Belpochta
158 reviews
January 25
I want to express my extreme dissatisfaction with this institution. I sent the parcel by cash on delivery, the recipient picked up the parcel, and gave the money back. When I come to the post office for money, they tell me that they can't give me the money, even though the buyer has transferred it. As a result, I was left without a product and without money for it.
I would also like to note the extremely boorish, sorry, it is impossible to describe in other words, the attitude and behavior of the post office staff. The "ladies" at the checkout can't even specify the phone number correctly or figure out the problem, let alone the manner of communication. They do not provide a complaint book, although they must provide it upon request. There are always huge queues in the establishment.
My advice to you is that if you don't want to ruin your nerves, run out of money and without a parcel, and stand in a kilometer-long queue, don't use this place. It is better to use euro mail.
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1
March 18
Everything works like clockwork. Often everything is fine. Parcels arrive quickly and carefully. I would like to put vending machines in the branches so that, if desired, I can immediately buy an envelope or stationery. A coffee machine would be nice and a snack would be nice. This would help to reduce queues and brighten up the waiting time. Thanks for the service!
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August 15, 2024
Belpost 131 branch , everything is super. The service is at the highest level. The girls are great, they work quickly and efficiently. The head of the post office, I ask you to consider encouraging decent girls. Sincerely, Alexey!
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1
January 19
In general, it is good, the staff works quickly, they will answer all questions, help, there is an electronic queue. But there is also a regular queue...
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August 8, 2024
So, I want to share my experience in sending parcels and letters to Russia, I was there 2 times, and 2 times I came across the same employee, I do not know, is it customary for you to work and leave 30 times without completing your work? Be rude?No, it was the deputy of the department , as far as I remember Victoria now. I definitely remember her.
It all started with the fact that at first she did not understand how to do it or was confused, it would seem! I approached the employees and asked. Why did you give her such a position? that she can't cope with the seemingly simplest task, well, that's not all. She managed to argue with me twice, which she was wrong about, snapped at me, and would have offered to go out and go to another department! I think that's not what they teach you to shift your work to others! Fortunately, they came up to me and helped me. I regret that I did not leave an entry in the complaint book about this employee, it's a horror. If you want to do something by mail, then go around it, because from it you will only get on your nerves and spend time not only waiting in line, but also the time that I spent sending the parcel together with this "employee".
I've already been in many emails, but this is the first time I've had to snap and be rude.
I hope they will notice this comment and take measures to educate!
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3
January 1
Queues, queues, queues, like, everything, just like at any post office.
But no!
What wonderful workers are here!
Thank you for your patience and hard work!
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November 8, 2024
Convenient, prompt service, courteous staff.
Thanks!
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2
February 20
I came to buy 1 envelope. There are 20 people in the queue. I had to wait. Maybe it's possible to launch people to buy printed products in a separate queue?
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1
March 28, 2024
Unlike other branches, there are always queues here, workers work slowly, the waiting time is from 20 to 40 minutes, the window for sending / receiving parcels most often works not only for this purpose, but also for general payments, there are not many working windows and they do not always work.
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2
1
August 29, 2023
The store is not bad in principle, there is a choice.
Prices are average in the city, And it's good that there are various nootropics and dietary supplements.
I can't speak for all the consultants, but the one who was with us was completely taciturn.
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5
January 4, 2024
A good department . Employees work clearly , clearly and quickly . There are vending machines for replenishing mobile communications and utility and other payments .
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4
April 2, 2024
The department is rated excellent, the staff is high-level,polite, beautiful!!!
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3
January 8, 2024
There are always a lot of people, apparently not all windows work due to lack of staff. But it is possible to send a letter through the device. A big plus is open until 20.00
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2
July 22, 2024
To buy five envelopes, you wait 40 minutes for your electronic queue. The post office should be a post office, not a bank.
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3
December 23, 2023
Employees try to work quickly, but most often there is a queue. The room is usually stuffy, I prefer to wait outside.
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2
1
September 21, 2024
Great, but the queues can be terribly long. These are state-owned enterprises.
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1
June 20, 2024
The rating is very low, as there are always a lot of people, and the ticket office is open 1 or 2.😔
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2
1
October 19, 2023
There are always long queues that move very slowly. Therefore, if there is an opportunity to buy the same envelope in another place, then I avoid this place.
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3
September 7, 2023
Such a thing, they serve for a long time, parcels are sometimes crumpled, the code has to be written on paper or dictated, which is also inconvenient, it would be worth facilitating the process of receiving a parcel - this is better for you and easier for us.
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1
2
March 10, 2022
A good department, very unpleasant queues, of course, but it happens that people are lucky and they come when the queues are minimal or there are not even any! It is sometimes frightening that a queue is already gathering on the street before the opening! The working staff is polite, which is only worth the concern and wishes from Natalia, a wonderful person. There are windows where the priority is only the reception and delivery of parcels, very convenient! Of course, if you come with payments, you can stand a little longer, but if you are not with cash, then you can quickly pay everything at the terminal!!! The office also works separately with the issuance of letters, which is also very convenient!
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1
April 23, 2022
Hello, I want to express my deep gratitude to Daria Vasilyevna Kashevskaya, a specialist in postal activities, for her smile, for her polite and friendly attitude, as well as help in resolving the issue of sending a parcel. Thanks to such employees, I want to return to this department again and again. thank you!
At the address: Miroshnichenko 1.
Sovetsky district.
