A week ago , we visited this store with a friend. The assortment is in order , there are many different glasses , mugs , postcards , toys , plates , T - shirts , in general , various trinkets . We are often in a good mood, unlike the "very friendly" staff, namely a woman with short white hair, who after five minutes demanded either to buy something or leave. We liked a couple of things , but there was no way to pay . And today (12/14/2024) we came to buy it all. And without having time to go around the store, the same woman (about three minutes later) came out and again demanded with a claim either to make a quick purchase or to leave the store. In addition , calling us , I quote , " Stoned fools . " We didn 't make the purchase and left .
P.S. I would like to advise this person.If you are in a bad mood , you do not need to spoil it for others ( especially if you work in the field of increased communication with people ) . The store is good . Unfortunately, the person who acts as his face leaves much to be desired.
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Angel
Level 2 Local Expert
January 2
It's not the first time I've shopped at this particular store. And on New Year's Eve, I decided to buy gifts for my colleagues. The seller, as always, was kind and polite.She helped me choose the gifts and answered all my questions. I was satisfied with both the purchase and the service. Angelica, special thanks to you for your work.
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Виталий
Level 5 Local Expert
December 31, 2023
A great store, with a huge selection of souvenirs! Polite staff who will always help you choose a gift for every taste and purse! Special thanks to the girl with the short haircut (unfortunately I don't know the name).
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Александра П.
Level 2 Local Expert
December 28, 2023
Wonderful store, friendly staff. I would especially like to highlight Angelika Alexandrovna. A person with a delicate taste and, impressively, feels people and their desires. It's not the first time I make purchases and always solve my questions, and the best part is that I myself enjoy communicating with employees and their work. Thank you for your hard work and Happy New Year
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Ольга М.
Level 5 Local Expert
December 19, 2023
I found the store's products on the Internet, specified the opening hours and drove up to see the New Year's packaging at the store at 14 o'clock. There were two friendly saleswomen in the hall, I was choosing the packaging. I want to note right away that the location of the product leaves much to be desired, since tin tubes had to be chosen squatting and bending over to see what is available on the bottom shelf almost on the floor.
Friendly sellers offered to help.
I chose something and went to look for packaging for other gifts, I needed several dozen. A woman with short blond hair runs into the hall and says, "you need something to help, otherwise we close for lunch and a car comes to us for goods." No matter how I tried to explain that I came from another area within working hours, that I was in a position and they had no right to rush me. It should be noted that one of the age sellers apologized for my phrase and said: "of course, girl, choose." Although about lunch, "will we close or not" was heard in the hall several times. A woman with short hair had previously asked from the warehouse, "are we alone in the hall?
Are we closing up?" Then she personally defended to me, "yes, there is no official lunch, but if you came during a technical break, you would stand behind a closed door!" I listened to them work 9 or 10 hours without lunch, said that it was for the management, and if there is no official lunch, then the three of you, let go each other in turn. I was told by the same blonde woman: "we are together once, closed and comfortable." Of course, to sit down, have lunch together, chat while the store is suddenly closed, but I kept this to myself.
There were a lot of interesting things to see and buy in the store, but I didn't set foot there anymore. I have not seen such rudeness, later covered up under the supposedly polite attitude of a seller with a short blond haircut, in any store in the city. I hope I won't see you again. And I see that it is not the first time that people have complained about her specifically. She shouldn't work with people.
Dear Yandex, stop deleting my review. I will write to support.
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Service researcher
Level 18 Local Expert
December 3, 2024
The store would be great! Cheap tinsel, tasteless, plastic, a bunch of worthless stuff. You don't want to give such gifts, you don't want to receive them. For whom, for what...?!
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Юлия
Level 13 Local Expert
December 19, 2023
I took gifts here in bulk. I made the order through the website. The managers called back, everything was clear, the order was formed, arrived, checked, picked up. A customer-oriented store. Prices are an order of magnitude lower than in regular stores for all sorts of New Year and holiday items.
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Aliaksei
Level 7 Local Expert
November 23, 2022
An excellent gift shop for the new year at affordable prices, a good choice and friendly staff, we ordered gifts to a kindergarten in Grodno and were satisfied
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Анастасия
Level 9 Local Expert
November 30, 2022
I was "indelibly impressed" by visiting this store today (11/30/2022).My sister made an order, paid for it, and asked me to pick me up by sending me the order number. I met a very strange attitude from the seller (a woman with short white hair), who answered the order number that she would not look for the number and pointed me to a mountain of boxes, but asked what exactly was in the order and the name. It's strange, because living in the 21st century and selling online, awarding each order an individual number, you can strain yourself, especially since I clarified that I was only asked to pick up and indicated the order number. What is the difficulty I do not understand, if you do not have a printer that prints out order numbers to you with the name of the customer, then you can enter at least manually by asking the seller, who completes all online orders, as they do in all online stores.
