I came to the bank from another city to update my passport data. It is worth noting that the entrance to the institution is from the courtyard (or from the side), but I quickly figured it out, although I was there for the first time. The queue management system in this bank is quite unusual, but I figured it out and my ticket was the first in the queue. To be fair, it's worth noting that I arrived on Friday afternoon/ The whole procedure took 3-4 minutes, and the specialist also presented a paper copy of my passport, it seems to be a trifle, but it's nice. Overall, the visit left a pleasant impression.
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Вика Самуйлова
Level 2 Local Expert
November 1, 2024
I started calling from 12:00 to 15:00 and never got through... The most interesting thing is that the phone is being hung up. I doubt very much that such a little-known bank receives such a huge number of calls that it is simply impossible to pick up the phone in 3 hours!!!!!
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Андрей С
Level 6 Local Expert
October 11, 2024
It's something, not only did he serve 40 minutes. So they also wanted to withdraw 2% of their money for sure. It's not a pity, but if you had done everything yourself and brought it, instead of me sitting waiting, then you should get it at the cash register. And pay money for it.
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Эдуард Пшевальский
Level 6 Local Expert
March 30, 2024
A good bank, well-understood staff explain everything well and help customers understand and clarify everything on applications for people of retirement age. Thank you for success and good mood
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arktosplus
Level 7 Local Expert
July 26, 2024
I can't put into words, the negative and only, you can't wait to sit in the operating room for 40 minutes or more, workers sit and do not move, 1 out of 4 takes, I don't advise anyone, I got to them 15.39
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Светлана Алещенко
Level 7 Local Expert
December 27, 2024
The worst bank is done, no one picks up the phone for an hour, music is playing, then a sluggish specialist who just mumbles to himself.I will never apply to this DVBRAB bank.I DON'T RECOMMEND IT.
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Михаил Ш.
Level 5 Local Expert
October 2, 2024
It is impossible to call the operator, I got through an hour later, my call was queued, it is not known how it is in the queue, music has been playing in the speaker for 20 minutes... Who will refund my money for 20 minutes of waiting????
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Матвей Л.
Level 3 Local Expert
August 29, 2024
There are no advantages. There is one bank, one ATM. There is no interruption, the site is not optimized, it is very laggy.I do not recommend it!!!
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Мишка барн
Level 14 Local Expert
August 8, 2024
My opinion about this Bank is that there are many hidden points in the loan!
I advise you not to contact this bank.
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Дима Иванов
Level 7 Local Expert
November 19, 2023
Polite staff, quickly solved and explained all the issues in detail, the waiting room, although small, but there were enough seats for everyone to wait
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Галина
Level 6 Local Expert
April 25, 2023
A good bank. Friendly service. Favorable conditions for the registration of a pension bank card. Quick paperwork. There is practically no queue. The employees explain all the terms of the contract in detail and clearly.
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Наталья Д.
Level 2 Local Expert
November 29, 2023
Polite service. A detailed explanation of all the points of interest. A small but clean and warm waiting room.
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Игорь Тимощенко
Level 17 Local Expert
December 14, 2022
A very wonderful and excellent Bank!!You can contact the specialists of this bank with any financial question, wonderful people work there, real professionals in their field!!All the best and lots of money)))
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Ольга Балаканова
Level 11 Local Expert
August 16, 2023
I borrowed a laptop. I'm crying on Frunze. The cashiers are always polite, and they treat me as a customer with respect. The waiting time is minimal.
One thing is not very good: the first SMS came about the payment, and now it is not, although they promised that they would constantly inform in Viber.
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Яна Томилина
Level 7 Local Expert
August 17, 2023
Everything is fine in the cash register area, I can't say anything bad, but in the specialist department, to be honest, things are different. Very slow customer service, first you need to sit in line, and then for a long time at the employee. I was making out a salary card for a very long time, I definitely sat there for two hours.
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Zh M
Level 7 Local Expert
December 18, 2024
The bank categorically does not want to communicate with customers by phone
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игорь б.
Level 4 Local Expert
November 1, 2024
It's terrible ..... I've been calling all day, no one picks up the phone
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Алла Рулёва
Level 5 Local Expert
March 10, 2024
When there was a Moscow-Minsk bank, it was very good, now I can't say that I would cooperate with them
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Наталья Дан-а
Level 14 Local Expert
October 8, 2024
Quickly. Comfortable. Nearby.
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влад Рождения
Level 9 Local Expert
October 15, 2024
There is no answer to the phones. They do not update and
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Виталий Гончаренко
Level 20 Local Expert
December 18, 2023
A bank aimed at working with the public. Currency and money transactions, loans, and other services
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Аркадич88
Level 7 Local Expert
February 10, 2023
And how it is possible to treat customers in this area in such a way, it does not even fit into my head. Having come for my due payment for a not very pleasant reason and being the only person in the queue, I stayed there for about an hour. Most of the employees, namely customer service specialists, were stubbornly busy with something. Of the 4 employees, only one was receiving, and it was clear that they had absolutely nowhere to hurry and nothing to do. If you have nothing to spend at least an hour of your life on, I recommend it!
