I thank the employee Lilia (in the credit department) for the quality of the work performed. A polite and competent employee. She suggested how to get a loan easier and helped with insurance. A very nice girl
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Вера Шабуневич
Level 3 Local Expert
November 22, 2024
I visited this branch of the bank today. I spent 2 hours there just to open an account. The operator had a very long conversation with the client on issues unrelated to the bank's service. Probably out of the kindness of my heart. Then it was even worse. People began to come by appointment, which no one warned about. Then the windows were closed for a break. The bank employee herself constantly consulted with the head of the department on the simplest issues. It was impossible to avoid a relationship with this bank, because credit money comes there. This is such a trap in the form of Belarusbank branches .
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Алина Жак
Level 3 Local Expert
June 17, 2024
There are no questions about the bank's staff, but the information kiosks are some kind of horror.
There are 3 information kiosks inside the bank, 1 outside. So the one who is outside can spoil the mood well or even make you turn gray, as he can take bills, and then at some point write on the screen about their worthlessness and contact a consultant (on weekends the bank is closed, respectively, and there is no consultant). As for the information kiosks inside, it is not the first time that one of them chews bills (the one that stands alone and closer to the exit). I did not think that such a situation would turn out, I went to the bank to quickly put money on the card, but it was not there. The bill did not arrive on the card, the information kiosk just took it, but did not credit it. Due to the fact that it took a lot of time to solve the problem, I did not have time to record.
The result: the application is written, time is spent, the mood is spoiled
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Мирон Солодуха
Level 5 Local Expert
September 29, 2024
I like a good bank. It's good that when it's closed, at least they leave ATMs. It's cool that it's been slightly updated this year.
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Антон Москалевич
Level 3 Local Expert
December 10, 2024
The information kiosk outside never accepts my card, and the staff is even worse, they refused to change the change, they said go sort at home, and then come
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Yana Karambolik
Level 11 Local Expert
January 6, 2024
The department is pleasant, there is a lot of space, an electronic queue. The girl in the window suggested how to do the operation I need faster, cheaper. Although it was Friday afternoon, there were surprisingly no people! Excellent 👍
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Мария Красова
Level 3 Local Expert
October 2, 2024
the service is disgusting, low speed, with a small number of people, I've been sitting for an hour and only 5 in line... learn how to work
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Александр Минск
Level 11 Local Expert
December 17, 2024
The staff is quite friendly. I visited the RCC several times in the evening after work, there was practically no queue. It was either the first or the second. Everything is prompt. Come in
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Evgeni Molodtsov
Level 18 Local Expert
December 31, 2024
The worst bank branch I've been to. They are called as they want, not according to the order, and the specialists work very slowly.
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Анастасия Делендик
Level 6 Local Expert
December 1, 2023
I always go to this bank, the staff is friendly, polite, the consultants are very competent and always offer their help.
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Anastasia Pavlova
Level 3 Local Expert
December 15, 2022
I have been serving in this department for 15 years. The waiting time depends on the operation that you need to perform, so it happens that you have to wait for a long time (( Mostly very polite and friendly staff. In September-November 2022, she made payments for construction with her own funds and family capital, and also took advantage of offers of children's insurance and a bank card. Everything was explained and prompted. Special thanks to the consultant who helped with making payments through ifokiosk. In general, I love the Belarusbank mobile app.
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Антон Русских
Level 12 Local Expert
November 6, 2024
Everything is very slow)))
And the characters come right in with laughter, you can burst)
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Роберт Полсон
Level 8 Local Expert
December 13, 2024
polite staff nice room
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Полина Щелкун
Level 5 Local Expert
November 16, 2022
I chose an easy card. As a result, they did not make the same design as they told me when making it. They gave the card away slowly, they didn't open it with me, the card was all scratched. Scratches are visible in the photo. Also, the waiting for the card was more than a week, when registering they said that it would be ready in 3 days. They were also processed slowly last time. The wait was 30 minutes.Infakios does not work all the time. And this is only part of the disadvantages of this department.
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Мария Ляхова
Level 6 Local Expert
April 19, 2023
I'll give you three stars. Infokiosk is one name that is 24 hours. He doesn't work on weekends. Always writes the bill acceptor is full. The ATM itself does not often accept cards, it fails. And at the same time, no one is going to change it.
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Александр Коктыш
Level 3 Local Expert
November 2, 2022
Today I went to the bank to contact the account of the fact that the funds in the info kiosk were not credited (it gave an error), thank you so much for considering it so quickly, they worked quickly and today these funds were returned.
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2А
Level 19 Local Expert
July 9, 2022
Excellent department. Clean, bright room, friendly receptionist. The queue is electronic. Quickly served. Thank you.
