Belpochta
170 reviews
November 16, 2024
Convenient location on the terminal Sukharevo-5 (there is a lot of transport).
There is an electronic queue.
There are 3 working windows, however, they rarely work all at once.
The service is polite and fast, there is a general queue of 3-6 people (sometimes there is no one at all).
When a parcel arrives in the mail, a notification is sent to Viber.
Please note that Sunday is a day off, and on Saturday they work until 17-00.
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December 2, 2024
It's a pity that you can't put 0 stars.The question, of course, is about the organization of the post office itself.Only two employees work for the entire department.There are a lot of people crowded, it's better not to go in at all on a weekday evening.There are not enough seats. The air conditioner is not working.
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January 16
Unfortunately, I was not satisfied with the visit to the liaison office. Unpleasant feelings are not from communicating with the post office staff, but from waiting in line for a long time to receive services. The personnel problem has not been solved for more than one year. The Belpost management is not able to solve this problem, but it needs to be recognized.
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October 15, 2024
Minus: correspondence does not reach the address Akademika Fedorova str., 19 sq. 83. Monthly. Why, We ask the head of the 59th department to pay attention to the work of his employees who deliver correspondence to this address.
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January 28
Clean, pleasant to talk to and competent staff. Everything is fast and clear. Thanks
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June 1, 2024
Good luck to everyone, in general, the mail works fine except for the delivery of correspondence to the recipient, all parcels are not delivered, the postman throws only a notification in the mailbox and everyone never bothered to even ring the doorbell. And in general, if you could also use the post office as a post office and not a bank to pay utility bills, it would be great..!!!!!
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June 26, 2023
I often visit this post office and have never seen long queues. An electronic queue, there is a place to sit down while waiting, cleanly, neatly, as in a wonderful, well-coordinated women's team. It is rare for any of the visitors to linger at the window and then, through the fault of the visitor himself. The service is very fast, polite and beautiful staff♥️,
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September 17, 2024
A good department. They serve you quickly. Near the house. 👍
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July 12, 2023
For me, there were only advantages before the incident on 07/11/2023. I came that day to pick up a letter from the traffic police about speeding, which I paid on 06/28/2023 in advance. But the notification was persistently thrown into the mail again. I decided not to come and pick it up anymore. Imagine my amazement when the operator told me to pay 36 kopecks, allegedly, for storing a letter that had been lying in the department since 07/01/2023. Am I still outraged by such extortion, on the basis of which I have to pay for nothing? It's not about these pennies, it's a matter of principle. What if the letter had been there for a year? Would I have been presented with an amount of 300 rubles, for example? I want you to figure this out and explain on what basis these extortions are based, even with an issued check for payment? This is already some kind of lawlessness and their pettiness has changed my mind, both to the department and to the staff. The sediment is simply unpleasant! I have to pay some money for storing a piece of paper (not parcels or parcels), an ordinary letter, which I am not involved in!
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4
November 28, 2024
The department has really improved. It's a pity that girls change all the time :)
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September 3, 2024
A good department. Polite staff. There are never long queues. At least I didn't find it
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August 3, 2024
A comfortable and beautiful compartment! The service is very good.
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October 19, 2024
Small queues, good location
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November 1, 2024
Electronic queue, low workload
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June 16, 2023
Convenient location, high-quality service, courteous staff. The intended use left positive emotions.
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3
December 21, 2024
Courteous and fast service
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October 23, 2023
Always sooooooo many people. The operators are great, they work quickly and calmly, they always try to unload the queue
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August 9, 2024
Very good service, The staff is polite
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August 12, 2024
I've never been in a hell of a queue. The staff is quite fast and helpful.
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December 20, 2023
There are usually 2-3 operators working. Pretty fast. The staff is friendly
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February 26
Well, like everywhere else, queues, but tap is quite
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July 19, 2023
That's our mail, the girls are happy to work well all the time with a smile, they will tell you what you need. I've given few of them
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April 21, 2024
Freely , quite quickly , polite employees
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June 7, 2024
A post office with very responsive operators!
