The work and attitude of the staff is respected!
I have never seen such an approach to clients before.
Manager ~Makosh is always in touch - helps, prompts, goes to a meeting.
I'm from Russia, I opened a bank card here while I was on a business trip.
There were some difficulties, but thanks to the manager's work, everything went smoothly!
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Ilya Smirnov
Level 3 Local Expert
November 24, 2024
I do not recommend opening this bank under any pretext. He opened an account, replenished it with $ 2,000 and the bank blocked all transactions and the cabinet, asked for documents on the origin of funds.
The transfer amount speaks for itself, I planned to place up to $100,000 in this bank as part of asset diversification. It's very good that they showed themselves right away. They check the documents as they want, without clear wording, immediately provided a certificate from the place of work, eventually returned 5 days later and asked for similar documents.
In general, if you have any amount more than $ 1,000, bypass the bank, the official deadline for reviewing the unlock is 1-3 months
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ксения блыщик
Level 2 Local Expert
March 28
A convenient card in the Freedom Bank. Both debit and deposit cards. I share expenses and savings, and interest is charged on the balance of the deposit account. Well, you get cashback on purchases, which is also a plus.
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Дмитрий
Level 17 Local Expert
September 30, 2024
We came across qualified specialists. We quickly helped with the chosen service. The girl operator even consulted remotely on WhatsApp.
Only positive emotions remained.
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Анатолий Зуенко
Level 12 Local Expert
February 19
Very qualified staff! Especially the girl Akmaral in the first precinct. The charm itself!!!
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more107
Level 13 Local Expert
October 12, 2024
Very cool managers, they will tell you everything, show you, explain, help you where it is not clear. And in general, the service is at a high level, keep it up..
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Ришат А.
Level 10 Local Expert
March 29
The devices are new, the respesn is operational, and the bonuses are good.
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Жазира Бекенова
Level 6 Local Expert
August 9, 2024
The application is not clear at all.. They don't give me a loan, although I don't have any loans at all.. I can't get through to the sub myself.. Although the new bank, and the condition is zero
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Виктория Л.
Level 15 Local Expert
January 30
The service is fast, the office is clean and modern. The staff is friendly.
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Виктория Орлова
Level 6 Local Expert
June 8, 2023
Great branch! I made out a card here! I would like to express my special gratitude to the manager Darkhan Konirova! A very competent and competent employee! When opening a card and a deposit account, she told me in great detail about the bank's tariffs and about various banking products that I could use. Also, I needed to prepare certificates from the bank in English, for the embassy, Darkhan prepared everything on the day of the appeal! Incredibly sensitive, responsive, specialist! She speaks English very well, is well versed in all banking products, answered all my questions in detail! Thanks!
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Тамара щ.
Level 10 Local Expert
December 7, 2023
The bank is good, responsive staff, all issues are quickly resolved, after opening an account, the manager informs about new interesting deposit offers
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Денис
Level 3 Local Expert
November 23, 2022
11/22/22 I went to the bank to withdraw cash dollars. Initially, the dollars were in the account at the Center Credit bank. I did not receive them at the BCC because there were no new bills available. I came to freedom bank in this branch and before transferring the currency, I asked three employees if there would be a commission for withdrawing cash or not, and they all told me that there was no commission. I transferred $ 1100 to the account, but it was not possible to withdraw it immediately, because the card was not activated. 2 female managers in the hall suggested that I go to the nearest ATM and withdraw at least 1000 tenge to activate the card, but they did not say that I would pay a commission for this operation of 1500 tenge!!! Which I did. As it turned out, when withdrawing dollars from the account, I was charged a commission of 1.5%, which is $ 16.5, while voicing about the commission after the transaction. I understand that making such mistakes is also my fault that I did not study the tariff on the card. But I came to the bank and worked with the employees of this bank, who, as it turned out, are completely incompetent. The fact that I was charged a commission of 1,500 tenge by the bank's employees did not explain to me what exactly. I figured it out myself at home by opening the tariff on the card. As a result, I just lost 9,000 tenge. I do not advise anyone to ask anything about the products of this bank from its employees, it is better to study everything yourself before doing any operations.
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Антон Александрович
Level 6 Local Expert
January 15
I issued the card quickly.
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Е
Level 22 Local Expert
June 16, 2024
Nice office, in the new Aktau district, there are no people. Russians are given a nameless card for 30 thousand TNG
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Anonymous review
October 29, 2022
10.10.22 at the branch of your bank in Aktau, microdistrict 17, 22, I applied for the issuance of a deposit card with receipt in the same branch. The card was issued with a long delay and was mistakenly sent to the city of Shymkent, it became known on 22.10.22. On 27.10.22, no one knows where the card is... By calling the hotline, they say contact the department, the department says we cannot contact the department in Shymkent (from 10/22/2012 they call and write emails - no one answers). Today, on 10/27/22, an employee of the bank (Aktau branch) gave the work phone number to a certain Yana (an employee of the branch in Shymkent) so that I could call on my own and find out what was with the card... No one can give a clear answer about what is with the card and when it will arrive. I wrote an e-mail complaint to the bank on 10/27/2012 - there is no response...
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Владимир Хананов
Level 15 Local Expert
June 16, 2024
Competent specialists. We helped to open a bank account promptly.
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КРАЙТОРГСЕРВИС
Level 9 Local Expert
May 13, 2024
It is located in a residential area of the city, works like all banks on working days
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лариса с.
Level 7 Local Expert
November 8, 2024
Good and fast service
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Нури Рскалиев
Level 5 Local Expert
August 24, 2024
Polite and friendly managers.
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РУСТЕМ Х.
Level 13 Local Expert
April 11
It's convenient, and issues are resolved promptly.
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Наргиз Т.
Level 11 Local Expert
July 17, 2023
I like it , they serve you promptly and competently . I recommend
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aslan ospanov
Level 13 Local Expert
July 13, 2024
A good bank has a lot of products
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Ника Ли
Level 11 Local Expert
October 1, 2023
Excellent bank, the interest is not very large than in the Caspian Sea)
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Mike N
Level 9 Local Expert
December 3, 2022
For Russians, the only bank where you can get fully functioning cards and SWIFT transfers outside of Kazazstan