Galina Perotti.
04/22/2022
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1
February 25, 2024
The girls are doing well, they work like clockwork and are always in a good mood
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1
August 15, 2021
Of the advantages, I can notice:
1) clean
2) carefully
3) polite staff
4) Fast mail delivery
Of the disadvantages, I can notice and emphasize:
How many times I go to this institution, I have never spent less than 1 hour there.... Wild queues and not all windows are working. Dear administration of the post office, I ask you to correct this situation! It's not at a certain time, it's like that all day and any day of the week!
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4
January 3, 2024
Once we got the packages mixed up… Well, there are long queues and only 2 people work for a crowd of people
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1
April 27, 2024
As long as I can remember, how many times I came in, there are so many queues there
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2
1
July 24, 2021
Good mail, there is an electronic queue. Kiosks for self-payment of mail, communications, and utilities. One disadvantage is when there are not enough employees (and this happens often) there are queues. There are a lot of people on pension payment day and the last days of utility payments. There is a separate window for the delivery of parcels and small mail, but if there are not enough staff, they do not work. The staff is polite and tries to work as quickly and politely as possible.
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May 6, 2022
There are very long queues, even though three ticket offices are often open. The staff is polite. There is a table for drawing (for children), there are storefronts, a machine for sending letters (often not working), a box for ordinary letters. There are many places to wait in line.
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1
August 13, 2023
As in all post offices, there are endless queues. I try not to visit unnecessarily.
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November 22, 2024
Some disadvantages
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October 25, 2022
Well done. Always friendly girls. Everything works fine. Thank you for your hard work!
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March 17, 2023
I often receive parcels, and the waiting time can be up to half an hour.. large area, waiting time is increasing, friendly staff,
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3
December 24, 2024
Long maintenance, constant system freeze
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1
March 24, 2023
Except for angry and sometimes dissatisfied people, everything is fine in this institution!!! Thanks to the employees for their patience!!!
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August 12, 2021
Everything is standard, the electronic queue is in order , they serve quickly and efficiently enough, but the prices for high-speed delivery services, in my opinion, are unreasonably high
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April 11, 2024
It's a good store, I liked it.
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2
January 22, 2024
The longest queues are here. Come and see for yourself)
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1
July 14, 2023
Fast service. You can receive or send the product without any problems.
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3
February 25, 2024
if you came during the payment of the phone, apartment, loan repayment, fine payment and all that... The package will be picked up in a couple of hours.
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1
April 7, 2023
The Belpochta branch on Miroshnichenko is working well.
Thank you.
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3
December 28, 2023
Slowly, you have to wait for half an hour, add operators!
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1
January 25, 2022
I came, took a coupon, sat down, I sit for half an hour waiting in line to pick up the parcel, then a window opens where the parcel is picked up separately, 10 people are in it at once and that you were sitting, that you were not sitting, anyway stand in line because it is not on coupons (((
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3
April 5, 2021
There are always a lot of visitors, and few maintenance specialists. There are always long queues. The post office cannot cope with a large amount of work. We really need another post office. The operators are all friendly, polite, there are no complaints about them.
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4
July 24, 2021
This is not the post office, but the Bermuda triangle, hit and gone! All windows never work together, and there are always a lot of people, there is never less than 40 minutes in time! Is it possible to allocate 1 window for parcels, how was it for a short time?
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June 21, 2024
As soon as there's a big queue... one window has closed, now it's longer!
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1
1
August 7, 2024
At the level of everything
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2
February 14, 2024
In an empty place, long queues
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May 15, 2021
Oh, it's a constant torment. I do not know what the reason is, but when you get into this building, your nerves start to boil. Those two-one cashiers work fast. But this is not enough. I do not know how the system works, but it does not work from the word work. And yes, there is a wonderful country, Switzerland, where today almost children are sent through the mail. There are no such problems. It 's high time to change something in the service.
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December 7, 2020
It is better than some post offices, but there is a lot to grow. P.S. "brakes" of any age are very annoying, which not only explain what they need for 20-30 minutes in the window, barely fingering their tongue, and then they also leave it for the same amount of time. The sloth from Zveropolis wasn't even standing next to it. There is a separate cauldron in hell for such people
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3
July 30, 2021
I picked up a parcel from the branch yesterday.The boss organized the delivery and stood at the parcel receipt window herself, so that the queue moved quite quickly.
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May 7, 2021
The impressions from this department are the most contradictory. There's only one thing that really pisses me off. This is a broken parcel delivery window. In winter, when the interns worked for them, it was open and it was very convenient, there was no need to stand in this queue with a stroller in this stuffy place. If this window worked, there would be much fewer queues. The same girls work there. There is one woman with short hair, a little fat. Here she really just wants to write a thank you. With all this work of their nervous system, she still remains a kind, sympathetic person. When I was pregnant in the last stages, I missed my turn by accident. And when she came up to the window to ask, she was just so kind to me, like, yes, you can't stand in queues at all, you need to take care and all that. She gave me the package like this. I am directly grateful to her so far. It was summer, so hot, stuffy. Such actions can prevent something bad from happening.
There is also an office there where you can receive parcels without a track number, so it is closed during its official opening hours. Irresponsibility is simple. And you have to defend your turn.
In general, Belpost should do some work with older people who come to pay for an apartment. Let them either do it at the terminal or go to the bank. I think that Belpost should not deal with payments at all. There are a lot of bank branches for this.
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