Bank Rbk
30 reviews
January 17
Good afternoon, all employees who are proficient in their field, especially thank you to menenger Asel, the service is 100% clear, quickly explained, and thank you very much. 😘
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February 14
They refused to issue a debit card. As the consultant said, because of the Russian citizenship..... I was born and lived in Kazakhstan for 20 years, and I believe that the CIS countries are fraternal nations. Bank management, do you think that Russian citizens are not worthy of being your customers??????
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October 29, 2024
Friendly and competent staff, respectful attitude towards customers, waiting in line does not take a long time. I personally had a good impression after visiting the bank.
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March 6
The interfaces and the client bank are very inconvenient. It constantly does not load correctly and freezes, the strictest regulatory requirements, everything is very long, inconvenient and does not work properly.
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October 14, 2024
I took out a loan for 10 years secured
by an apartment. I paid without delay for 8.5 years. In September, she repaid it ahead of schedule. I still can't withdraw the deposit. Then they will give the original documents, they will forget to give the bank's letter about the withdrawal of the deposit. The letter will be given, the power of attorney will be forgotten. The power of attorney will give the letter is made up with errors. We fixed the errors today. I'll go to the PSC again tomorrow. I hope they will accept it. RBC Bank on Saraishik, Astana. I put 1 out of 10 points
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August 1, 2024
Hello!I applied to your bank for the first time, I am writing a negative review, I contacted Alisher's manager on July 25.Saraishik 11, waited a week for a response to my request, until she called and asked for an answer, what kind of managers do you have?they pour water in their own defense that they cannot get through, etc., I read the reviews and by my example, I want to note that you should not contact this bank, because employees do not work with their clients from the word at all.I am sorry for the time spent, I will not recommend this bank to anyone, because of the negligent attitude and inaction on the part of the employees.
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January 28
I would like to thank the Managers of the Legal Department, Saltanat and Aigerim, for their professionalism, competence, and respectful attitude towards clients.
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1
March 18, 2023
A good bank with its pros and cons, courteous tactful service, a delightfully pleasant and cozy atmosphere, I don't want to leave right away. Experts try to solve any issue
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April 27, 2024
Probably the worst bank I've ever used. That support, that personal visit are nothing but negative emotions. It seems that employees are specially taking courses on toxicity.
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1
1
March 4, 2024
I don't even know what to write, I took out a loan, the interest is crazy. Why, you may say, I gave them a 4-star rating, is because it is the only bank that has approved a loan to me.
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February 27
Fast, polite, convenient
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November 16, 2024
They refused to transfer a private person abroad.
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January 24
A very good bank.
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May 20, 2023
Employees, quick decision, understanding and reactively accepted problem solving, everything is super. RBC Bank is the RIGHT bank💪👆💯
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March 19, 2024
Good department, thanks to the manager Nurgul 3 window
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January 23, 2024
The cards are expensive for dear Russians
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October 7, 2022
This is not the place for foreigners to open a card. They want 450,000 tenge for issuing a card + I didn't listen to anything else
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4
January 9, 2023
It's a horror that no issue can be solved at all. Some employees say one thing. Other other
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1
May 17, 2022
I came from Russia to make a card at this bank. We set conditions for 50,000 tenge per month of service, the issue of the card for 10 days.
I went to another bank (I won't name it) and made a card in 10 minutes with a service of 1500 tenge per year.
I wish the management good luck with such bestial conditions.
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11
April 4, 2024
A great bank
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September 17, 2022
Good department, friendly staff, no queues
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1
February 6, 2020
I liked the department, the staff is good, I came almost to close and the girl opened the account very quickly and solved all the issues! I managed everything and was satisfied
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3
October 8, 2021
Unfortunately, a very unpleasant situation came out with the consultant of RBC Bank
I gave false information!
He just cheated.
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4
March 26, 2023
They are trying to cash in on non-residents, commissions and courses are very bad.
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November 25, 2023
Excellent service!
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October 26, 2021
I contacted them a few years ago.
They are fast, "7-20-25" in 3-5 days, and not a month like others.
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2
June 9, 2022
This is some kind of horror, I can't connect the mobile app for a week
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3
February 18, 2020
Excellent bank, excellent service
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2
February 3, 2020
Excellent service
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3
January 6, 2020
Excellent staff
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3