3TO issue a new card. Thanks to the employee , she explained in detail and showed the advantages .
It 's not very convenient ...when visiting for the first time, there are several halls..figure out where your number is. On the second visit, it's already clear.
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Аксана Соболь
Level 2 Local Expert
March 5
The validity period of the Visa gold card expired, with which there were constant questions when making payments in online stores, when buying tickets online, etc. The card was serviced for free. There was no need to receive SMS notifications due to the fact that I use Internet banking and can view all my expenses there. Although in the last couple of years, expenses cannot be seen day after day, but only after 4-5, which also creates difficulties for me as a client of this bank and forces me to incur additional costs for SMS notification, which also costs money. The specialist at the department advised me to change my card to a Belcard in order to avoid payment difficulties, without notifying me that in the first month of using the card, I would be charged a 5.90 subscription fee, which happened after two days of using the card. This amount is debited provided that the turnover of non-cash funds is at least 800 rubles. I planned to fulfill this condition, so I agreed to these conditions. The question arises, if I pay 800 rubles in the month of card activation, will the service money be refunded to me?
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Ольга Колмогорова
Level 6 Local Expert
March 28
The worst bank in Belarus, which does not even have the right to exist. I am a client of several banks in the Republic of Belarus, and unfortunately the salary card from the organization is served by this particular bank. I have never seen the most disgusting service in any other bank like here . The mobile application is being updated and it is impossible to install it yourself. You need to complete a whole quest at the bank..... They charge salary cards (upon receipt of 700 rubles per month) for monthly maintenance of 6 rubles........ I repeatedly wrote and complained to the management, it was useless. I wish they 'd shut it down !!!!!!!
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xander
Level 5 Local Expert
September 23, 2024
well, I'm not an adult to write something very important. but..
the giant queue annoyed me a lot due to the fact that the staff apparently does not work fast or the case is on the Internet... for the first time, when I went in, it was a little difficult to decide where to go, but I quickly figured out the space. The location is not the most convenient, but it can be worse, so thank you for that.
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Светлана Вардугина
Level 19 Local Expert
March 26
Clean and tidy, the only branch of the bank that works with individuals on Saturdays. This is a big plus.
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Женя 1
Level 5 Local Expert
March 9
Terrible service I came to a consultant to change my phone number before banking to a new one, otherwise I couldn't even log in to the payment. In the end, she said to wait 5 days for the phone, and the old horror remained
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155908 ПИЛПЕНКО
Level 2 Local Expert
October 23, 2024
Vitebsk. Two ATMs: Lenin Street, Smolenskaya Square-both are not working. It is impossible to find a list of ATMs on the official website-it gives out only three. There are a lot of ATMs on the street that have been closed for a long time. There is no money in ATMs for a week, 10 days. Applications are constantly hanging, "temporarily not working". There is no management feedback from customers. They just don't give a damn about us. They live on forced salary cards.
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Алиса Ларинова
Level 5 Local Expert
December 2, 2024
I've been waiting in line for half an hour. And it's not coming close yet. Of the five jobs I have in front of the heads, only one window works. And it's not clear how much longer I have to sit here. Terrible service.
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Барановский Максим
Level 30 Local Expert
February 9
A very beautiful bank from the inside, polite, professional staff of the bank, I recommend it!!!
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Татьяна Садовская
Level 6 Local Expert
February 13
Excellent service, professional approach, competent staff
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Ирина
Level 2 Local Expert
February 25
The bank is terrible, the ATMs are constantly not working, the eternal problem of cash withdrawal. The app is not working well.
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Анастасия Тарасевич
Level 12 Local Expert
August 3, 2024
I serve quickly, efficiently, the only thing is that there are few operating windows at lunchtime and there is no consultant, it would not be bad to shift the meal schedule a little)
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Николай Дианов
Level 6 Local Expert
December 23, 2023
I know that it is a good bank for a small business. Minimum expenses for maintaining a p/account. The bank's employees, with whom I had to communicate, are friendly and attentive. Sometimes it is difficult to park a car near the bank itself.
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VeraS
Level 5 Local Expert
November 3, 2023
Department on Lenin, 22, Vitebsk.there are no complaints about the work of consultants, everything is prompt and clear.There was a question about the loan, redirected to the 308 office, 3rd floor, Andrey (lawyer?).A boorish young man, the habits of a "king". The conversation left an extremely unpleasant impression.Such a plan completely discourages people from contacting the bank.
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Alexander Palekov
Level 2 Local Expert
August 19, 2023
Disappointed. I have not used the bank's services for 2.5 years, the validity period of the Visa Classic salary card according to the engraving on the plastic expired on 08/22. There was a need to replace the salary card. I applied to the bank. They gladly offered to get a new Belcard Vitamins B. Ok, I agreed, the old card was taken away, they said when the new one was ready, an SMS would come, the phone number was checked. OK, I'm waiting, a week or two or three has gone. Silence. I came to clarify - your card is ready at the Moscow branch. OK. I logged into the android app to look at it. Some kind of card is displayed there, the validity period is 03/25. I ask - what is it - and this is your old salary card, the validity period was extended automatically due to covid... A curtain... As a result, at least three trips to the bank will be charged for making a new card and will be charged for card maintenance, although it was possible to use the old one...
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Анатолий Бузовский
Level 8 Local Expert
May 6, 2024
I recently became a client of this bank. I'm not very happy. I was never identified in the ISI system. I couldn't install the "pay" payment system. I wanted to change the PIN code at the ATM of Belinvestbank and asked for 4 BYN.
