Moderate place, not the same as it used to be in the beginning. Prices high and kitchen is a middle class
Анжелика Корнилова
Level 8 Local Expert
January 11
We really love German restaurants, so we decided to visit this place. They meet you at the counter downstairs, but no one greets you, zero attention! We went up to the 2nd floor ourselves, walked around, chose the tables ourselves, none of the staff came up! We sat down where we decided , we are waiting , after 5 minutes the waiter came up asking if we are ready to place an order) Come on kamon, guys! What an attitude! We made an online order at the restaurant, we sorted out the ingredients of the dishes ourselves. THE WAITERS AND THE ADMINISTRATION ARE EXTREMELY UNINTERESTED IN HELPING THE GUEST! We did it ourselves, we sat down, we study the menu ourselves, we make the order ourselves! AS A RESULT: THERE IS A 10% TIP IN THE RECEIPT, NO INTEREST IN THE GUEST.
I UNDERSTAND THAT IN KAZAKHSTAN, A 10% COMMISSION IS ALMOST EVERYWHERE AND THIS IS THE NORM, BUT YOU WILL RARELY FIND SUCH AN ATTITUDE, A GUEST IS NOT WELCOME HERE, THE STAFF IS SO SURE! WELL, THE CUISINE IS GOOD, EXPENSIVE IN A EUROPEAN WAY. RESPECT TO THE COOK
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Руфат Бикбаев
Level 2 Local Expert
January 15
One of the best establishments in Atyrau. He has been keeping the quality of service, food, and drinks at the highest level for so many years. There are no complaints. The only thing is that the restaurant has turned into a tate/agashka.