Belarusbank
91 review
December 2, 2024
I would like to express special gratitude to Olga Nikolaevna Denisenko, Chief Specialist of the Mortgage and concessional lending Department, for prompt, competent and professional lending services. Definitely a man in his place.
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October 30, 2024
We always return to this bank. The service is decent. The window is accepted quickly :) The staff are competent, tactful, and friendly. I have never had to work with a specialist Yulia Mikhailovna, who combines not only the best professional qualities, but also human ones!
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October 4, 2023
The bank's office is located in a transportably accessible location. The room is large enough with an electronic queue, equipped with comfortable sofas-banquettes for visitors. In principle, there are always a lot of visitors (or am I just always so "lucky"?), but there has never been a long wait. Moreover, there are terminals for self-payment and friendly and polite girl consultants who are always ready to help. The main thing (!) is not to be in the bank during the payment period for housing and communal services, when 1 pensioner paralyzes the operation of the payment terminal for a very long time, driving visitors in the queue to frenzy (I desperately shake hands with the consultant girls for their patience and perseverance!). I recommend visiting, but in order not to waste time in the queue, try to choose the time of visiting the bank's office.
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April 3, 2024
I am not a fan of Belarusbank, but I have been to this branch several times and was quickly, efficiently and correctly serviced. Very responsive administrators helped me open Internet banking, the cashier quickly gave me a password card, in general, the attitude of the staff was excellent.
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October 27, 2023
A great bank. Friendly staff, quality service. There is an ATM that has been modernized. It is possible to use the infokiosk. If there are questions, then everything is solved very quickly. Thank you very much to the administration of the bank and its employees for their professionalism.
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February 27, 2024
After the reconstruction, I do not like it, they try to carry out maintenance in information kiosks, the cash desks have made no mystery open, even if they quietly asked, the whole bank hears the answer through the speakerphone. Of course, it's clean and tidy. Girls administrators help people so that there is no queue. Now the neighboring bank is temporarily closed, so there are a lot of pensioners in this branch during the period of payment and receipt of pensions, a lot
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December 4, 2024
The bank is just great.Customer service is excellent.Unfortunately, I do not know the name of the consultant who is on the floor.I am addressing her, thank you.
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June 10, 2024
I really liked the service at the bank, the staff is friendly. They offer good services, accessible and unobtrusive
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August 29, 2024
The staff is always ready to help. There is a 24-hour CASH-IN ATM in a separate indoor area. The only disadvantage is the lack of such a large branch, the number of cash registers
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May 6, 2023
The branch is near my house. I go often. The staff is pleased with their attention, it's nice to come in, you always get a smile in return (hello to the girls from the reception at the entrance). If there is no influx of customers, then the service is very fast. The compartment is renovated, still fresh, pleasant. Three payment terminals and an ATM. Everything is working
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November 19, 2023
In general, the atmosphere in the bank is friendly. Individual specialists cannot calculate the average salary for obtaining a Magnet card. You explain how much you get on your hands, then you went somewhere and confirmed what I said. It all took about 25-30 minutes. I will not name the girls' last name. She's young, she'll learn. And so, according to the five-point system, it is almost "good"
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March 19, 2023
A good bank. A new interior was purchased inside recently. The staff is polite and helpful with practical advice. The queue is electronic. The workplaces for the clients are convenient. I have been serving here for more than 20 years. Everything is very satisfactory.
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September 3, 2024
They do not change the dollar bill that they bought in the same bank a week earlier, because of the spot, the dollars were kept strictly in an envelope
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July 26, 2024
Belarusbank is basically the worst, and specifically this branch is the standard of squalor and incompetence.
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May 29, 2024
They do repairs, but they don't think about customers at all!!! Permanent queues of 3 cash desks, which I stood in for 20 minutes and then redirected to another cash desk, I spent 45 minutes in such a large bank branch!
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November 27, 2022
In general, the service is good.
