel is not for guests. Made purely for myself for show, like I have a hotel opened for fun.Expensive and stupid. There is no service at all. Only breakfast is offered and that's it.
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2
1
August 27, 2023
This is a great hotel.Large rooms, clean and tidy.
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2
January 1, 2024
I didn't attend, but my parents did. They liked it a little bit.
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2
January 17, 2023
Great hotel! After a long journey, we checked into this hotel and had a wonderful night's sleep.
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November 8, 2022
The rooms are large. The breakfast is good. The prices are reasonable. Wifi in the parking lot is catching. Accepted rubles
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August 18, 2023
The rooms are large, the linen is clean, the shower smelled strongly of sewage
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2
1
November 12, 2024
Everything is wonderful
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May 19, 2024
Spacious rooms
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June 15, 2023
There is no sound insulation at all
There is no way to pay off the card
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2
1
February 18, 2020
Super hotel, the rooms are gorgeous, large, cleanliness everywhere, bed, towels are boiling white. The breakfast is varied and delicious. The staff is friendly. I didn't want to leave so much that I forgot to hand over the key and had to pay extra for late check-out :))) If I have to be in Aktobe again, I will definitely choose Baitau Hotel.
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2
May 6, 2023
The hotel is on 4. Mediocre sound insulation. But the rooms are huge.
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2
August 3, 2023
Clean, polite, not intrusive!
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2
July 11, 2019
A larger room, there is a table for work - very convenient, the lamp is broken, there is no kettle, there is no coffee / tea, there is no shaving machine, usually in hotels of this level all this is present. I asked for hangers, to hang 4 shirts (there was 1 in the room), I waited a very long time, I had to remind.. They brought two... I asked for two more... They brought it.
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3
August 19, 2023
The smell is so-so, all things smelled
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2
June 3, 2023
The average hotel can be used
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2
May 31, 2023
👍clean, cozy, calm.
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2
February 8, 2024
Breakfast is not Ale
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1
August 10, 2022
Luxurious and inexpensive. Breakfast is so-so.
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2
1
August 14, 2022
Comfortable clean price is good + breakfast
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June 30, 2022
The hotel is normal, but breakfast needs to be tightened up
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2
September 18, 2020
It is very bad that the room does not have tea and coffee as in other hotels, according to modest bills, everything has a free-standing refrigerator and drinks
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3
November 28, 2018
I really liked the hotel. The rooms are clean and spacious. The staff is friendly. The food in the restaurant is delicious and varied!I recommend it!
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3
July 14, 2023
Great
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2
November 13, 2022
Large rooms
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2
1
December 13, 2018
A good hotel for business travelers. New. Nice beds. So-so breakfast. Poor sound insulation. Friendly staff.
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1
August 14, 2021
Poor sound insulation, cold in winter, poor service
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3
November 5, 2018
Overall, a good hotel! But their curtains fell off! It was bolted to the drywall! They asked for 10,000 tenge for this, and agreed on 5,000. The noise protection is not very good. The breakfast is average!
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2
1
August 3, 2018
Nice helpful staff!Clean, spacious rooms! And reasonable prices!
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3
1
December 2, 2018
Not a bad hotel! Their curtain fell on my head! They also made me pay 5,000 for the curtains! Breakfast is included and delicious.
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3
July 31, 2019
Starting from the location ending with the ending 👎
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3