09.2023 I paid for the opening of the card here, payment by qr, the money was debited, the card was not made. The money is not returned, and the support freezes and reschedules all the time. I have never seen a more disgusting service 11.2024 Better late than never, I add. The money was returned then (everything was solved for about a week or two), eventually I opened a bank card. There were no more incidents. The app has also been updated now. Finally, you can view the card details in the application.

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Светлана

Level 5 Local Expert

It's a very beautiful building. For VIP clients, it would be possible to pay more attention, without highlighting that these are citizens of the Russian Federation. Moreover, the card is opened for a lot of money and in the future it will incur significant expenses. Yes, this is due to sanctions, but individual service is accepted all over the world, I had to additionally ask the manager's contacts if help was needed. This is a common system in Kazakhstan - the inability to work in the service sector

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Светлана Галиева

Level 2 Local Expert

05.11.2024 Visited the bank center credit, Balzhan Begzatovna served me, thank you very much, explained everything to her, helped. A very polite, friendly girl.

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