Good afternoon. The first impression, as well as the visit, was wonderful. A pleasant and polite receptionist contacted me by phone, answered all my questions, even more than enough. She told me about the -50% share. She signed me up for the first procedure, explained and clearly showed me on the video how to find a salon. The master is a pleasant girl, courteous, careful in her work, correctly told about this procedure and did her job. She signed me up for a repeat procedure and said that the administrator would contact me anyway to confirm the recording. I liked.
And now, the second impression. It's time to repeat the procedure..
No one contacted, well, okay, the record is there. I texted the girl who contacted me for the first time. Silence.. well, you never know, a personal phone and a person has a day off, I thought when I did not receive an answer. I went to the appointed time. I sat under the office for 20 minutes, called the number indicated on the door. Not available..
She left angry, regretting the lost time, spoiled mood and money spent on the road. I live on the outskirts and it took two hours to get there and back.
Of course they read my SMS, but unfortunately they didn't answer anything.
If you want to spoil your day, then be sure to visit this place.
My wishes to the owners... In times of crisis, when organizing promotions to attract customers, be clearer in your work and more efficient. I'm sure I wasn't the only one. You will not avoid the outflow of new customers who expected long-term cooperation. Sincerely, Anastasia.