I don't like the attitude towards customers. Firstly, there are consultants who directly pester you and are interested in the operations that you want to carry out while you are standing in line. I don't really like that. secondly, the service is incredibly slow. even with a small queue. during rush hour, one cash register is almost always open, and then other employees can come to the employee at this cash register, talk, and then no one worked until I made a remark :) everything is very sad, and this is the central bank of the city
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Владимир Удановский
Level 9 Local Expert
September 8, 2024
A large bank has many workplaces where they will always prompt the necessary information and carry out one or another necessary banking operation. Friendly and responsive staff
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Оксана С.
Level 3 Local Expert
September 14, 2024
Today I paid for my daughter's studies through maternity capital, I was satisfied with my communication with Radevich (it seems to be the name of the chief specialist) Thank you very much for your attentiveness and kindness
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Денис В.
Level 5 Local Expert
July 22, 2024
The service is not possible for a long time, people seem to be sleeping at their workplaces, the feeling that everything is being done deliberately slowly, your position in the queue does not advance without going to the head. They take on services that they cannot or do not know how to arrange, the total waiting time for the operation took 1 hour. I have always been wary of Belarusbank, now I will definitely avoid it. + 1 point for embroidery
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Женя С.
Level 4 Local Expert
February 12
The work is done at a snail's pace, the workers are irritable, dirty. The consultant is not in place, you are waiting for him, he comes only in half an hour.
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Юлия Геращенко
Level 6 Local Expert
October 13, 2024
There are always very long queues, not enough space, one plus is the location.
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Жанна Бабич
Level 8 Local Expert
January 13, 2024
Of course, the employees are trying, but the city center has a very large flow of customers. On the plus side, in order not to stand in line for hours, you can make an appointment for a certain time in advance.
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Янина П.
Level 9 Local Expert
August 23, 2024
Everything is done promptly, the room is spacious.
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Максим К.
Level 5 Local Expert
May 23, 2024
a couple of people, and I've been waiting for 25 minutes already, new people come and go, but my coupon number has not been called
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J. Lapsa
Level 13 Local Expert
March 14, 2024
Queues are average. The staff is 50/50. Someone is friendly and immediately ready to help, while someone is rude and looks askance.
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Татьяна Кишкович
Level 3 Local Expert
January 20, 2022
A good bank. Competent and responsive employees. I want to thank Kovalchuk Yana Viktorovna, who helped me solve my problem. She is a very attentive, polite and competent employee. Thanks a lot to her.
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Алеся
Level 14 Local Expert
November 23, 2021
I have been going to this bank for several years, it is fast and convenient to make payments in the information kiosk, replenish the card, and competent specialists will tell you which card is better to purchase, and help you figure out the applications
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янушан
Level 8 Local Expert
May 28, 2022
A nice, cozy room.The service is fast.The consultants are competent, they will always prompt and help.I have been serving in this bank for more than 20 years and I am grateful to everyone.
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Ирина
Level 7 Local Expert
December 5, 2024
The queues are terrible
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Ренат Азаренков
Level 7 Local Expert
November 13, 2021
A decent bank branch, responsive staff. They will help everyone , the bank's work is quite fast , they solve all issues, they will always help even with the most difficult problems. I recommend
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Сергей Гапоненко
Level 8 Local Expert
August 17, 2023
High-quality service, individual approach to each client!
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Irina
Level 5 Local Expert
August 31, 2021
An ordinary bank branch with a familiar environment. Queues are not uncommon. There are ATMs and information kiosks inside and outside, a separate cash desk for currency exchange. Friendly and helpful consultants.
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Женя
Level 8 Local Expert
January 29, 2023
The most ordinary bank, though I didn't really like the staff, he was very slow and rude
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Наташа Фурсова
Level 8 Local Expert
December 3, 2022
The staff is always very polite, they will consult and answer all questions.
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Марго
Level 7 Local Expert
May 15, 2024
The bank is located in the city center, but there are problems with the ATM. Sometimes there is no money, sometimes it does not work....
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иван
Level 8 Local Expert
September 1, 2022
The attitude is good, there is a large crowd of people and naturally you just have to stand, there are no places to sit down, the attitude of the staff is excellent.
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Людмила И.
Level 4 Local Expert
October 2, 2023
Excellent bank, fast, professional
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Crazy F.
Level 3 Local Expert
September 24, 2021
Organization of customer reception at a low level. Basically, everyone has lunch from 13.00 to 14.00, and most employees also have lunch at the bank at the same time. Is it really impossible to provide lunch to employees at other times so that they can serve customers during their lunch?
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Андрей Аксенов
Level 10 Local Expert
July 14, 2022
A good bank branch. There are many ATMs and information kiosks. Friendly staff.
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Vyacheslav Shalman
Level 10 Local Expert
November 9, 2021
A good branch of Belarusbank, the staff is polite and competent, sometimes there are queues, but where without them.
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Alex Vasilenok
Level 8 Local Expert
April 4, 2023
There is an ATM inside where you can put money on a card.
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Виктор Леонидович
Level 5 Local Expert
May 1, 2022
Everything is OK, the experts will tell you everything, show you, teach you, thank you
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Дмитрий Будкевич
Level 27 Local Expert
May 19, 2023
Convenient location
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ВрЕдНыЙ Пупс
Level 11 Local Expert
July 28, 2022
You can sit in the queues of this bank for a whole day. Very slow service.
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Ира Ф.
Level 9 Local Expert
November 17, 2021
The consultants are doing well, they are trying. But the queues after working hours are long!
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Магистр
Level 15 Local Expert
June 26, 2021
A normal institution, the room is small for the city center
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Ульяна Шевцова
Level 8 Local Expert
July 4, 2023
a good bank
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Anonymous review
July 13, 2020
You sit in line for an awfully long time, skip your number, it's easy .....
The sound on the screen leaves much to be desired, it feels like it's at a minimum
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petra-48
Level 7 Local Expert
January 8, 2020
Conveniently located. A good exchange rate. Everything is clear and fast.
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Тарасова Ольга Анатольевна
Level 14 Local Expert
August 8, 2022
No questions, keep it up
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Anonymous review
April 19, 2021
Payments can be made through an ATM. There are consultants.
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Виктор Т.
Level 3 Local Expert
January 17, 2020
It 's better not to go ...queues and the exchange rate are the lowest in the city
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Светлана Садовникова
Level 10 Local Expert
February 15, 2020
There are information kiosks, a consultant, everything is OK