Terrible service. I do not recommend using the services of this bank or getting a card for myself to anyone.
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Test Bot
Level 22 Local Expert
August 20, 2021
You can stand in line for a single specialist for hours and never wait for anything. Such a disregard for customers still needs to be looked for.
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Юзеф Городецкий
Level 5 Local Expert
August 16, 2022
It takes an hour to make a regular replenishment of a virtual card. There is only one cash register
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Павел Зязин
Level 23 Local Expert
June 25, 2022
I've been there twice. But I didn't put any money on the card. Queues of 40+ people. Waiting from 1.5 hours…
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Алина Баранова
Level 4 Local Expert
September 1, 2021
There are a lot of employees, two customers, and the waiting time is 20+ minutes. Comparing with 4 other banks, I can say that this is the first such "high-speed" one.
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Инна Евсович
Level 7 Local Expert
February 24, 2023
Terrible queues. I will never come to this department again.
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Влад Малевский
Level 10 Local Expert
May 13, 2022
The staff were polite, but I couldn't find the ticket counter right away.
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Ihar
Level 6 Local Expert
September 26, 2022
There are eternal queues at the checkout, 1 window is open, specialists work very slowly. In general, it is a problem to replenish the account, the bank does not have the infrastructure.
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Денис Хмельницкий
Level 9 Local Expert
October 13, 2022
Count the money!!! I handed over the dollars, threw out the check, 10 rubles is not enough!!!
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MAD M.
Level 4 Local Expert
November 8, 2021
I stood for an hour to top up my account with cash. One cash register is missing, there is no administration in place. No respect for depositors.
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Эрджей
Level 15 Local Expert
March 16, 2023
The service leaves much to be desired
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Дарина Шмидт
Level 5 Local Expert
November 11, 2022
They sit, chat, go to smoke, and people sit in queues for hours
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Сергей Семашко
Level 6 Local Expert
May 15, 2022
He left Alpha for the BNB for all known reasons. BNB is the best bank right now.
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Алексей Гончаров
Level 6 Local Expert
July 14, 2022
Very slow service for individuals on an electronic queue
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Сергей
Level 6 Local Expert
August 4, 2022
Meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
I took an electronic ticket for 12.56, activated it. As a result, I waited another 30 minutes
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Майкл I
Level 6 Local Expert
October 13, 2020
Not a bank, just a piz..c!!! A bad approach to working with clients and demanding money for a certificate from my account with money. I'm closing my account at this bank.
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Lev
Level 17 Local Expert
July 9, 2022
A good bank, it's bad that there are few of them in Minsk.
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Сергей Т.
Level 9 Local Expert
February 13, 2020
The bank is good, although when the money disappeared from the card, they only sympathized and offered to pay to figure it out, or through the "authorities", then for free, they did not respond to the application, I was mistaken with the stars, maximum 3-
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Алексей
Level 7 Local Expert
December 15, 2022
The working time is incorrect, only up to 20 are working
I came at 19:59 and they didn't let me in anymore…
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Дмитрий Л.
Level 2 Local Expert
January 17, 2022
The bank is full bottom, the specialists are working very slowly. There's a nervous young lady at the checkout
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AmiL
Level 9 Local Expert
November 11, 2021
A great bank, I like their approach to customers. I have issued a cashback card, I use it only.
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I
Level 8 Local Expert
July 18, 2022
The course on the sites is different, you come to the bank and in fact a completely different course
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Андрей Климов
Level 10 Local Expert
December 27, 2021
The most disgusting bank in the Republic. Only they charge a commission for withdrawing funds without a card through the cashier.
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FreezeBY
Level 19 Local Expert
November 10, 2021
A good bank with human service.
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Анастасия И.
Level 5 Local Expert
March 23, 2021
Cashier Inna Plekhanova, pay attention to communication with customers.
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Artur S.
Level 3 Local Expert
December 30, 2019
One manager has been working since 9 a.m., there is no electronic queue, this is a scoop (If there are 2-3 people in the queue, this is a lost hour and a half in an easy
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Юрий Саунин
Level 8 Local Expert
July 14, 2020
Personally, I liked the bank, the staff, and the service
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Roman Sudneko
Level 3 Local Expert
April 15, 2022
Like it.
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Сергей Неважно
Level 17 Local Expert
November 26, 2019
The staff is friendly
Overall a good bank
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Александр Яхновецкий
Level 10 Local Expert
March 10, 2020
Branches should be located not only in the center.
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Полина Лиходиевская
Level 12 Local Expert
March 6, 2021
A good bank :)
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Дмитрий
Level 25 Local Expert
September 27, 2021
Cozy compartment
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Anonymous review
January 3, 2019
At the ATM, cash is issued only in small bills. It's not very convenient