I recently visited the post office to send a package, and I had quite pleasant impressions from this visit. This is an ordinary institution, like all post offices, but nevertheless, I noticed a few things that made my visit especially memorable.
When I arrived, there was no queue. Then people started appearing. I noticed that there are a lot of elderly people among the clients. Some of them had difficulty filling out the necessary documents and asked for help. I approached my grandparents to explain exactly what needs to be done and help them read the information. It was nice to see them smiling and thanking me for my help.
Besides, I want to point out that the cashier girls were very polite and professional. Each of them was happy to answer the customers' questions, patiently explaining all the nuances of sending parcels.
Bottom line: it is very pleasant when polite and responsive staff work in ordinary institutions.
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NATA G
Level 8 Local Expert
September 7, 2024
I don't really like this department, there are always long queues, very few specialists. We would like to establish separate queues in three directions and with three different specialists: payments and payments, receiving parcels, sending parcels. Then it would be better in my opinion. It takes a very long time to stand and wait until people receive pensions and pay for housing and communal services, so that they can receive their parcel in a minute.
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Виталий Ходько
Level 6 Local Expert
July 12, 2024
For all the times that I was there, the queue was 1 time, and then when they made part of the windows here from Nesterov. Minus - international packages do not reach here automatically, you need to write a statement to Nesterov. Perhaps something has changed now. At that time, they argued to me that there was nowhere to store it.