Beltelecom
423 reviews
December 21, 2024
Gorgeous! I am very glad that Beltelecom has become so modern and does not raise prices. The quality of service is excellent, the prices are good.
Have you changed the management there?)
I haven't been there for many years, so everything has changed for the better. Well done!
I'm waiting for the Beltelecom mobile operator to appear, I hope they will please the people with prices and quality.
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1
September 30, 2024
Always prompt response to applications and claims that I contacted Beltelecom at 123 - in the company's Customer Service Center, the connection was carried out within the agreed time frame without postponement, the craftsmen try to help install or change equipment on the spot, the staff at the branch on Matusevich are polite and competent. But ... the quality of the service itself does not match the cost, constant communication interruptions, speed drop
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2
January 6
The Beltelecom service center, where you can conclude / terminate the contract, receive / hand over the equipment. There are a lot of jobs, but there are constant queues. I've contacted you about 10 times on various issues. They were always attentive and polite, but waiting in lines was always longer than half an hour. There is no car parking - park the car along the road
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October 12, 2024
There are a lot of operator jobs, but as usual, a couple of people work. The waiting time on a weekday is about 30 minutes. Among the advantages: you can purchase various equipment like televisions, vacuum cleaners, Yandex stations, etc. The staff is polite, there were no questions for them.
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August 21, 2024
The BELTEKOM branch is just TERRIBLE!!!!! You take a ticket and wait for your turn for a VERY LONG time. (you can really get enough sleep) Doubts begin to arise that you will be called at all today. When communicating with the operator on your question, there is a constant inclination to the "YASNA" tariff and periodic imposition of goods from the Beltelecom store!!! All that remains from visiting this center is a negative mood and no desire to come here again!!!! Uh-Huh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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6
July 27, 2024
The competition is doing its job. The service has become more attentive, the equipment has become better. Promotions for subscribers and all that.
The contract was quickly drawn up. The customer service on the phone helped with the connection.
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November 13, 2024
The branch is pleasant
Bright and clean room
There is an electronic queue and quite a lot of specialists. Of course, I had to wait for my turn for 30 minutes in the absence of a crowd of people, but perhaps this is the specifics of services and the conclusion of contracts is not a fast process.
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June 28, 2024
We have been using the services for a very long time. Everything suits you! I really like to take goods in installments, it is very convenient, a good assortment is always replenished! Polite staff.
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1
August 17, 2024
I tried to hand over the equipment, I came here 4 times, on weekdays, since I am on maternity leave. There is an electronic queue, but sitting in a queue for 1.5 hours does not turn me on. There are a lot of windows, it works on the strength of 3-4. Considering that people not only connect services, but also take installments for goods, you can sit longer.
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1
March 5, 2024
Unfortunately, it is not always possible to get expert advice correctly. Dad was lucky about an October ago - the female manager explained everything in detail, quickly issued it. This time, the girl either didn't really have the information herself, or she expected me to know all the nuances from somewhere. My own intuition helped me avoid an unnecessary contract and waste of money. And then, after studying the site in detail, I realized that I had received the wrong information....
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June 17, 2024
The service point is intended ONLY for individuals. An electronic queue, a cozy room, nice, sociable and attentive managers. Thank you for your work! The item also contains televisions that can be purchased in installments.)))
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3
September 28, 2024
Excellent communication center. When I first came here to connect the Internet, the girls helped me choose the best tariff for my home.
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December 7, 2024
As much as the Internet is slow at this office, the service is also slow on the ground, and when there are no people, they give everyone as much time as possible so that those waiting sit longer (some even left small queues because of the long wait)
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June 14, 2024
The worst experience of using the Internet is beltelecom! Unfortunately, it so happened that the Republic of Belarus has a monopoly on the Internet, and the main provider of the country is Beltelecom. Feeling like the owners, this company does not consider its customers to be normal people, and believes that they can be deceived, and do not pay attention to their questions and demands. Perhaps this is partly due to the large number of subscribers, but the fact remains.
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2
April 2, 2024
Great place, friendly staff, answered all questions, suggested the best way. And you can also buy various equipment and there is an installment plan. In general, it's crazy
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1
November 1, 2024
A great team of professionals! Always competent and polite. I recommend it!
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August 15, 2024
I would like to express my gratitude to Tatyana Gorbacheva for her wonderful sense of humor and positive attitude!
Thank you so much for the great mood and positive energy!
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July 1, 2024
As the swamp was, so it remains. Apparently Beltelecom is going through hard times right now, since now bicycles and vegetable dryers are on sale there)). It would be better to improve the quality of services. The equipment is old and not modern (5GHz does not support any router)
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May 27, 2024
The specialist patiently answered all your questions and offered related services. Queues of one or two people. You can also choose and buy goods in installments/on credit.
