Freedom Bank
Directions
Almaly
430 m
Square of Astana
160 m
Information verified by owner
Customer traffic and business hours
09:00Usually moderately busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
55 reviews
January 8
The real situation: We spent 2 hours in a queue (they serve 1-2 people in a window per hour) and heard: you need to contact technical support, we cannot resolve the issue. We contacted tech support, where we found out that we had the wrong middle name in their database. We were told to go to the bank. We came to the bank, spent an hour in line, and heard go to the PSC. There's nothing we can do.
A curtain.
If you have nothing better to do in life, open accounts in this bank. Any petty problem results in a waste of a lot of time.
See original · Русский
March 9
We have been here several times. The staff is friendly and helpful in everything. The queues can be long, but you can come in the afternoon on weekdays and get the service quickly. There is a toilet and cooler.
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January 6
I fell for the rating. I came to issue a card on January 6, having found out the package of documents at the bank's call center. The on-site managers assured that starting from the new year, all cards will be issued through a financial monitoring check after 7 working days, and they requested documents that were clearly not required (registration in a rented apartment). In another branch (a 15-minute walk), the card was opened day after day without any problems or hassle. From which I conclude that this is the arbitrariness of managers.
See original · Русский