We wanted to give the children's mattresses for dry cleaning. We have specified the thickness and size of the mattress. After answering, they said that you bring it and we will do everything. When they arrived, an employee began to call somewhere in front of us and clarify whether they were taking baby mattresses or not. As a result, it turned out that they do not accept children's mattresses at all. I don't understand why it was so difficult to clarify in advance.
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Anton Š
Level 8 Local Expert
August 4, 2024
1. The employee did not know how to take what (they handed over cat beds)
2. Instead of cleaning and washing (as ordered), they simply washed
3. The filler of one of the beds was spoiled
4. Deadlines, almost 2 weeks were done