Very friendly administrators.
There are a lot of pensioners, so the administrators themselves go to a meeting with them and explain everything.
Even the electronic queue coupons help to take.
There was one caveat. They start working 1 day a month not at 9 but at 11.
And you can't find out about it anywhere)
Only on the door.
I was almost late for the apartment purchase deal, but the staff met me halfway and helped me do everything in time. Thank you very much!
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February 6, 2024
Payment without opening an account, the consultant helped to arrange all the documents (thanks for that), after just a small branch of hell, 9 people stood in front of us for 53 minutes. So that you understand, 8 specialists worked! Something like that.
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November 22, 2024
a good payment terminal , though there is always a queue
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September 24, 2022
Very polite receptionist, it was nice to get so much attention and participation. The interior has been recently updated to match modern large banks. There is a showcase with an assortment of commemorative coins.
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October 24, 2023
5-star service. The staff is polite. The attitude to customers is the best. You can top up your card, or put money on your phone, etc. I advise you to go here!
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June 3, 2023
I liked the service very much. Polite staff. They will explain everything and help you perform operations. Belarusbank is the best)
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February 20, 2024
Radyuk Elena Sergeevna, the best and most beautiful employee of Belarusbank.
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September 20, 2022
After the renovation, the department was transformed, comfortable and spacious.
Help is not obtrusively offered.
Unexpectedly, I extended my car insurance. I saved time.
Thanks to the staff.
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September 30, 2024
It's not bad, but there are huge queues
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August 29, 2024
It became much better after the remort
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June 10, 2023
The quality of service is acceptable in terms of the staff being polite and friendly, but some employees are completely incompetent. There are always long queues.
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August 17, 2022
A reliable bank!!! Very polite and friendly staff, explain everything thoroughly, if it is not clear, they will explain everything again. The queue sometimes happens, but it moves quickly, I haven't waited more than half an hour.
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March 30, 2024
There are always long queues at the bank, ATMs do not work regularly, the information kiosk does not accept bills issued by the ATM of the same bank and at the same time constantly freezes.
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February 24, 2023
A "good" bank- for 2 stupid visits, when cas Toshi with empty eyes are trying to look at something in the monitor, their attitude to their work dissuaded me from taking their loan with huge interest
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January 29, 2024
The service is excellent!!! The staff knows their job!!!
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January 8, 2023
We made repairs, everything is at the highest level, money is exchanged, a loan is issued, there are no queues. There is a 24-hour ATM and an information kiosk nearby. Use it for your health.
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December 28, 2024
There are always queues
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April 6, 2023
There is no telephone connection with the bank's department at the customer's place of residence, all issues have to be resolved through the services located in Minsk. Politeness covers inactivity
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May 22, 2023
Wonderful staff: they will explain, help you choose the right operation, I will listen.
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February 2, 2024
Disgusting. To extend the accruals to the card, you need to wait more than an hour.
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February 29, 2024
A good polite team
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October 11, 2023
The service, staff and attitude towards customers are good
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May 17, 2024
Fast and convenient.
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January 15, 2024
Sometimes you can stand in line for about an hour.
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June 29, 2023
Long queues, but in general everything is fine!!!!
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September 11, 2023
I really liked the service,
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October 25, 2023
Excellent bank and staff
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November 20, 2023
They work boring, queues.
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February 12, 2024
Eternal queues.
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2
November 11, 2022
A great bank. The staff is very attentive.
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November 29, 2023
Nice staff
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March 26, 2023
Good, courteous service
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3
May 28, 2023
It seems like good service
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August 5, 2023
It's okay! Well done, they work well!
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May 18, 2020
In such a advantageous place, next to the district executive committee, in the middle of the city, to have such a shabby, unsettled hall for clients is more than wildness. They closed the cashiers from the customers with partitions through which nothing can be heard. So put on the intercom, at least at the expense of the wild salaries of the Directorate!
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