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1
January 3
It's a disgusting department, 2.5 people work, you sit in line for 2-2.5 hours, you're constantly distracted
It's a complete nightmare, it's impossible to be here, it's a waste of nerves
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November 6, 2024
He left Beltelecom, the Wi-Fi router was poorly distributed to rooms, he applied several times, the problem was not solved, he went to another provider.
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1
December 16, 2024
When I waited my turn, I got a consultation, they explained my question very well and gave me the right answer. What I wanted
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November 25, 2024
The quality of the Internet is very poor, the speed stated does not correspond to reality. They were abandoned in favor of another operator.
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1
November 25, 2024
It would be better to solve customer issues, rather than trying to persuade them to connect "Clearly" in an extremely intrusive and unpleasant way.
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1
August 12, 2024
A fairly large center, a lot of employees, you don't wait long for a ticket queue
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March 7, 2024
Hello, nothing changes here, the queues are huge for about an hour, but the attitude of the staff calms them down, they are well done) the room is good, there are enough seats, even soft comfortable sofas, which is very good...
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April 28, 2024
Pleasant staff and explain everything clearly.They pointed out the best prices, amenities, and liked everything!
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July 20, 2024
An electronic queue is working.
The expectation is not great, because the employees work quickly.
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July 14, 2024
Excellent staff. We did everything quickly and answered all the questions. Without annoying suggestions, all the dialogues were only in essence and nothing superfluous
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February 18, 2024
The room is modern, but the service is very good...Well, a very long time. You need to sign up with a lot of time and tremendous patience. We have been there more than once, always like this
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November 28, 2024
The design and attitude towards customers leaves much to be desired, especially when the Internet disappears at 22.00.
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October 25, 2023
It was necessary to turn off the home phone, as unnecessary. On a weekday at 5 pm, only one window worked, although there are many more of them there. If any operator was released, he served one person and left for lunch. I didn't like it very much. Even the administrator's window was also closed. When the queue reached us, they served us quickly, asked why we were disconnecting, but did not persistently try to bring us back to themselves. I liked it
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3
January 18, 2024
Everything is fast and high-quality. They unobtrusively offer other more expensive tariffs and equipment in installments. I took off the star for the fact that new decent modems are given for tariffs from 200 megabits;(
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September 27, 2024
A good service center, they always go to meet the client. I changed the 2.4 modem to 5 Hz
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November 15, 2023
Waiting at least 40 minutes and up to 1.5 hours, and during working hours.
Employees simply monotonously do their job without a smile and desire.
For this, we must also thank them, at least so.
It is disappointing that there is no motivation and a desire to do work with a spark in the state structure, and this is reflected in the faces of employees.
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1
January 16, 2024
Natalia Vladimirovna explained everything very politely and easily. I connected it for the first time . Thanks again)
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1
May 10, 2022
A great place with good, kind and friendly staff.
I applied-all the questions were solved, helped, prompted, explained.
Everything is available, an electronic queue.
Sometimes fans come in to yell "I will sue you, etc." but it even entertains and amuses a little while waiting for the queue.
A good place)
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April 10, 2024
Very good. Friendly staff, fast and high-quality service.
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September 11, 2023
Sons of happy mothers, I hope everything is fine in your life, I think like I do with the Internet, which does not give out the required speed and constantly turns off in the evening due to the load.. I think before you sell your services, you should buy normal equipment, be happy and don't get sick, I love you my fruits.
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July 20, 2024
Everything goes very quickly, I was on Saturday, there are very few people.
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December 24, 2023
Always contact us, we are happy to offer you not only services, but also goods in installments! A friendly atmosphere prevails.
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December 21, 2023
Attentive, responsive staff. They always help in solving any questions or problems that arise. I wish you success and good health.
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January 20, 2024
Unfortunately, the place is not designed for a huge number of visitors, who sometimes come at the same time, due to the end of work or before closing, thereby forming a large crowd of people
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3
November 29, 2023
There are no advantages. Some individuals manage to serve customers out of turn. Sitting for an hour and a half to reissue the contract in 5 minutes is so-so fun. The employee who took customers out of turn (they turned to her only to find out if there was a TV) made their purchase for 50 minutes.
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2
November 22, 2023
Many thanks to the administrator A.G. Vabishevich Politely and quickly helped us to carry out the necessary procedure
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September 18, 2023
I came to turn off the Internet because Beltelecom's Internet quality has become terrible. Mobile Internet is faster and more stable. Very slow service. 4 people came before me, 3 operators out of probably 8 were absolutely on the brakes, waited 40 minutes. There is actually no parking.
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3
February 19, 2024
The specialists serve you clearly and concisely. But despite this, the queue cannot be avoided. Well, at any time. Come even in the morning, even in the evening there is always a queue
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1
November 28, 2023
Not a bad department, the only drawback is the eternal queues. The room is spacious and there are a lot of seats.
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November 20, 2024
Employees work slowly , they sit on their phones , go out to smoke .
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November 25, 2024
Great. Fast service.
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