A good carrier. We drove from Pskov to Tallinn. The driver was alone, which is strange (they got used to two :)), polite, pleasant, copes with his job.
The bus is comfortable. Good discounts for children.
You can put it on a par with Anniston and Sovauto. Ecolines and Lux Express benefit from televisions and a coffee machine. Otherwise, there is no obvious difference in the provision of services.
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Алексей
Level 8 Local Expert
December 15, 2024
I have been using the Baltic Shuttle for many years, comfortably and professionally, the drivers are polite, willing to share life hacks. Yes, and the carrier is very adequate on a budget
Recommendation, definitely
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Ольга Мирина
Level 9 Local Expert
July 31, 2024
We arranged a trip from Tallinn to St. Petersburg, we were satisfied. Comfortable and clean buses, free bottled water, toilet on the bus, comfortable temperature. I would like to mention the driver separately - in a suit, a white shirt and pressed trousers. 5 points.
The dispatcher is the sweetest and most friendly woman. She was in touch at any time of the day or night. She answered questions very promptly and guided me according to the situation. In general, we were very satisfied and we will definitely book a trip only through them next time.
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Stella Samsonyan
Level 6 Local Expert
October 7, 2024
Boarding the Tallinn-Petersburg bus at 00:40, the driver in the format "if you don't want to, you can not go" told us that he would drop us off at the border at 5:30 in the morning (on the street +5), the border would open only at 7, and then another bus would arrive, but only at 8 and before that walk 300 meters . And you stand outside for 1.5 hours, please. And if you don't like it, no one forces you! It's good that I didn't take my 2.5 year old daughter with me in the end!! Otherwise, it would be such a cool surprise!!
And most importantly, the ticket costs the same as Lux express, only the bus is noisy, there are no screens and it makes you sick.
Thank you, I will never go with this company again!!!!!
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keksikk
Level 3 Local Expert
October 29, 2024
1. Dirty buses
2. Drivers do not know how to talk adequately, they are rude (and not just any particular driver, but everything)
3. During a stop in an intermediate city, the driver did not give even a couple of minutes to go to the kiosk at the bus station for food. Such disregard for customers makes this already difficult 8-hour trip even more disgusting
4. Some drivers (not all) this company is badly driven. The bus is constantly staggering, there is a sharp braking
It was a very unpleasant experience. There is no more than 1 star and a recommendation to take an example from some major carriers
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Alexander
Level 7 Local Expert
October 12, 2024
Friendly crew. They provide advice when passing through border posts. The bus is convenient. The price tag is democratic...
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Alexey C.
Level 3 Local Expert
February 21, 2024
For the first time, we traveled from Tallinn to St. Petersburg through the border closed to transport in Ivangorod. To Narva it is a trip by Baltic Shuttle, then on foot across the border and from Ivangorod on the same ticket to SKSavto.
Everything went fine, the Estonians have a large comfortable bus (you can take drinking water, heat, Wi-Fi is good), the driver is Alexander with a good sense of humor, explained everything and helped. Additional baggage can be paid on the spot. On the Russian side, the bus is more modest, Wi-Fi was not taken everywhere (they said in the Leningrad region they were not very good with mobile Internet on the way), but no problems.
That there are no coffee machines is good for me, there are no people constantly wandering around the salon with coffee. The ticket price is also much lower, there are fewer passengers in the cabin and it is freer to travel (you can change seats).
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Sergei M.
Level 4 Local Expert
November 4, 2023
Flight 960; 04.11.23; 23:30
Very polite driver, did everything well before departure. He said that there is WiFi in the bus, which, by the way, works. Clean spacious bus.
I was on a bus today that runs between Moscow and St. Petersburg - heaven and earth - Moscow is cramped, the seats are small and narrow, apparently a Chinese bus.
Everything is good here: spacious, clean air conditioning, WiFi and a nice polite driver.
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Аня Брушко
Level 4 Local Expert
January 9, 2024
We got into an accident due to the driver's fault on a 15-minute trip from the bus station.
The driver was driving very fast and lost control on a slippery road. Also, which is very strange, there was only one driver, when according to the norms of the law, it is necessary that there be at least two of them.
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Kastra
Level 3 Local Expert
July 2, 2023
I have not traveled with this company yet - I still have to do this at the end of July and my assessment relates to the informative content of the site, its layout, brevity and usefulness.The company's financial policy and regular discounts are also encouraging.
V.Kastra 02.07.2023
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София
Level 6 Local Expert
September 17, 2024
The buses are comfortable, with free Wi-Fi. But: the drivers are not friendly, they do not provide information or they provide sparingly through their teeth, the feeling that they are doing a favor. I just got a normal driver from Narva to Tallinn: I told her everything, did a roll call, answered all the questions. Unfortunately, I don't remember her name. I wish there were more of them.