My recent experience using mail services has been extremely disappointing. Firstly, the delay in the delivery of my letter was more than significant. This caused a lot of inconvenience and had a negative impact on my business. Secondly, when I decided to find out the reason for the delay and contacted your department, the quality of staff service left much to be desired. I was faced with incompetence and a lack of willingness to help. The answers were vague, and attempts to deal with the situation were met with obvious irritation. I expected a professional approach and clear information, but, unfortunately, this did not happen. I hope that you will take measures to improve the quality of service and training for your staff.
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Алина Корзан
Level 3 Local Expert
December 19, 2024
Disgusting service! They work very slowly. In such a small room, there is a queue of 15 people (or even more), and the employees are turtles, they mess with one person for 10 minutes on a trivial matter, they still manage to talk to each other (employees).
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саша
Level 2 Local Expert
August 19, 2024
we sent a letter from Minsk on 07.08, it arrived at the office on 09.08, it turned out to be 19.08 in the mailbox, the speed of work leaves much to be desired. a letter from the university that needs to be urgently submitted for work. does a letter have to go from this post office to Stempkovskaya for 10 days, 10 minutes on foot!! that's how you wait for the letters, and they lie somewhere in the department until the employees think to deliver them
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Виталий Волк
Level 7 Local Expert
January 30
There is little space and staff, but it is not their fault, those who work are polite and friendly.
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Леко Зорге
Level 5 Local Expert
June 30, 2024
Good offices, friendly cashiers, generally not bad
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Наталья Олешкевич
Level 10 Local Expert
February 11, 2022
Very good mail! I use the services of this mail very often and only good reviews! The staff is pleasant, they do their work efficiently and quickly,friendly and responsive!
And most importantly, there are no queues and pandemonium!
I recommend their services!
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4
Валерий Жучко
Level 9 Local Expert
September 25, 2024
A very small room. There is always a queue.
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Алёна
Level 16 Local Expert
August 8, 2022
There are no queues, BUT once again I am faced with the fact that they do not know about the elements of the service for sending letters abroad. They categorically insist on their own, if it were not for Belpost's personal account, where it is indicated that it is possible to send a letter in this way, they would not have sent it.
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2
t-gr1nko
Level 11 Local Expert
July 29, 2022
Our department, we receive all shipments here. Good girls work, often I will buy something cheaper than in the store. Good mail.
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3
оксана головастая
Level 8 Local Expert
May 17, 2022
I have been there several times, the room is not very large, but there are usually not many people. The staff is polite.
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3
Archi White
Level 5 Local Expert
December 30, 2022
Long service, you can fall asleep in line, staff with gray, sad faces.
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4
1
Никита М.
Level 4 Local Expert
July 4, 2023
Good mail. Fast service
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2
Арсений Яковлев
Level 6 Local Expert
December 21, 2022
fast, clear, good service 🤍
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3
Анна Шарупа
Level 5 Local Expert
May 19, 2023
Very polite staff..5⭐
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3
Валентина
Level 7 Local Expert
October 28, 2022
I'm fine with the service, I didn't notice anything wrong.
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2
Антон Жихаревич
Level 9 Local Expert
January 15, 2022
The service is good, but the mail is overloaded
There are always long queues.
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2
Дарья Дударева
Level 6 Local Expert
April 29, 2022
A good attitude towards people. Polite staff.
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3
Максим Ковалец
Level 17 Local Expert
April 5, 2024
Good mail.
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Rope Ninja
Level 5 Local Expert
January 22, 2022
Large queues always have only one window open.
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4
1
Amira Vecher
Level 8 Local Expert
February 28, 2020
a small room, sometimes it happens that one window is working, but there is a queue outside