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Оксана Зарецкая
Level 8 Local Expert
November 23, 2022
Polite staff, always prompt, fast service, there are places where those waiting can sit down.Despite all the complexities of the issues, the staff always try to solve and help.
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Дмитрий Малышев
Level 5 Local Expert
March 9, 2023
Pretty good service. If anything, they will tell you, if necessary, they will conduct it. I received the card, everything was explained. Even the girl who designed it was very beautiful!
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Максим Попов
Level 12 Local Expert
December 26, 2024
Standing for a long time, not competent staff
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Екатерина Савинова
Level 4 Local Expert
February 2, 2024
Very long customer service!!!
To just replace the last name, I had to wait in line for 30 minutes! There were 5 people in front of me. A nightmare!
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Женя Замостоцкий
Level 16 Local Expert
May 23, 2024
Excellent department. A good course and a lot of services.
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Ольга
Level 14 Local Expert
June 13, 2022
A huge building, lots of corridors and windows, a lot of space, but...it is not clear where to go with your number (especially when you came for the first time). Polite staff. They gave comprehensive information about possible ways of lending. Among the disadvantages: the location is not convenient, there is no parking near the bank, and it is a long way to go from the bus stop.
I liked the waste paper basket.
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вова козырицкий
Level 7 Local Expert
March 8, 2023
Excellent service, respect for customers, I am their bank's customers, I like the bank's attitude towards customers. Available loans are fast approval, low interest.
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Anastasia Romanova
Level 15 Local Expert
August 17, 2023
The waiting time is long, the staff has not been very pleasant lately, the attitude towards customers is as good as possible
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Игнатий Зазерский
Level 14 Local Expert
July 31, 2024
The central bank of Belinvest is quite large.
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Terror Letov
Level 5 Local Expert
September 20, 2023
The most disgusting bank in Belarus. The application is not worth discussing at all. The shittiest bank I've ever come across in my life.
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Екатерина Семенова
Level 10 Local Expert
July 31, 2023
Fast and high-quality service, all issues were resolved quickly.
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Ольга Соловьева
Level 6 Local Expert
November 11, 2023
I liked the bank. A good attitude to customers and will help and prompt.
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игорь прожевальский
Level 9 Local Expert
September 18, 2023
a good bank, good service and a polite staff.
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Елена
Level 3 Local Expert
June 22, 2021
Good afternoon!
I would like to express my gratitude to ALYONA Igorevna ZHUKOVSKAYA, an employee of the Belinvestbank directorate, for her responsiveness, professionalism and humanity.
A competent specialist and an excellent Person.
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lileya l
Level 9 Local Expert
May 28, 2022
I liked the head of the department, "my man" helped, thank you for your promptness in my acute issue. Clean, the staff is polite.
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БМВ - Леха
Level 8 Local Expert
July 31, 2023
Staff by 10 points. Comfortably. Pleasant service
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Виктория
Level 9 Local Expert
May 13, 2023
As in that advertisement, "We made 20 cash registers so that only one would work." If you don't mind sitting in line for a while, you're here.
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Влад Лепесевич
Level 5 Local Expert
August 21, 2023
The staff helped to sort out the math questions, thanks❤
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Сергей Кириллов
Level 11 Local Expert
January 14, 2024
Everything is clear and to the point. They helped with everything,
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Ира М.
Level 7 Local Expert
December 12, 2022
The service is excellent!!! Friday at 17.00 came, knocked out the ticket and was immediately invited to the cabin!!!! Thanks, keep it up!!!
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Andrew Skomorokhov
Level 10 Local Expert
July 15, 2022
Everything is great. The bank is comfortably located, conveniently, in the city center.
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Svl.
Level 13 Local Expert
September 5, 2022
A terrible bank, money was debited from the card back in February and has not been returned to this day, everything is written off for disabling swift. The management gives only unsubscriptions and no one does anything, one road to court! The thieves.
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Anonymous review
October 16, 2021
Belinvestbank has coped well with the task of arranging specialists (bank employees) and the client in compliance with the norms of bank secrecy, there are separate booths.
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Татьяна Шарендо
Level 8 Local Expert
November 4, 2023
You sit in line for about an hour, it's not very convenient, of course
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Галина Гар
Level 7 Local Expert
December 1, 2023
I can't say anything bad...Everything was fine ..
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Александр А.
Level 23 Local Expert
July 30, 2021
A good bank. Competent service for legal entities. The galley branch is located in the center. Parking for cars. I would like to be more attentive to physical clients.
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Сергей Гундерак
Level 10 Local Expert
June 6, 2020
A great bank! The full range of services for individuals and legal entities. The staff is polite and courteous. It is located in the center, there is Parking, near a public transport stop
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Сергей Франкфурт
Level 11 Local Expert
June 21, 2023
Everything is fine, but you can't withdraw cash from the World
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Оксана Ч.
Level 8 Local Expert
January 19, 2022
A very good bank in terms of service, but there is one thing ....., there are few cashier workers in one of the halls, and generally friendly staff
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Аркадий Романов
Level 8 Local Expert
August 16, 2024
The bank is good
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Dima
Level 6 Local Expert
January 14, 2022
A good bank from the point of view of an individual, it is convenient to drive up both by car and by public transport.
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Юрий М
Level 9 Local Expert
May 10, 2023
The best bank, profitable loans and good staff
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Maschindrik Ganebnaya
Level 5 Local Expert
September 3, 2020
Competent consultants. Convenient location. Several specialists are working at the same time. Separate services for legal entities and individuals. Simple and easy-to-use online banking.
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Атрур Сергеев
Level 10 Local Expert
February 20, 2023
In the evening there is no one, the entrance is not illuminated and it seems that the bank is not working.