BelVEB

Rating 4.5
291 rating
Rate this place

96 reviews

Level 6 Local Expert
July 19
Cool, I like the convenience of everything. the staff is polite, they can always help, give advice and give all the information
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Level 5 Local Expert
September 23
One disappointment in this bank, they write 14% on the deposit, but they count as 13%., I called them at the office in Minsk, and asked why they were cheating, to which they replied to me, we consider it beneficial for the bank. In general, I do not recommend this bank, think before putting your money in this bank.
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Level 10 Local Expert
January 29
Very pleasant service, I applied for a car loan, specialists helped me get a loan and notified me of the positive decision of the bank. A pleasant and quite cozy office, branded chocolates in the workplace raise the mood) the only thing I didn't like was that you can't lower the rate on an existing loan, since it has decreased for new customers, but not for existing ones ... it's a shame..I had to register with another bank and cover the expensive loan with a cheaper one.
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Level 4 Local Expert
June 19, 2023
Friendly and helpful staff, attentive and highly qualified specialists. There is an electronic queue, there are waiting areas (soft and comfortable ottomans). The strict style of the room is decorated with artificial greenery (I want a live one). I really like it.
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Level 9 Local Expert
July 27
Excellent bank, courteous staff, good, convenient mobile application.
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Level 5 Local Expert
October 29
A good bank, pleasant service, they tell you everything in detail!)
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Level 7 Local Expert
November 15, 2023
The department is very good, polite specialists, clean, there are no queues. I liked the service, and the room itself from the inside, better than it was on the Soviet side. And it's easier to get there by public transport
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Level 7 Local Expert
December 30, 2023
A very convenient bank...they approach any problem professionally...They don 't bother , they don 't brag ...any question will be considered so that you will not go to another bank....well done...I recommend...
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Level 3 Local Expert
June 26, 2023
The service is excellent. I have been using this bank for a long time. Specialists are attentive to customers, prompt them at the right moments. You don't have to spend a long time, which is very important. As for the ATM, there are no complaints about this either. Moreover, it works around the clock. I want to say a special thank you to the chief Specialist Yurchenko Irina Alexandrovna for her attention and her attitude to clients!!
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Level 5 Local Expert
October 19, 2023
All the employees to whom I had to turn proved to be responsive, friendly professionals. They helped me solve my questions quickly, without any problems. Thank you all.
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Level 14 Local Expert
December 1
I've never seen queues. It's hard, but you can park. Staff 👍
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Level 4 Local Expert
July 6, 2023
The waiting time is several hours. I arrived on a weekday at 13:00, served 1.5 hours and did not get to a specialist! I went the next day at 2.15 pm, stayed in line for 1.5 hours, taking into account the fact that I was 2 in line! only one of the 7 operators worked!. people stand nearby for about 15 minutes, look that the queue is not moving, get distracted and leave. all the moods were ruined by the waiting time, but otherwise everything is fine.
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Level 4 Local Expert
October 31, 2023
The bank is terrible!! One for the whole of Gomel and there is no ATM to put money on the card ... come and stand in line because 2 people work constantly.. just tin, in short, do not go there, the attitude towards people sucks completely. I will change the bank!!!
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Level 8 Local Expert
December 8, 2023
The bank is not bad, sometimes interesting credit card offers, the interest rate is like everyone else's, minus one, the application on the iPhone does not work, you need to download it through a tester
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Level 11 Local Expert
September 13, 2023
This is the best bank. I really like this particular department, polite staff, it's very cozy inside
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Level 8 Local Expert
October 26, 2022
I opened my salary card. By appointment. Maintenance standards. But! When the transfers began, I discovered that the bank was charging me 3%. I called the call center. They said that the current account was incorrectly issued and you need to go to the office. Pre-registration again, pleasant service again. But the bank cannot return the written-off funds to me. It's good that I immediately noticed that the amount is not large, but it would be better if I gave this amount to charity than for nothing to the bank thanks to the mistake of a bank employee. I strongly advise against working with this bank. But if, like me, you have no choice, keep a close eye on debiting from your account.
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Level 4 Local Expert
August 18, 2023
I came there under duress because the salary is charged only on this card, they tried to sell me a paid package, a visa, an ms card I just need to transfer to other cards, the largest number of restrictions on the card
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Level 6 Local Expert
November 21, 2022
The new address of the branch on the avenue was very pleased with the residents of the city and legal entities. The bank's employees never cease to amaze with their kindness, quick solution of any tasks and answers to numerous questions of any complexity, and of course offers favorable conditions for any financial needs, I recommend it!!!
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Level 4 Local Expert
September 28
Parking a car near a bank is a quest!
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Level 3 Local Expert
December 21, 2022
I express my gratitude to the bank for the operation of the online lending platform, which is very convenient, since money is credited to the card that you have with you at any time.It helped me when a car broke down outside the city at a later time
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Level 10 Local Expert
August 16, 2023
The best bank in Gomel, of those where I have been and am being serviced, for services for both individuals and sole proprietors. Keep it up!
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Level 12 Local Expert
September 21
7 windows and usually 2-3 work
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Level 5 Local Expert
July 20, 2022
thanks to the girl behind the 3rd window (07/20/22), she is very polite and tactful! saves situations, the rest...if there are 2-3 clients in the bank, they will let you go in an hour or two at best, because first they will miss their friends or sit, participate in their conversations, dissatisfactions, etc. and so it is every day. one advantage is that they approach issues with professionalism