The seller insisted that I specify which name the order was in and what exactly was there. Don't you know that the names can be the same and the orders too? There are such probabilities. Why don't you take this fact into account and why is there such a disregard for customers who just want to pick up their order quickly by order number and go about their business?
As a result, I can say that the gift shop needs to be more carefully selected by employees who are more friendly and despite the large volumes of orders (although on the eve of the holidays you should, as a guide, be ready for this) will be more attentive and polite to customers
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Arseni
Level 26 Local Expert
January 3, 2022
a great gift shop, I bought a gift for a secret Santa here, I found everything I needed, there are many original things, but the prices bite a little, good kind consultants, picked up a cool package, respect, thank you very much, the recipient was glad!!!⭐⭐⭐⭐⭐🔥
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Екатерина
Level 3 Local Expert
December 15, 2022
I ordered New Year's gifts for the organization. They brought it ahead of time, which I think is better than later! The composition is wonderful, not exactly what is stated on the site, but it seemed to me that it was even cooler!!! There are more chocolates! And sweets are not cheap! Maybe I was just lucky! Thank you, a very good gift for a low price! I will only buy here.
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Анастасия Сухоцкая
Level 5 Local Expert
November 13, 2024
An excellent choice of gifts
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Татьяна К.
Level 2 Local Expert
December 18, 2022
I have a two-fold impression of the store. The packaging and contents of the gifts are excellent, especially for the price you bought. The delivery was an unpleasant moment. Unfortunately, it was later than the deadline and the children's holiday was almost disrupted. I hope the store will be more attentive to customers.
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Наталья Рогач
Level 7 Local Expert
December 15, 2022
The staff are very polite and attentive. A wide range of products. Convenient location.
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Ice cream
Level 21 Local Expert
May 10, 2023
an excellent choice of gifts. a wide range of products. near the metro
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Илья Новицкий
Level 3 Local Expert
December 5, 2022
A good store where you can find gifts for every taste! And the store itself is saturated with a New Year's atmosphere!
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Артем Скопинов
Level 19 Local Expert
September 7, 2021
A good selection of gifts, there is an opportunity to choose something original for your birthday. The prices are different, so you can choose a gift for any budget.
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Джульетта
Level 11 Local Expert
January 5, 2024
A good shop with gift sets)
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Татьяна Вакульчик
Level 2 Local Expert
November 15, 2022
Excellent service! Fast delivery! A good assortment!
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Forlorn
Level 6 Local Expert
August 4, 2022
Great store, lots of things. They always help to collect and pack a gift!
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Катя Ш.
Level 4 Local Expert
December 1, 2021
A great store. Everything is accurate - prices, availability and terms and delivery time. A very good store. Thanks!
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Дуся Кузнец
Level 12 Local Expert
January 10, 2022
A cool store, a lot of beautiful things for a gift, the staff is a cannon. but the big minus is expensive
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алесь здрок
Level 5 Local Expert
March 9, 2024
They saved us on March 8th
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Сергей Нарубин
Level 19 Local Expert
July 23, 2021
A large assortment of cool gifts and souvenirs!!! I advise you to visit!!!
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Ольга Д
Level 16 Local Expert
July 7, 2020
We bought gifts for men on February 23, as well as packaging for children's New Year's gifts. I liked everything, the service is good, a large selection of souvenirs, they replenish the assortment for the holidays
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Дмитрий Якубец
Level 4 Local Expert
October 31, 2021
A very nice store and especially friendly staff.
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Влад Колмач
Level 6 Local Expert
March 20, 2021
A good place, many interesting gifts can be bought for every taste)
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lancdark
Level 6 Local Expert
September 27, 2019
A good store, a good assortment, polite staff, maybe not a very convenient location of the store, little noticeable)
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Данила П.
Level 3 Local Expert
January 1, 2021
A great diverse selection of gifts
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Наталья Д.
Level 3 Local Expert
December 1, 2019
Excellent service, courteous staff, large assortment
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Александр Б.
Level 3 Local Expert
September 20, 2018
The souvenir shop is very large. The range of gifts is really suitable for any budget.