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August 5, 2022
A good department. There are no huge queues thanks to the coupon system. Friendly staff. It's nice to deal with such employees.
Convenient location
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February 13, 2024
Always quickly, competently and without incidents. Thank you!)
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July 22, 2023
Everything is modern, comfortable, and kind. The queue is electronic, parking in front of the entrance.
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January 30, 2023
Quick, simple. The service is fast. It smells like a printing press for some reason. Whenever I come to the post office, I can smell it from my childhood). That's probably how postcards smell.
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December 6, 2023
Nothing unusual, there are few people, an electronic queue - they serve quickly.
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December 17, 2022
I visited this email for the first and last time. Dear employees, if you come across an inadequate client, you do not need to take it out on others, you do not know how to work with people - consider another job.
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November 5, 2023
Normal mail, with rare queues, the operator girls are very friendly.
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September 23, 2024
Mail as mail
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March 18, 2023
Everything is clean and tidy. The work of the staff is good. But they insure cars for a very long time.
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December 25, 2021
A good department. The staff is very polite. When a large queue is formed, another person is added to receive mail without payment. Electronic queue. There is a small parking lot nearby
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April 19, 2024
Great mail! Receiving parcels without waiting in line!
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March 5, 2024
Very friendly service.
Thanks!
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August 22, 2023
The workload is not very high, often just a few people in line.
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3
September 11, 2023
Quickly, efficiently! Friendly staff!
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May 13, 2021
If you fail to get in (on the 20th— 25th), you can safely spend an hour or more in the queue. There are people who pay with a card (!) for the Internet (!!), simultaneously flipping through social networks on a modern phone (!!!). It seems that the post office needs to introduce protective commissions for such clever people who prevent the post office from fulfilling its direct duties - working with mail correspondence.
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May 26, 2023
There are a lot of people in the evening. The only advantage is the electronic queue.
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January 14, 2024
Letters from this branch are lost or do not reach
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1
June 20, 2023
Normal. Like all such establishments. It is better to come during working hours
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October 12, 2021
Good mail is modern with a fairly good staff) sometimes it's better not to go on a weekend, the queue is provided, people still like to sit there to relax
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August 27, 2021
We need to learn how to talk to customers! Not for everyone! There are very pleasant employees, and some are even rude because of their own mistakes. They wanted to track down where the parcel was, but they wrote on the website that they had been taken 3 days ago… They politely sent me over the phone and told me to come personally and sort out the situation 🔥🔥🔥
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October 9, 2023
Everything is not bad when there is no queue season)
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June 21, 2021
If I don't come, it's my turn. The worst thing they could come up with was an electronic queue. One narrow-minded person threw away a number. Everyone is sitting waiting for the electronic voice to spend a minute to announce the number 2 times, which will not fit at the checkout. We would have made one common queue and that's it.
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May 11, 2022
There is often no queue. We made a mistake when applying for car insurance. But in general, they will help with payments, everything is humanly possible.
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December 20, 2019
I am served at the post office as a physical person. and as a legal entity. I often buy branded products and envelopes for the organization from them. I noticed several times that, for example, a couple of envelopes are missing for 300-500....Now I'm counting it in front of them. Often, instead of the head of legal entities, a blonde of 40 years old with a haircut works (probably the deputy head of the post office), behaves disgustingly and not professionally with clients: she does not complete the paperwork, may forget to sign the invoice, she has to go back and look for it (there were several times), while still in raised tones you can hear her comments.. They issue an invoice for one quantity, you pay, it turns out they don't have that much in stock, and when they bring it, it's necessarily more expensive, and you take 290 envelopes instead of 300, for example..it is unpleasant that they are not informed in advance, you can also pay the difference, but only before the fact. There are basically no complaints about the operators. I really like how the Knyazeva operator works, she is always polite, works promptly. Just don't take an example from your "superiors".
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May 22, 2021
I use it often, I pick up a lot of parcels, the queues are long. But the staff is good, everyone is very responsive and polite.
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September 11, 2023
Everything is fine, there are no queues
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