There are huge queues everywhere. There is only one information kiosk with a bill receiver, which makes this branch very inconvenient. Yes, it's very beautiful and atmospheric inside, but the service is slow.
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adam a.
Level 5 Local Expert
October 25, 2024
Queues queues and queues again always have only 2 windows running. There is also a constantly long queue at the information kiosk, by the way, there is only one bill acceptor here....
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1
Khomutov D.
Level 5 Local Expert
September 25, 2023
I would like to share my feedback about the bank with which I had experience of interaction. In general, my experience was positive and I was satisfied with the services provided by this bank.
First of all, I would like to mention the professionalism and friendliness of the bank's employees. Every time I visited their department or talked to them on the phone, I was always greeted with a smile and willingness to help. They were attentive to my questions and promptly solved any problems I encountered.
Secondly, the services provided by this bank were convenient and affordable. I had the opportunity to open an account online, which saved me time and simplified the process. Also, internet banking and the mobile app were intuitive and easy to use, allowing me to easily manage my finances.
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2
любовь данилюк
Level 10 Local Expert
September 16, 2024
Everything is fine. But there are always long queues. The staff is pleasant.
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Dob
Level 16 Local Expert
August 18, 2023
I've read a lot of negative reviews, but I strongly disagree. The staff is qualified and courteous. It works fast. As for the queues, I try not to go during the lunch break of most local clerks, as well as after work during rush hour. Therefore, I never waited more than 20 minutes.
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1
Александра
Level 4 Local Expert
November 5, 2024
Very slowly, I allocated 30 minutes to go to the bank and despite the fact that there were very few people, I did not wait for my turn. Everything is as slow as possible
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Данил К.
Level 2 Local Expert
November 28, 2022
I wanted to open belcard cards. I'm from Russia. There is a 15% commission from the mir card to belcard. Manager Irina refused to open it if there was no official income, came up with a bunch of arguments that I would not open belcard cards from them, Offered to open a visa card, then it turned out that it was possible to issue a belcard. The result is either the manager is lazy, or the bank's conditions are not to open the card without additional purchases
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1
Надежда
Level 6 Local Expert
April 30, 2024
This branch is not for clients. There are one or two cash registers. You'll be sitting for half an hour and it's not a chapel (
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Show business's response
Алина З.
Level 3 Local Expert
March 6, 2023
Terrible attitude towards customers, first they sent it to one cashier, then they told you to go to another, and when I already thought I would get a card, they told me to wait. As a result, I liked more than an hour of my time to pick up a randomly forgotten card
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Igor R.
Level 6 Local Expert
June 10, 2024
As if in a polyclinic, a queue of 6 people goes for half a day, thank you very much ;)
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Show business's response
Lera
Level 30 Local Expert
July 3, 2022
A good bank, excellent staff. The waiting time is fast. I would like to express special gratitude to the specialists Elvira and Natalia, the cashier Julia.
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1
вальдемар фетров
Level 29 Local Expert
November 28, 2022
The bank is like a bank, but I also liked the interior design, it seems to be a loft, but then there is a feeling of respect for culture and history.
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Светлана Григоренко
Level 16 Local Expert
March 7, 2022
my favorite department. it is convenient to wait for your turn on the sofa in the lobby. pleasant employees. a call to the gym. no one is hanging behind their back when performing an operation. well, there are queues because the train station, it's understandable. Keep it up, thanks!
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1
Павел Смышляев
Level 17 Local Expert
June 20, 2022
The long-awaited branch was repaired for a long time, it opened not so long ago. The staff is polite and professional. Nice big compartment.
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Андрей К.
Level 9 Local Expert
September 15, 2023
There are constant wild queues, there are not enough workers, 2 cash desks out of 4 are working
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Юрий Антух
Level 6 Local Expert
August 3, 2022
The most bottomless bank, the expectation is sooooo big. Passability of 1 person in 35 minutes. It's better to close up and don't piss people off, don't take up time
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1
Елена новик
Level 3 Local Expert
December 11, 2022
Very friendly staff, helpful staff
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1
Станислав
Level 22 Local Expert
June 28, 2021
The organization is missing! On June 28, 2021, according to the coupon of a legal entity, I waited from 12.24 to the cashier, 5-6 people were invited at 13.10, ONE cashier worked in the center of Minsk! And TWO employees of the hall are standing with their hands folded! No action was taken for sure after that! Everyone doesn't care, and then they get offended!
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Александр
Level 12 Local Expert
August 23, 2023
Lots of money, friendly service
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Игорь
Level 4 Local Expert
April 30, 2023
Competent consultants. I exchanged money for white. Rubles.
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1
Shati
Level 4 Local Expert
March 4, 2023
I was pleasantly surprised by the service
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Scapegrace
Level 9 Local Expert
August 10, 2021
Opened after renovation, everything is fresh and cultured. Queues, as everywhere in the BB, and even more so at the train station.
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Kumar. M
Level 7 Local Expert
July 14, 2022
It 's been a very long time . The country is the same, the people are the same, the law is the same. For some reason, there is always a lot of debt in any Belarusian bank . They also offer to brazenly go to another exchange.
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Сергей Романов
Level 13 Local Expert
June 30, 2023
There is free Wi-Fi
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Андрей
Level 17 Local Expert
January 21, 2023
Everything is normal, service, terminals, waiting areas...
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Anonymous review
March 23, 2020
The service is good, but the problem is the constant long queues, if in a hurry is not an option.
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1
Илья
Level 3 Local Expert
January 8, 2020
To order a card, you need to sit for an hour and a half!!! Taking into account the small queue . Well, for some reason, all those who come after me go ahead !
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2
Иван Исаченков
Level 7 Local Expert
July 16, 2022
Polite staff
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Name Soname
Level 2 Local Expert
August 26, 2019
If you do not mind your time or you are bored with nothing else to do, then this is just the place where the workers will slowly serve you and make you wait 1 hour, this is at best maybe 2 hours if you are lucky)
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4
1
Ольга Артюхович
Level 16 Local Expert
December 8, 2019
There are very long queues. The service is generally not bad.
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3
Гжегож Бженчишчикевич
Level 4 Local Expert
February 10, 2020
Unqualified staff, courtesy leaves much to be desired.