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Маша Карамелькина
Level 3 Local Expert
May 3, 2024
Nice and polite staff, there were no queues
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Матвей Мухин
Level 13 Local Expert
June 22, 2024
This is a great place for inspiration
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Андрей Волков
Level 5 Local Expert
November 4, 2023
Often on weekends the terminal with a bill acceptor is crowded and money cannot be put on the card
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Денис Денис
Level 6 Local Expert
April 11, 2024
Any operation takes 30-40 minutes...even the currency....((
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yoz25
Level 7 Local Expert
December 8, 2023
For the most part, you sit in line, but the specialists are all good
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Эльдар Савенков
Level 8 Local Expert
September 11, 2024
Cool
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elis-solnce
Level 8 Local Expert
October 4, 2023
The bank branch is great. Pleasant service.
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Наталья Бурова
Level 4 Local Expert
June 27, 2022
Electronic queue. Apparently there was no one with my operation, they immediately invited Evgenia to a specialist. A very nice girl. They were served quickly. There is an ATM)
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мария прядко
Level 8 Local Expert
November 23, 2023
the info kiosk doesn't work all the time, there are nice people inside
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Людмила
Level 4 Local Expert
May 15, 2023
Sooo slow service.You sit in line for 3 hours, and then you are asked to leave, because the end of the working day
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Алекс Абрамович
Level 9 Local Expert
November 19, 2024
Everything is OK
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Игорь
Level 11 Local Expert
December 3, 2023
Everything is OK...They answer and help with questions ...
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Никитина
Level 9 Local Expert
March 30, 2020
There's always a queue. Everywhere - in the hall, at the information kiosk, and at the ATM on the street. There are always a lot of people , at any time of the day and at any time of the year.
Cashiers work clearly and quickly enough. But this does not save (((( The queue is electronic, it is convenient. Most often there is no consultant in the room to ask which operation to choose. But the complaint book is given out easily. I'm afraid there are more complaints than thanks.
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Сладкий Чай
Level 2 Local Expert
September 23, 2022
Pleasant atmosphere, delicious food and friendly staff
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Minskiu
Level 7 Local Expert
March 30, 2023
From the left bank , the atm is not reliable , it often breaks down and there are no small things , but everything is normal
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Игорь Тельпуховский
Level 6 Local Expert
December 17, 2021
Excellent department , friendly staff, very good service.
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Ирина
Level 2 Local Expert
October 4, 2021
A terrible separation. The queue to receive (pick up a ready-made) card is more than 40 minutes. 2 SPECIALISTS ISSUE CARDS. More than 30 people have passed on other issues. It is sad that I had to contact this department.
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Капач
Level 5 Local Expert
August 25, 2023
It's morning, a crowd of people and only 2 of the 4 windows are working.
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Sergio Makaroni
Level 8 Local Expert
September 11, 2022
The staff is friendly and always willing to help.
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Alex Nagornuy
Level 7 Local Expert
June 22, 2022
Good service. They gave me answers to all my questions.
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Айрин
Level 11 Local Expert
July 11, 2021
Spacious bank branch. An electronic queue that moves quite fast. Competent specialists.
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Наталья Ш.
Level 7 Local Expert
December 24, 2022
There is nothing to do there, useless services that can be obtained from the comfort of home
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Дмитрий Борисик
Level 20 Local Expert
March 3, 2023
Slippery steps. Street ATMs do not always work.
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yul-ka-minsk
Level 11 Local Expert
May 7, 2022
I used the cash in service in the info kiosk, it was not always available.
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Роман Мустафаев
Level 9 Local Expert
July 17, 2022
everything is fine! High-quality service.
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Саша Ромашкин
Level 8 Local Expert
June 19, 2022
The most ordinary bank with not the best product and not the best exchange rate.
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Лена Василевская
Level 4 Local Expert
May 4, 2021
They helped with the payment of academic debts. They suggested how to pay with the lowest commission. Very friendly
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Виктория Луриева
Level 7 Local Expert
March 22, 2021
The most disgusting thing is that there are always queues, there are 3 people in the hall and you will stand looking at the ceiling for an hour!! ERIP terminated , always be ready with problems, then the bill was jammed, then a technical failure, etc. Rating 1 out of 10
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LUDVIKA MOLIBOSHKO
Level 8 Local Expert
November 25, 2021
A good department, a lot of windows, two information kiosks, and most importantly, it works on Saturday.
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Василий Музуров
Level 8 Local Expert
August 12, 2022
It does not look presentable and the work schedule is not very good.
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sanchoys
Level 15 Local Expert
June 6, 2023
I am glad that there is a 24/7 ATM and an information kiosk