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Сергей А.
Level 10 Local Expert
April 17, 2024
There is little parking space, for some reason it is not provided.
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Мехова Елена
Level 6 Local Expert
June 19, 2023
The professionalism of the staff, the absence of queues, proximity to home - be the best!
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алла рулёва
Level 7 Local Expert
February 9, 2022
This is not even a bad bank, the service is 5. The operators are always friendly, they will explain everything that is not clear and their currency exchange rate is almost the best in the city
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Елена А
Level 4 Local Expert
March 15, 2022
A rude woman. The queue was waiting for half an hour, it refused service. And I went to lunch. I could have warned her in advance, I didn't see her schedule from the hallway. And I also ran to pay the loan at my lunch, and I just dreamed of such a lunch to stand in the bank and run to work😬
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Игорь Желанный
Level 7 Local Expert
September 29, 2021
They work with individuals up to 19. That's just the entrance to the bank from the left side, if you stand facing the bank. For each operation, you need a coupon or ask in the operating room to be redirected. A statement on the closure of the loan must be ordered by phone and then they will tell you the day by which it will be ready. And the certificate of full closure of the loan is paid.
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гера корсак
Level 5 Local Expert
August 7, 2023
a very good bank with good conditions and loans
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шумило Валерий
Level 11 Local Expert
August 21, 2023
An inconvenient bank is its location and parking lot.
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Владимир Алексеев
Level 30 Local Expert
November 6, 2022
A bank as a bank often has a lot of people and few specialists in the customer service department..
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Олеся
Level 5 Local Expert
December 5, 2020
The service is disgusting. For the first time I see that it is necessary to knock out a coupon for each operation-this is once, having come with a sister, brother, husband, son, at the trick of a specialist, it turns out that you do not have the right to perform the next operation, i.e. the sister changed one currency when she gave her money to exchange another currency, the specialist brazenly called the next client Having said to go knock out the coupon again, secondly, having failed to receive funds during the exchange, specialist L. Osipova immediately calls the next one, i.e. you do not have the opportunity to recalculate the money near the window. Teach this specialist how to work.When asked to give a complaint book, there was a refusal-that's three.I sent the complaint by e-mail, I hope measures will be taken.
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Артём Абрамов
Level 7 Local Expert
September 5, 2023
With a salary of 2000, they did not give 5000 on credit
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Андрей Булко
Level 9 Local Expert
May 28, 2023
The loan is given without problems, but with high interest rates
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Татьяна Т
Level 2 Local Expert
June 13, 2022
Terrible bank, I do not recommend it., Bureaucracy, negative impression of service, complete chaos.
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мария задора
Level 11 Local Expert
April 26, 2022
Friendly service, exchange rates always match the website on the Internet
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Unknown_Fox
Level 13 Local Expert
June 10, 2024
The service area is clearly asking for repairs.
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Юлия Смаргун
Level 7 Local Expert
April 17, 2023
Bank as a bank, good service
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Юлия Ленько
Level 6 Local Expert
August 27, 2021
My servicing bank is very satisfied with the service, perhaps one of the best in the city
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Alexandr Zenkov
Level 7 Local Expert
October 23, 2021
I helped out the bank in a difficult moment when the others almost sent it, but they did everything clearly and quickly in an hour and a half they issued a mercy)
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madcat MaD
Level 10 Local Expert
January 1, 2020
Attentive staff. Everything will be clearly explained and prompted. Electronic queue. Pleasant environment. A great bank.
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ОКСАНА СЕНЧИЛО
Level 6 Local Expert
August 21, 2020
I liked the bank, the consultants are very polite, offer a lot of interesting offers, clearly explain their conditions, the percentage is acceptable, I will continue to cooperate with him.
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Татьяна Данилюк
Level 5 Local Expert
November 30, 2022
The best bank in the city!
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Алия Юркевич
Level 4 Local Expert
May 23, 2022
There was Minsk-Moscow, it was cooler, today it has become somewhat weak
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Ольга Б
Level 12 Local Expert
December 13, 2021
Good bank, fast service, no queues!!!
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Анатолий Н
Level 11 Local Expert
August 4, 2021
Bank. Currency exchange, settlement operations. They work with individuals and legal entities.
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Светлана Терещенко
Level 11 Local Expert
December 5, 2022
Good service
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Wiaczaslaw
Level 11 Local Expert
January 5, 2022
there is no parking space, it is very inconvenient.
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Ольга Лукьянова
Level 7 Local Expert
February 6, 2020
It's nice to be there only when there aren't a lot of people there.Not enough space