A department with a terrible smell and repairs.
We are not talking about security. How does a cashier working with money sit without protection? There is a lot of space at the bottom and above for inadequate people who are willing to do a lot for money. Don't you worry about your employees?
Picking up a client's phone, protecting personal data? Haven't you heard?
Disclose the amount to pay the loan to third parties. There is no privacy.
See original · Русский
Show business's response
Оля Нелль
Level 2 Local Expert
October 18, 2023
Awful. Is it really impossible to answer customer questions in a clear, accessible language. Without flaunting terms and regulations. With any request to issue a card, open an account, make a transfer, etc. you have to pull out answers with ticks. To suggest how it is more convenient, cheaper or more profitable to get this or that service is not fate at all. I leave almost with tears and the feeling that you are an idiot. Today, when asked by a consultant how to transfer money to the Russian Federation, I received a bunch of terms and a story about restrictions, about cards, systems, etc. Just stupidly you can't get away from this bank working in the state budget, you have to.
In a word, in a neighboring bank, I was issued both an account and a virtual card and a transfer by Phone! without any swifts and worlds, in 20 minutes, friendly and comfortable.
BB is a terrible bank!
See original · Русский
3
Show business's response
Александр Князик
Level 5 Local Expert
March 29, 2024
There is always a queue, only one or two windows for citizens work, the only responsive administrators for visitors.