The boorish behavior of the cashier, arriving at the exchange office at 6.30 pm on the second floor, stood in line for 50 minutes. Technical break from 19.00 to 19.15. At 19.20 the employee closed and left! For what I said, I have a break. Go to the first floor. The whole queue went down to the first floor and there was also the same time! As a result, I spent 1.5 hours to change 50 dollars. Please set up the work of the ticket offices. And teach employees not to be rude.
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Вадим Зайцев
Level 4 Local Expert
August 9, 2024
They are deceiving people! The most terrible place! To understand: I bought dollar bills from them, some of which I came to exchange with them a month later, to which they answer: we cannot change them, since they have a stamp of more than 2 centimeters. Are you people out of your mind!? How do you sell a currency that you don't even accept yourself!? Scammers!!!
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Анастасия Коренко
Level 2 Local Expert
December 19, 2023
The woman on the ground floor in the exchangers is very arrogant, not only did she serve 3 clients for 30 minutes, about the fact that everyone has a small currency exchange. She also served me reluctantly and very slowly, as she was rude, adding the phrase if you need to, you can work here yourself. If I wanted to work there, I would get a job, and you actually get paid for it!
She also said that she would not accept my currency because there are 5 Small tears, like they have rules up to 3 tears. Although the rules specify up to 5. Dear owners, you have an animal working at the currency exchange - sloth
19.12.2023 17:42
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Пётр Юркевич
Level 8 Local Expert
April 15
I changed the currency today, they served me quickly and politely! Cashier Anna is very attentive to visitors, the course turned out to be more profitable than in neighboring banks. There was no queue, although I arrived at lunchtime.
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Артём Хорошко
Level 18 Local Expert
July 2, 2024
One of the best cash exchange rates in the city. There are two points in the shopping center with a convenient work schedule. The points also accept various transfers and bill payments.
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Александра Копосова
Level 6 Local Expert
November 28, 2024
I was standing in line, the girl served everyone, when it was my turn, she said that she had a break and she didn't care that someone was standing in line, the exchanger on the first floor
p. s. thank you for the answer, but I advise you to analyze the reviews, and teach this girl polite communication with customers, if when you go into the service sector, you need to accept the fact that you must at least adequately communicate with people, and not from a high position, I say this as a person from the service sector, your bad mood should not be reflected on the bank's customers :)
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Саша Федьков
Level 8 Local Expert
October 10, 2024
At 20:41 I arrived, I was in a mad hurry, as a result, it was already closed. The girl ignored my knocks.
If your employees leave earlier, please change the work schedule
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Тимофей
Level 7 Local Expert
October 2, 2023
A good exchanger, you can not only exchange currency, but also carry out operations with the card. The operator works quickly and clearly. One of the disadvantages is a small and inconvenient screen, and therefore, when you deposit money, in order to see what is on the screen, you press against the glass that does not shine with purity and transparency.
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Мария Сиринкова
Level 6 Local Expert
April 19
I regularly use the services of this exchanger. The exchange rate is always fair, they accept banknotes without unnecessary quibbles.if, of course, they are in good condition.
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Александр
Level 5 Local Expert
September 19, 2023
Exchanging dollars is an extremely difficult task. Of the five bills purchased at one time from another bank, four were rejected! They glow brown, then green, then purple! ) before this time, when exchanging currency, they also constantly rejected a bill or two. The most interesting thing is that the rejected banknotes in other banks are accepted without any problems at all! In general, in order not to waste time, I pass by the BNB, exchange at other banks.
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мария миронова
Level 6 Local Expert
May 28
I came in recently, there was a queue, people were kind of feisty... The girl kasir is smart, she is very serene, she worked with a smile. Bravo!
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Наталья Дударева
Level 11 Local Expert
September 11, 2023
A good exchanger. The course is always the best in Minsk. There is practically no queue. Convenient location in the shopping center Europe.
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Аня Задорска
Level 6 Local Expert
May 31
The queue is small, it moves quite fast, and the course is the most profitable)
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Алексей Голуб
Level 24 Local Expert
August 19, 2023
Excellent bank, the only one where I found the exchange of pounds at the normal rate 👌🙂
#feathered presenter #leadingminsk #leadingbelarus 🎤🕊️
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Настя Кисель
Level 7 Local Expert
May 26
The cashier came out of the break on time, she gave out beautiful money as soon as she got out from under the machine, at least put it in the drip tray
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Раиса Селезнёва
Level 8 Local Expert
April 22
Excellent service! I came in the evening, I thought I wouldn't have time, but the staff worked until the last customer.
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Борис Омельченко
Level 7 Local Expert
April 26
The staff is polite and competent, I have not encountered rudeness or inattention here.
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tanakiss130
Level 9 Local Expert
March 30, 2024
I like this bank, it has the best exchange rates, quick work, but the queue is long.
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Олег Кононов
Level 9 Local Expert
April 27
The course is really one of the best in the city. I will contact you again.
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Александр
Level 9 Local Expert
May 5, 2023
Responsive staff. They will always help near the info kiosk. There are a lot of people. It's better to come early.
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Татьяна Макарова
Level 10 Local Expert
December 12, 2022
I think that I would not mess around quickly)) I decided to replenish MTS, and I was stuck for 20 minutes. They asked everything, even the registration address. Why waste time is not clear... uncomfortable, unpleasant, a tale of lost time. 2 stars for the girl who served. I didn't give up. She was smiling)) the bank itself is too bureaucratic.
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Дмитрий Сивчик
Level 5 Local Expert
August 15, 2023
The most terrible bank, with disgusting service. The employee tried to cheat when exchanging currencies. There are constant queues, the cashiers are clearly not coping.
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Евгений Гуз
Level 10 Local Expert
August 17, 2023
The exchanger is like an exchanger, the only advantage is the rare queues in it, you always come and exchange money immediately
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Яков Морозюк
Level 6 Local Expert
May 23
They served us quickly, they didn't find fault with the bills, they took everything away.
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Назар Махонский
Level 6 Local Expert
May 19
It's great that the damaged bills began to be accepted, I handed over $ 50 yesterday
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Aleksey Koval'chuk
Level 6 Local Expert
February 24, 2024
On the second floor, everything is always very slow, even for the simplest operations.
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Анна Павловская
Level 6 Local Expert
May 30
It's fine here, queues are rare, I go in the morning.
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Яна Козел
Level 7 Local Expert
May 21
A good exchanger with a normal exchange rate
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Orli Sierra
Level 9 Local Expert
September 11, 2023
Almost always a good exchange rate, but they are very picky about bills.
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Артур Белкин
Level 9 Local Expert
April 19, 2024
Frequent queues, it's easier to walk to Riga
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R G
Level 4 Local Expert
October 29, 2024
There are two currency exchanges in the building. One on a break - look for another
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Liza Chizhova
Level 2 Local Expert
August 30, 2024
The employee was rude
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Татьяна Палыга
Level 8 Local Expert
August 15, 2023
An excellent exchanger with a good exchange rate.
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Titancs cs
Level 7 Local Expert
September 8, 2023
Not a profitable course, but queues are forever
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Babay Ja
Level 7 Local Expert
March 3, 2023
There are often the most profitable courses.
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Елена Демишкевич
Level 12 Local Expert
August 10, 2023
A regular exchanger
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Дмитрий Е
Level 6 Local Expert
July 15, 2022
In a cubbyhole. In full view of everyone. There are not always white rubles.