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Level 8 Local Expert
December 30, 2022
The compartment is clean and bright. There are a lot of seats. There are 7 windows for working with clients. Only 3 worked. It seems like there were 4 people in the queue, but I sat for 20 minutes. Either the visitors are stupid and don't understand what the experts are telling them the first time. Either the experts can not convey the information available. Plus, the android application does not work, they could not even help in the department.
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Level 25 Local Expert
May 20, 2023
Qualified specialist consultation, competent banking services within the framework of the package Movement on May 18 this year.
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Level 16 Local Expert
June 27, 2023
I came in four times trying to exchange currency... I never waited in line... It's just terrible!!! Go around, there are 3 exchangers opposite!
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Level 10 Local Expert
February 23, 2023
Everything is fine! How many times have I been, always fast, high-quality, comfortable and affordable!
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Level 13 Local Expert
October 12, 2023
Very nice staff, explained everything. Thank you for your work!
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Level 10 Local Expert
August 3, 2022
It was necessary to withdraw cash from a Russian card. At first, I did not contact the local ATM, I turned to the bank staff. The staff turned out to be very responsive, they immediately helped to sort out any questions that arose.
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Level 14 Local Expert
March 29
A good bank, pleasant service, professional approach, which is nice!
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Level 10 Local Expert
September 3, 2023
A good business department, it's nice to work with physicists)
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Level 7 Local Expert
August 7, 2022
The service is good, the card is good, of course it has a lot of disadvantages, some kind of strange application through which you need to register the card, and payment for the card is carried out within 3 months.
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Level 26 Local Expert
September 13, 2021
I was pleasantly surprised by the attitude of the staff. Detailed consultations on all issues of interest and a genuine desire to help. On the website there is an opportunity to make an appointment to visit the bank at a convenient time. I recommend it!
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Level 15 Local Expert
July 7, 2022
The possibility of replenishing deposits in foreign currency was canceled, without warning. I took a deposit in one bank, came to them to replenish an already open deposit. I was refused. He stood like a broken trough. This is a service. And no alerts.
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Level 7 Local Expert
January 23
A good bank, qualified staff
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Level 3 Local Expert
August 30, 2021
Terrified of the attitude towards customers! The card was forgotten at the ATM of BPS Bank.At my request, after collection, this bank sent my card to BelVEB in order to return my property to me. I call Belveb to clarify how to pick up my property and hear: "According to the internal regulations of the bank, such cards are subject to disposal. Write an application for reissue."There is no limit to indignation!!! Why should I pay for a reissue, wait. If my card is intact and has been sent to the bank for a refund to me!!! On what basis is my property being destroyed without notifying me!!!!! This point is not mentioned anywhere in the official publications of the bank!!! There is no limit to arrogance!!!
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Level 6 Local Expert
February 28
Excellent service and employee attitude
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Level 11 Local Expert
August 14, 2022
The service is not bad, as is the electronic queue everywhere. Waiting time - it happens in different ways. It is not a very convenient time for the cashier to work.
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Level 5 Local Expert
March 1, 2022
I was terrified of the bank staff. I came to the bank and was surprised that there was not a single person...But after waiting just 17 minutes, and only then they paid attention to me and invited me to the operator...I have never seen such a relationship before!! Olga Solomenko, as an operator, is not attentive and solves her business on the phone and does not serve waiting people in line.
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Level 7 Local Expert
February 17, 2023
Whenever I was there, the girls solved the issues very quickly. Thanks!
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Level 6 Local Expert
December 18, 2023
Polite and professional staff.
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Level 5 Local Expert
May 15, 2022
We were here... we wanted to change the currency. We took a number, waited 15 MINUTES! After that, we were told that the cash register was NOT working! Yes, they said it as if it was our fault. The staff is rude, they obviously haven't heard about customer orientation there
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Level 3 Local Expert
June 24, 2022
There is an eternal problem with transfers to other banks. Then they have failures, then something else. I transferred the money, they withdrew it quickly, but they did not come to another bank. They said wait 3 days, then 10 more days.
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Level 9 Local Expert
April 9
Today it is one of the best banks
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Level 17 Local Expert
August 8, 2023
Finally, something fresh and new, even though the repair was done
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Level 8 Local Expert
December 8, 2021
The bank is not bad in principle.on 2 out of 5 .cons of the commission for the issue.applications are being considered for a long time.a small number of credits.pluses..polite managers.pleasant environment.
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Level 5 Local Expert
February 7, 2023
The staff is super. Everything is clear. Only long queues..
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Level 9 Local Expert
September 4, 2023
Dank for Belarusians, I like everything
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Level 13 Local Expert
September 8, 2021
They impose their paid services through regular disconnection of the ERIP. Moreover, they do not hide that they do this in order to charge commissions from customers. The mobile paid application is also beautifully made but does not work!
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Level 16 Local Expert
February 29, 2020
An excellent bank, I applied for the first time and was surprised by the quality of service. I especially liked Irina Alexandrovna, who processed the documents. A pleasant, kind, bright man. Good luck to you, Irina Alexandrovna)
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