A very good department. Friendly and competent staff. All the questions were perfectly explained.
The office itself also made a good impression. Plus there were no queues
See original · Русский
1
Show business's response
A N
Level 5 Local Expert
November 11
My favorite bank, super care in the Elite department, great opportunities for customers, advanced banking products, only success and further development for the bank
See original · Русский
Show business's response
Роман Болдырев
Level 14 Local Expert
May 1
Fast and courteous service.
I came to Kazakhstan to open a legal entity and make myself a card of an individual. Everything is official and legal. Unlike many banks that looked at the passport with disdain, the employees here worked clearly and professionally.
We quickly opened a checking account and processed all the documents. I also issued an account and a card for an individual.
Now I am a client of this bank, and the bank has received a major client in the person of my company and me.
I express my great gratitude!!!
See original · Русский
2
Show business's response
Анна Елисеева
Level 7 Local Expert
May 1
Excellent staff, available advice on any issue, offer affordable options. For legal and physical clients, everything you need is in one building. They work with the Damu Entrepreneurship Development Fund.
See original · Русский
1
Show business's response
Дмитрий С.
Level 3 Local Expert
April 15
Extremely poor quality of work organization. A task that should be solved in a few minutes is solved in a few days. Instead of well-established processes, endless stupid correspondence with managers on WhatsApp. Sent documents, without several reminder calls, are ignored. Employees are unaware of the services, work extremely slowly, and almost every action requires calling an older friend.
See original · Русский
2
1
Show business's response
Roman Namek
Level 16 Local Expert
January 19
2 out of 5 employees work on the registration of cards and the manager helps them. There are no people, but the queue is absolutely not moving. The feeling that employees have sat down at computers for the first time and can't figure anything out. How can you trust money to such a bank?
See original · Русский
1
Show business's response
Алексей Тян
Level 22 Local Expert
November 19
Alexey is on the 6th floor, early repayment manager - thank you, the problem was solved quickly!
See original · Русский
Show business's response
Василий Смирнов
Level 9 Local Expert
November 22
Well done guys. The service is also developing steadily at the level of
See original · Русский
Show business's response
Алтын Мукамбаева
Level 7 Local Expert
January 25
A spacious hall, but poor customer service organization. Noise, screams.It's very stuffy.Customers and managers sitting next to each other do not hear each other, as there are no partitions between them. There are no parking spaces for bank customers.
See original · Русский
1
1
Show business's response
Shakhrizatt
Level 10 Local Expert
April 4, 2023
The service of this bank is the best advertisement for Caspian Bank... even for the People (feel the difference, as they say) Everything happens lazily, slowly and uncompromisingly. If you need to go to this department, know that you will not spend less than an hour and a half on any service. You have to sit and wait a long time. The service of managers is a separate song. An absolute unwillingness to help, built into a cult. The manager will lazily sort through the papers, walk around and ask how others are doing. Maybe turn on the sarcasm of the janitor. You will learn about the main nuances on the spot, because no one says anything about it in advance - so that the service becomes even "more pleasant". If it is possible NOT to come here and use their services, it is better not to start.
See original · Русский
2
2
Home Home
Level 4 Local Expert
October 23
To find out the balance on my BCC card through an ATM, I need to pay a commission. Is this normal?
See original · Русский
Show business's response
Борис Нотариус
Level 15 Local Expert
July 28, 2023
My bank) I like everything. Electronic queue, responsive staff, magic card (IronCard). Lots of offices, convenient. There's nothing to complain about yet.
See original · Русский
Show business's response
Ляззат Киртаева
Level 4 Local Expert
October 15
Our office! Chic comfortable successful beautiful
See original · Русский
1
Show business's response
Асылхан
Level 11 Local Expert
February 9
One of the good banks! I really liked the work of the staff, their efficiency, literacy and efficiency!
See original · Русский
2
1
Show business's response
А Т
Level 8 Local Expert
April 29
An inconvenient queue via smartphone, managers are busy, but there are a lot of customers in the queue. They could not give a full consultation on the cards
See original · Русский
1
1
Show business's response
Диана
Level 3 Local Expert
May 3, 2023
Feedback on a real appeal to the bank N665394
Bankcentercredit is the most unscrupulous bank!!
Bank employees are in criminal conspiracy with police officers, threaten customers, extort money officially and legally credited to the account! Threats end with real actions, money is simply written off!! Be especially careful, citizens of other countries!
See original · Русский
2
Kanat Zhanguzhin
Level 11 Local Expert
February 4, 2023
A very good Bank. This is not the first time I have been credited. Adequate staff. Convenient work schedule. There are many branches in the city and there are enough ATMs.
See original · Русский
1
1
Max Koleykin
Level 5 Local Expert
April 13
A good bank. And this is the department. In other branches, even the managers do not know what a letter of credit is.
See original · Русский
1
1
Show business's response
Елена Ломакина
Level 11 Local Expert
May 25
I was on the issues of Ott Legal entities, helped, explained. Thank you.
