On 05/29/2024, it was necessary to change the currency. I stopped at this exchange office in the evening, around 19:00. There were 7 people in the queue. BUT! I had to wait about 1 hour. Karina, a bank employee, worked VERY slowly. I understand it's evening, the man is tired. But not to the same extent. She looked at the bill for a very long time, checked it, but did not send it for "analysis". Then she took a plastic ruler and measured the bill I had given her. After that, she refused admission, explaining this in clause 2.7 of the Rules (size discrepancy). So it turns out that before you deposit currency in this bank, you need to measure your "piece of paper" and check with the bank by phone (or otherwise) whether your bill falls into the sizes required by the bank's Rules. In order not to waste your time on a tired employee Karina, who, like, did her job, and at the same time spoiled the mood.
See original · Русский
2
Show business's response
Владислав Ерофеенко
Level 10 Local Expert
January 22
I was standing in line behind a customer who was rude to a girl cashier. I must say, I was pleasantly surprised by the employee's composure and professionalism. Be sure to write out a bonus for Elena.
See original · Русский
Show business's response
Владилен К
Level 21 Local Expert
May 30, 2024
Train the staff to move instead of waiting for a break! 05/29/2024 I tried to put cash on the card after the break, after the break ended! The cashier Redko did not move at all, served 2 people for 30 minutes! After hearing my comments that she was working slowly, she began to move so slowly that it was not slow before! Next, she packed the money in a safe and counted my amount 100 times on a typewriter.. It's a terrible place, you're losing profits yourself
See original · Русский
Show business's response
Танечка Романовна
Level 5 Local Expert
February 26
Friendly cashier Alina, is very happy when she works, she serves very quickly.
See original · Русский
Show business's response
Дина Сторонникова
Level 9 Local Expert
February 25
I respect this bank, I like their 123 card, and transfers are fast, but there is still a window missing here.
See original · Русский
Show business's response
astashova iryna
Level 7 Local Expert
October 22, 2024
I use the services of a bank to store my savings. Stable interest rates, the service is also on the level.
See original · Русский
Show business's response
Юрий Кулак
Level 3 Local Expert
July 11, 2024
Every 10 minutes there is a break, I went to the fifth element, next to the exchanger because there is a break, I returned after 10 minutes — they say not to borrow, because there will be another break, I come to change money 6 times, as a result of successful 3 times, a 50/50 policy?
See original · Русский
Show business's response
elia
Level 11 Local Expert
August 2, 2024
quickly served, the girl is sweet and responsive, the course is good, thank you very much)
See original · Русский
Show business's response
Александра Сачкова
Level 10 Local Expert
January 10
The cashier girls are great, they work fast, but it wouldn't hurt to have a window.
See original · Русский
Show business's response
Дима 💖
Level 8 Local Expert
March 4
It's a disgusting place, they give you currency, and then they don't take it back, finding shoals.
See original · Русский
Семён Зиновьев
Level 11 Local Expert
December 20, 2023
Thank you for putting five Belarusian rubles in cash on a mobile phone, there is a commission of five Belarusian rubles, 200%, so the cashier assured.
Four points, no more.
See original · Русский
1
Show business's response
Денис Прокопчик
Level 5 Local Expert
April 21, 2024
I issued a credit card in the office very conveniently. Grace period is a month, while it is possible to use it without paying interest to the bank.
See original · Русский
Show business's response
Ольга
Level 7 Local Expert
January 25, 2023
On 24.01.23, a bank employee gathered a huge queue due to incompetence. Give the person the opportunity to learn, put a more experienced employee on shift.
I stood at the checkout for half an hour (before that, there was still the same amount in the queue), the girl was still unable to make the payment, she called someone, but to no avail. I had to go to Belarusbank, which is across the street, 5 minutes and the operation was carried out.
I am very unhappy with the service and the loss of time.
See original · Русский
1
Show business's response
Максим
Level 11 Local Expert
June 12, 2024
In my opinion, this is one of the best banks in Belarus. The application is convenient, there are good deposit offers. The exchange rate is the most profitable.
See original · Русский
1
Show business's response
АНДРЕЙ МАМАЙ
Level 16 Local Expert
April 13, 2023
The bank does not really look at the bucks as a backup, okay 100usd, but he also lost one dollar on Korzhenevsky 26 next to Belarus bank and there is no problem., spoiled mood and a lot of time...
See original · Русский
1
Show business's response
Светлана Богомольчик
Level 8 Local Expert
September 9, 2024
I changed it at a good rate, there are no claims to the bills
See original · Русский
Show business's response
Илья Жилич
Level 6 Local Expert
October 16, 2023
My daughter recently came to visit, we went to change the money There was no queue, it was at 4 o'clock. The course is arranged.
See original · Русский
Show business's response
Андрей Ч.
Level 3 Local Expert
August 21, 2024
There are many breaks, long queues.
See original · Русский
Show business's response
Егор Ефимович
Level 5 Local Expert
January 20, 2024
Very slowly, Belarus Bank has served 6 clients, while in the people's 1st.
See original · Русский
Show business's response
Гарик
Level 13 Local Expert
November 1, 2021
Never contact this bank since the time of perestroika, I have not seen such Internet banking in turn, it is very inconvenient to use it in any column, copying does not work, everything needs to be entered separately for each digit, imagine several lines in each with about 20 digits of the number if you make a transfer and everything manually if you exit the application to view the number in another application on the phone, then you need to enter everything again, everything is reset
See original
2
3
Show business's response
Никита
Level 8 Local Expert
July 25, 2024
When I arrived, there were few people and there was almost no queue, so everything went quickly.
See original · Русский
1
Show business's response
Танюша С.
Level 12 Local Expert
April 14, 2024
Good course, nice cashier. I would like more windows.
See original · Русский
Show business's response
Кужелинов
Level 9 Local Expert
May 15, 2024
Conveniently located, the course is always good.
See original · Русский
Show business's response
яна з.
Level 9 Local Expert
October 18, 2021
Not very good service
See original
Show business's response
Erma4ok o_o
Level 7 Local Expert
April 5, 2020
The exchange took place quickly, but not at a good rate