One of the most customer-oriented banks. And not only in Bobruisk.
Due to the specifics of my work, I often contact this bank and always receive top-level service. Employees always meet the customer halfway, solve all issues very quickly. Special thanks to Irina Karpitskaya, Head of the Central Bank in Bobruisk, for her high professionalism, professional literacy and the ability to quickly and accurately solve customer problems. Definitely worth choosing this bank!
See original · Русский
1
Show business's response
Олег М
Level 2 Local Expert
September 28, 2023
By coincidence, I had to issue a loan. On the advice, we turned to the RRB Bank in Bobruisk. Everyone approved. But when I signed the loan documents, I was obliged to use the "PERSONAL ASSISTANT" service. Cost 500 rubles. As the specialist said, the loan is not issued without it. THAT IT IS MANDATORY!!! As a result, it turned out that this service is voluntary!!! Almost 3 months ago, I contacted the "personal assistant" hotline to terminate the contract with them and returned all the money, where they replied that they would call me back. No one called back.Today I applied again, but there the specialists hang up the phone and as they said, they are not doing this. As a result, a loan was issued with this service, which also drips interest. That's the service in this department. And what about the decree of A.G. Lukashenko? If they don't call back tomorrow, I will write to the NBRB!
See original · Русский
1
Show business's response
Инна Маркевич
Level 5 Local Expert
November 11, 2024
The bank's employees work well and helped in solving issues
See original · Русский
1
Show business's response
Светлана Смирнова
Level 4 Local Expert
February 27, 2024
The operator is on the phone during customer service, talking about family problems.
See original · Русский
Show business's response
Подготовка к.
Level 2 Local Expert
June 6, 2022
I live abroad, for many years I have been regularly sending money through the Golden Crown system, there have never been any problems. In recent months, my mother has been contacting the bank to receive my transfer. EMPLOYEES do what they want! Money is given out in the currency in which it is beneficial for them to make the BANK WORK UNILATERALLY. THEY GIVE OUT MONEY AT A REDUCED EXCHANGE RATE, THEY DO NOT GIVE OUT THE CURRENCY OF THE SHIPMENT! I clarified the information on the hotline, the communication is unfriendly, the questions are not answered, referring to the bank's management. The exchange rate of the national bank and the RRB differ, as a result, the loss of money is significant. I intend to file a complaint with a higher authority. I do not recommend the bank, because of unfair treatment. Losses from transfers over 100 bel.rubles
See original
Show business's response
ЛюдМила Н.
Level 19 Local Expert
July 10, 2023
Excellent specialists, they work quickly and accurately, there are practically no queues...
See original · Русский
2
Show business's response
Павел Габрусь
Level 20 Local Expert
July 31, 2023
The branch is small, located near the central market. Good currency exchange rates.
See original · Русский
Show business's response
Александр Нижник
Level 2 Local Expert
January 15, 2023
A great bank
Great staff
Keep it up
See original · Русский
Show business's response
Гена К.
Level 12 Local Expert
January 2, 2020
Very friendly employees, qualified consultants, the head of the department is one of the best professionals in his field whom I have ever met.
See original
4
Лола Тишкова
Level 4 Local Expert
July 2, 2022
The meaning of the bank in Bobruisk , if it is not possible to receive a transfer of the golden crown
See original
1
Show business's response
Анастасия Беляцкая
Level 3 Local Expert
February 15, 2020
High-quality service, my husband applied to many banks, but this is the only bank that helped us a lot with money, for which a very big, huge thank you
See original
3
Наталья Бабаева
Level 4 Local Expert
July 26, 2020
Fast service, favorable conditions and competent specialists!
See original
Владимир И.
Level 4 Local Expert
September 16, 2019
Favorable loans, fast service, excellent staff
See original
5
Толик Бурдь
Level 15 Local Expert
April 20, 2020
Almost always the best exchange and conversion rate
See original
Александр Меньщиков
Level 9 Local Expert
August 30, 2022
My bank.
See original
Show business's response
Славик К.
Level 2 Local Expert
June 26, 2020
I recommend this bank, I am a client of this bank I recommend
See original
светлана к.
Level 8 Local Expert
October 5, 2019
Excellent service, everything is clearly and easily explained
See original
5
3
Бульбаш.
Level 4 Local Expert
February 24, 2020
A good bank.This is not the first time we have applied.