See original · Русский
Show business's response
Анара Игенбаева
Level 7 Local Expert
November 19
Fast convenient for the pros
See original · Русский
Show business's response
Мади Камалбеков
Level 8 Local Expert
September 9
Terrible bank, long service
See original · Русский
1
Show business's response
Бернар Есенбай
Level 19 Local Expert
July 16
The bank 's employees are holding their noses up .
See original · Русский
Show business's response
Алексей Костроминов
Level 8 Local Expert
December 25, 2022
I issued a debit card. Everything was done well and quickly enough. The service support works great.
See original · Русский
1
1
Любовь Шелепанова
Level 5 Local Expert
March 17, 2023
It's a disgusting job. They called to consult, they couldn't answer the question intelligently, and eventually hung up.
There are 2 managers in the department, there are about 20 people in the queue.
See original · Русский
1
2
Mr. D.
Level 23 Local Expert
January 13
It took a very long time, but they opened accounts for a non-resident. There was a big queue and a bit of chaos
See original · Русский
Show business's response
A D
Level 23 Local Expert
April 28
Managers sit for a long time without clients, which is why queues
See original · Русский
Show business's response
Нур Бак
Level 4 Local Expert
September 27, 2023
Everyone is evil. Everyone's angry there, kick-ass. Starting from employees, ending with people and a notary.
See original · Русский
1
1
Show business's response
Вадим
Level 10 Local Expert
March 11
I recommend it! Very nice staff!
See original · Русский
Show business's response
Айша Абенова
Level 8 Local Expert
March 29, 2023
It serves me well, I liked it especially the card they have without interest, others take money for a year and give them a card for free
See original · Русский
2
1
Арай Аклбек
Level 8 Local Expert
September 14, 2023
Very long service, no one knows anything, you sit and wait, it's not like that in other departments
See original · Русский
Show business's response
Ruslan A.
Level 6 Local Expert
September 14, 2023
Beautiful electronic queue, super slow service
See original · Русский
2
Show business's response
Aidar
Level 12 Local Expert
June 26
Eternal queues
See original · Русский
Show business's response
Kamilla Suimbaeyva
Level 4 Local Expert
November 22
A great bank
See original · Русский
Show business's response
Оспанов Дамир
Level 8 Local Expert
April 20
Queues are not real , it seems like a good bank
See original · Русский
1
Show business's response
Акылхан Куанов
Level 8 Local Expert
May 22
Managers don't know their job
See original · Русский
Show business's response
ЛЮБОВЬ Шелепанова
Level 10 Local Expert
October 11, 2023
Why do you need so many desks if only 2 people work at 12 o'clock?
See original · Русский
Борис Борис
Level 7 Local Expert
May 13, 2023
Managers do not consult very much, after collecting all the documents, some more appear
See original · Русский
1
2
Сергей Бабанин
Level 7 Local Expert
October 28, 2023
Stuffiness and pandemonium.
Get ready to lose a lot of time.
See original · Русский
Show business's response
Нурлан Ж.
Level 2 Local Expert
May 4, 2023
The attitude towards customers is disgusting, the bureaucracy in the queue of 20 people, one manager only accepts
See original · Русский
2
1
Alexey Naumov
Level 6 Local Expert
December 1, 2022
There is no electronic queue, you have to take a queue physically, the benefit of the girl is the bank manager helps
See original · Русский
3
Саламат Курманалиев
Level 7 Local Expert
April 11
Awesome works here
See original · Русский
1
1
Show business's response
vilen vilen
Level 16 Local Expert
April 30, 2022
A bank with good cards, services and an application.
But the queue at the department is alive and sometimes too big.
See original · Русский
3
Дмитрий Федорцов
Level 3 Local Expert
February 3
The interest rate is low
See original · Русский
1
1
Show business's response
Яков Волков
Level 8 Local Expert
May 19, 2020
A good bank.Excellent service,good and friendly staff, always ready to help, on loan issues, etc. Erzat, Kamila and Akbope - these managers know their business very well!)
See original · Русский
3
Малика Ан
Level 8 Local Expert
December 19, 2021
The best bank. Servicing of legal entities and individuals. There is even a VIP. There is parking by arrangement. There is paid parking for kbtu.
See original · Русский
3
Наталья Боровицкая
Level 7 Local Expert
March 19, 2023
Attentive managers, a wide range of services
See original · Русский
1
1
Ляззат Киртаева
Level 6 Local Expert
August 8, 2023
I recommend an ideal bank
See original · Русский
3
1
Show business's response
Татьяна
Level 7 Local Expert
March 10, 2023
I visit the vip department for individuals. Everything is fine, the service and products of the bank.
See original · Русский
3
2
Судья (Критик)
Level 17 Local Expert
September 29, 2021
A good bank. It's a good place, but parking is a big problem. And at such a moment, the entrance doors are terribly dirty. It is the entrance to the building.