The department is modern, clean, there is an electronic queue, and you can also sign up via the Earlyone app, which is very convenient. I arrived at the appointed time and waited less than a minute.
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Владислав Ерофеенко
Level 9 Local Expert
January 22
I was standing in line behind a customer who was rude to a girl cashier. I must say, I was pleasantly surprised by the employee's composure and professionalism. Be sure to write out a bonus for Elena.
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Nadya
Level 7 Local Expert
May 30, 2024
On 05/29/2024, it was necessary to change the currency. I stopped at this exchange office in the evening, around 19:00. There were 7 people in the queue. BUT! I had to wait about 1 hour. Karina, a bank employee, worked VERY slowly. I understand it's evening, the man is tired. But not to the same extent. She looked at the bill for a very long time, checked it, but did not send it for "analysis". Then she took a plastic ruler and measured the bill I had given her. After that, she refused admission, explaining this in clause 2.7 of the Rules (size discrepancy). So it turns out that before you deposit currency in this bank, you need to measure your "piece of paper" and check with the bank by phone (or otherwise) whether your bill falls into the sizes required by the bank's Rules. In order not to waste your time on a tired employee Karina, who, like, did her job, and at the same time spoiled the mood.